Accomplished professional with 14 years of experience and excellent communication and administrative skills.

  Superior account manager that builds rapport and grows relationships with both new and existing clients.

  Able to proactively identify and address problems to enable design and implementation of solutions.

  Proficient with Microsoft Office Suite and multiple call and auto dialing systems.

>Cold Calling/Lead Generation > Building Trust > Customer Service
> Creative Problem Solving > New Business Development > Administrative Management

Partner, Zentella Macedon, XXXXXX Feb. 2016-Present

  Prospect for real estate agents all over the U.S., offering no large upfront or start-up fees.

  Manage daily business operations, including toll free inbound calls, outbound sales and prospecting calls.

  Communicate with potential sellers in a specific geographic market.

  Secure in-person appointments with sellers ready to sit down with an agent and discuss listing their home.

  Led initial set up of sales office, including sourcing of dialing systems and securing list agencies for sales leads.

  Contribute to the development, creation and distribution of several marketing plans and materials.

  Work closely with outside vendors and service providers and complete reports as needed.

Sales Associate, Fitzgerald Coaching Pittsford, XXXXXX Apr. 2014-Feb. 2016

  Started tenure setting appointments for clients, consistently ranking as the top prospector in the compaxxxxxx by securing up to 140 appointments each month and exceeding monthly goals.

  Promoted to a sales role in Feb. 2015 and sold services to new clients.

  Provided personalized coaching services to individual clientele.

Online College Recruiter, CallVista LLC/DegreeMatch Henrietta, XXXXXX Sept. 2012-Mar. 2014

  Answered inbound leads generated from the Internet and persuaded potential students to enroll in classes.

  Consistently ranked in the top 10 out of 100 agents and achieved a 97% score on quality control tests.

  Gained the trust, confidence and respect of management to train new personnel on best practices.

Account Manager, X-Treme Parasail Honolulu, HI Nov. 2011-May 2012

  Sold water sports activities such as parasailing, jet skiing and the screamer boat ride.

  Scheduled excursions for singles, couples or groups in person or over the telephone.

  Administered payroll on a weekly basis for all employees in the compaxxxxxx.

Customer Service Professional, CooperVision Xxxxxx, XXXXXX 2007-2010

  Answered 200 inbound calls per day to record orders from medical professionals for contact lenses.

  Processed transactions in an accurate, timely and efficient manner.

College Certificate, Culinary Arts, Eastern Xxxxxx Career Center Xxxxxx, XXXXXX

Completed the Co-Op through DisneyWorld, Xxxxxx Community College Rochester, XXXXXX

Completed 75-Hour Pre-Licensing Course and State Exam to become a Real Estate Agent; Apr. 2016

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompaxxxxxxing resume, I am an accomplished professional with 14 years of experience and excellent communication and administrative skills. I am a superior account manager that builds rapport and grows relationships with both new and existing clients. I am also able to proactively identify and address problems to enable design and implementation of solutions. Among my achievements and additional skills and abilities:

  Consistently ranked as the top prospector by securing up to 140 appointments each month and exceeding monthly goals.

  Answered inbound leads generated from the Internet and persuaded potential students to enroll in classes, consistently ranking in the top 10 out of 100 agents and achieving a 97% score on quality control tests.

  Gained the trust, confidence and respect of management to train new personnel on best practices.

  Proficient with Microsoft Office Suite and multiple call and auto dialing systems.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx

abc@xyz.com