• Dynamic Customer Service-Focused Executive who offers a background xxxxxx New Busxxxxxxess Development, Small Busxxxxxxess Operations Management, Strategic Analysis / Plannxxxxxxg, Team Buildxxxxxxg, Client Account Management, Process Optimization, Key Trends Trackxxxxxxg, Program Management, Organizational Development, and Negotiations.
• Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations xxxxxx alignment with a company s vision, value, and goals to achieve a significant competitive advantage.
• Out-of-the-Box Thxxxxxxker who drives the bottom lxxxxxxe by buildxxxxxxg and sustaxxxxxxxxxxxxg mutually beneficial public- /private-sector professional relationships due to substantial experience xxxxxx healthcare and social services fields.

  Played a vital role xxxxxx helpxxxxxxg clients convert $2.2+ billion xxxxxx self-pay / bad debt accounts that resulted xxxxxx $600+ million xxxxxx recovered reimbursements, and further assisted various high-profile hospital clients xxxxxx Florida and Xxxxxx to recover net reimbursements rangxxxxxxg from $11 million - $21 million across 9 years.

  Spearheaded xxxxxxitiatives to achieve one of the shortest average cycle times xxxxxx the xxxxxxdustry at only 45 days.

  Consistently delivered short cycle times and cash recoveries for hospital clients as a major contributxxxxxxg factor to allow The Monti Group, Xxxxxxc. / MEDS, Xxxxxxc. to attaxxxxxx a reputation for superior quality and service.

  Expertly analyzed self-pay and bad debt data, xxxxxxcludxxxxxxg assessxxxxxxg xxxxxx-place practices for conversion of bad debt to a pay source, and implemented new processes to generate significant revenue xxxxxxcreases for clients.

  Directed all self-pay client reports, fxxxxxxancial assistance processes, and patient compliance with key agencies.

  Improved clients bottom-lxxxxxxe results by implementxxxxxxg new self-pay and bad debt implementxxxxxxg processes.

(2003 2012)

Vice President ￨ Owner

~ Sold Company at Over Six Times EBITDA xxxxxx 2012 ~

  Utilized broad scope of xxxxxxdustry knowledge and dynamic busxxxxxxess acumen toward directxxxxxxg forward-thxxxxxxkxxxxxxg self-pay programs as the primary liaison between corporate clients, patients, xxxxxxternal departments, and multiple government agencies while contxxxxxxually ensurxxxxxxg clarity of xxxxxxternal strategic goals and external program requirements compliance.

  Capitalized on the opportunity to grow operations from 5 owners / partners, a handful of employees, and contracts with 2 hospitals to approximately 200+ employees with 65+ high-profile hospitals and health system clients as of 2012.

  Led targeted operations xxxxxx adherence to federal, state, and company policies, procedures, and regulations (e.g. HIPAA), and further advised wide-rangxxxxxxg clients on comprehensive changes xxxxxx government assistance programs.

  Contributed sharp analytical skills toward calculatxxxxxxg, preparxxxxxxg, reviewxxxxxxg, and issuxxxxxxg all client-based xxxxxxvoices.

  Resourcefully communicated with company s clients, employees, and other xxxxxxdividual to resolve any busxxxxxxess needs.

Master of Busxxxxxxess Admxxxxxxistration (3.5 GPA) Xxxxxx Wesleyan University

Bachelor of Science xxxxxx Busxxxxxxess Admxxxxxxistration (3.3 GPA) Xxxxxx Wesleyan University

Associate of Applied Science xxxxxx Small Busxxxxxxess Management & Marketxxxxxxg (3.7 GPA) Ivy Tech State College

Board Member ￨ Executive Recruitxxxxxxg / ALCO Committees ￨ Former Supervisory Committee Chair, General Credit Union

Former Adjunct Faculty Member ￨ Outstandxxxxxxg Adjunct Faculty Member of the Year , Xxxxxx Xxxxxxstitute of Technology

Former Adjunct Faculty Member, Ivy State College ￨ Former Guardian Ad Litem, Xxxxxx Circuit & Superior Courts

Former Child Protective Services Xxxxxxvestigator, State of Xxxxxx ￨ Former Member, American Legion Auxiliary

Former Active Member, Healthcare Fxxxxxxancial Management Association Xxxxxx Pressler Chapter

Date

Hirxxxxxxg Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seekxxxxxxg a chxxxxxxgxxxxxxg [ Xxxxxxsert Job Title ] role, and am submittxxxxxxg my resume for your review.

I can offer cross-functional experience xxxxxx New Busxxxxxxess Development, Small Busxxxxxxess Operations Start-Up / Management, Client / Customer Services, Strategic Analysis / Plannxxxxxxg, Team Buildxxxxxxg, and Client Account Management, and am well-versed xxxxxx Process Optimization, Trends Trackxxxxxxg, Program Management, Organizational Development, and Contract Negotiations, among other areas.

To complement my background, please note that I attaxxxxxxed a Master of Busxxxxxxess Admxxxxxxistration and Bachelor of Science xxxxxx Busxxxxxxess Admxxxxxxistration from Xxxxxx Wesleyan University. I also hold an Associate of Applied Science xxxxxx Small Busxxxxxxess Management & Marketxxxxxxg from Ivy Tech State College.

Recently, as Vice President / Owner for The Monti Group, Xxxxxxc. / MEDS, Xxxxxxc., I expertly directed forward-thxxxxxxkxxxxxxg self-pay programs as the primary liaison between corporate clients, patients, xxxxxxternal departments, and multiple government agencies while contxxxxxxually ensurxxxxxxg clarity of xxxxxxternal strategic goals and external program requirements compliance. Withxxxxxx this role, I grew operations from 5 owners / partners, a handful of employees, and contracts with 2 hospitals to approximately 200+ employees with 65+ high-profile hospitals and health system clients. I also led adherence to federal, state, and company policies, procedures, and regulations (e.g. HIPAA), and further advised wide-rangxxxxxxg clients on comprehensive changes xxxxxx government assistance programs.

Durxxxxxxg my employment, I also:

  Played a vital role xxxxxx helpxxxxxxg clients convert $2.2+ billion xxxxxx self-pay / bad debt accounts that resulted xxxxxx $600+ million xxxxxx recovered reimbursements, and further assisted various high-profile hospital clients xxxxxx Florida and Xxxxxx to recover net reimbursements rangxxxxxxg from $11 million - $21 million across 9 years.

  Spearheaded xxxxxxitiatives to achieve one of the shortest average cycle times xxxxxx the xxxxxxdustry at only 45 days.

  Expertly analyzed self-pay and bad debt data, xxxxxxcludxxxxxxg assessxxxxxxg xxxxxx-place practices for conversion of bad debt to a pay source, and implemented new processes to generate significant revenue xxxxxxcreases for clients.

  Improved clients bottom-lxxxxxxe results by implementxxxxxxg new self-pay and bad debt implementxxxxxxg processes.

[ Suggestion! Address Here Any ADDITIONAL Qualifications / Achievements Relevant to the Job Postxxxxxxg Per Your Discretion]. As this is just a samplxxxxxxg of my job history, please refer to my enclosed resume for additional experience xxxxxx this aforementioned leadership role, as well as other professional affiliations / duties.

I look forward to speakxxxxxxg with you personally, as I believe the sum of these aforementioned reasons will prove me to be an xxxxxxcredible asset to your company. Thank you for your consideration.

Sxxxxxxcerely,

Yyyyyy x. yyyyyy