Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Program & Project Management ~ Operations ~ Financial Administration

Quality Management ~ Business Process Optimization ~ Customer Satisfaction

• Offer substantial project and program management experience with the ability to clarify requirements, coordinate resources, and facilitate delivery within timeline, scope, and budget constraints.
• Excel at interfacing with key stakeholders to propel forward-moving efforts and achieve continuous improvement.
• Adept at navigating projects throughout the entire lifecycle and leading teams in implementing solutions which advance business growth, productivity, and competitive positioning for large corporations.
• Skilled at risk management, strategic planning, vendor management, consensus-building, team motivation, mentoring, and change management.

• Able to build and nurture client relationships that result in significant revenue and profitability growth.

         Possess an active Security Clearance: MHS/VA Office of Personnel Management Moderate Background Investigation.

Pro-Sphere Tek, Round Rock, TX, 2015 to Present

Program Manager

         Direct more than 115 resources in support of $55M IT services contract for Veterans Administration Financial Services Center in Austin, Texas.

         Oversee all facets of data center management including disaster recovery and continuity of operations planning (COOP).

         Spearhead critical IT functions spanning system administration, information assurance, service desk, database administrators, business process management, project analyst support, and Ecommerce tasks.

Shipcom Wireless, Houston, TX, 2015

Chief Client Satisfaction Officer

         Steered implementation of Point-of-Use Medical/Surgical Supply Chain Management (POU/SCM) spanning five medical centers within Veteran s Integrated Service Network (VISN) 10.

         Demonstrated exemplary talents in contract management, successfully meeting all delivery, quality, scheduling, and budgetary requirements.

         Scrutinized real-time location system (RTLS) status in VISN 10 to determine requirements, outstanding issues, owed development actions, and system functionality, vital to fortifying RTLS operations.

Hewlett-Packard, Plano, TX, 2013 to 2015

Program Manager (2014 to 2015)

         Promoted after one year to govern continuing implementation of RTLS for HP s proof-of-concept program contract in VISN 11.

         Introduced passive tagging process which reduced errors and enhanced handheld scanner capturing of assets in physical inventory process.

         Leveraged passive Radio Frequency Identification (RFID) to tag 100,000+ assets across nine major VA medical centers in VISN 11.

         Orchestrated risk identification and mitigation, customer communications across multiple locations, and achievement of project deliverables and milestones.

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Implementation Manager (2013 to 2014)

         Championed on-time delivery of assessment reports and RTLS technology design documents, bills of material, and equipment procurement for 12 VA medical centers, healthcare centers, and Community-Based Outpatient Clinics in VISN 17.

         Shepherded full-scope implementation including vendor management, risk management, customer communications, scheduling, quality assurance, and budget compliance.

SLMM International, El Paso, TX, 2010 to 2013

Vice President

         Critically evaluated information management systems enterprise architecture and business processes for US Army Medical Materiel Agency, and devised process maps and architectural renderings to optimize technological operations and efficiency.

         Guided seamless implementation of Oracle ERP system for Ministry of Oil within Government of Iraq.

         Provided implementation leadership to PMO for Iraq s largest mobile telephone provider (Zain).

Romanyk Consulting Corporation, Plano, TX, 2003 to 2010

Vice President (2008 to 2010)

         Aligned and mobilized multi-disciplinary technical teams in delivering sophisticated software which automated proposal budget process for US Army Medical Resource and Materiel Command, drastically expediting budget cycle from four months to less than six weeks.

         Project-managed re-implementation of largescale provider-failed Oracle Human Resources module for U.S. Army Medical Research Institute of Infectious Diseases (USAMRIID), accelerating new employee intake from two hours to 15 minutes.

Program Manager (2003 to 2008)

         Marshalled high-performing team in re-engineering 171 business processes for USAMRIID.

         Strategically planned, designed, developed, and successfully delivered Biosurety Development Management Program for US Army Medical Resource and Materiel Command.

Telynx, Inc., El Paso, TX, 2000 to 2003

Director of Professional Services

         Directed team of 20 in global implementation and installation of telecom operational support system which automated inventory management, switch, port, and rack systems for mobile telecom and internet provisioning and service companies.

Sun Apparel, Inc., El Paso, TX, 1998 to 2000

Information System Manager

         Delivered flawless implementation of first-generation VoIP system connecting all corporate offices and resources in El Paso, TX and New York City, within budget and timeline requirements.

Prior Background:

Data Processing Center Project Manager, Datamark, Inc., El Paso, TX

Information Technology Manager, Azar Nut Company, El Paso, TX

Information Technology Supervisor, HSJ Manufacturing, Inc., El Paso, TX

US Air Force, honorably discharged

Bachelor of Business Administration Accounting, University of Texas at El Paso