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Yyyyyy x. yyyyyy
Eager to contribute professional background in nursing and a degree in IT toward launching a career in Healthcare Information Technology
Technical Troubleshooting ~ Issue Resolution ~ HIPAA Compliance ~ Patient Care Workflow
Strong blend of clinical and technical acumen, complemented by solid academic credentials.
Excel at collaborating and communicating with multi-disciplinary healthcare team members to facilitate unified efforts and optimize safety and quality of patient care.
Technology expertise spans network administration and configuration, hardware and software installation, IT asset management, system performance tuning, intrusion prevention, and end user support.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Windows and Mac operating platforms, and electronic medical records (EMR) software.
Well-versed in applying disaster recovery strategies and back-up procedures to safeguard data.
Advanced understanding of workflow processes in healthcare environments, and able to quickly diagnose and rectify technical errors and issues.
Unparalleled commitment to ensuring strict compliance with HIPAA privacy and security laws.
Able to straightforwardly explain or convey complex technical information to non-technical personnel. Fluent in English and Filipino.
Solid ability to initiate, file, and maintain patient medical records.
The Village of Victory Lakes, Lindenhurst, IL, 2015 to Present
Conduct assessments, develop plans of care, and carefully evaluate treatment results to maximize attainment of patient goals.
Proactively educate patients on disease processes and nursing interventions while establishing cooperative relationships with patients family members.
Administer medications to assigned patients according to physician instructions.
Diligently adhere to professional standards of care including dementia care practices.
Mentor, coach, and supervise nursing personnel in all areas of patient care.
Wauconda Healthcare and Rehabilitation Center, Wauconda, IL, 2015
Provided compassionate and quality care to patients, facilitated patient/family education, and continually evaluated patient progress.
Maintained precise nursing notes and promptly notified physicians of changes in patient condition.
Provided comprehensive report to RN on next shift to ensure continuity and transparency of nursing care.
Interpreted medical diagnostic tests and operated state-of-the-art hospital equipment, technology, and monitoring devices.
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Professional Experience continued
University of the Philippines, Manila, Philippines, 2010 to 2014
Network Helpdesk / Technical Support Staff
Applied sharp troubleshooting talents toward analyzing, diagnosing, and resolving issues with computer workstations, servers, network, operating systems, and applications.
Installed and updated hardware and software, set up and maintained videoconferencing program, created web mail accounts, reset passwords for end users, and resolved connectivity issues.
Critically evaluated requests for acquisition and distribution of hardware and software devices to ensure alignment with budget limitations.
Cavite City Hospital, Cavite City, Philippines, 2010
Collaboratively assessed, planned, implemented, and evaluated patient care, administered injections and medications, recorded vital signs, performed sterile wound care, and reported adverse reactions to medications or treatments.
Educated patients and family members in post-treatment home care, diet and nutrition, exercise programs, self-administration of medication, and rehabilitation.
Recorded all medical/patient information concisely, accurately, and completely while serving as a patient advocate.
Worked effectively with other hospital departments and physicians to streamline care and optimize patient outcomes, and actively participated in patient admissions and discharge process.
Prior background includes role as Technical Support Representative at Teletech, Pasay City, Philippines.
Bachelor of Science in Nursing
St. Dominic College of Asia, Bacoor City, Philippines, 2010
Bachelor of Science in Information Technology
AMA Computer University, Dasmari as City, Philippines, 2003
Completed extensive professional development throughout career.
Registered Nurse (RN), State of Illinois
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