Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Country of Citizenship: United States

SSN: xxx-xx-xxxx

____________________________________________________________________________

Job Title: Contract Specialist

Department: United States Air Force

Agency: Air Force Personnel Center

Job Announcement Number: AFPC-ACQEHA-10 xxx-xxx-xxxx

____________________________________________________________________________

Core Competencies

Contract Administration, Acquisition Planning, Administrative/Regulatory/Procedural Requirements Compliance, Data Management, Bidder List Development, Solicitation Document Development/Disbursement, Response Evaluation, Contract Performance Monitoring, Communication, Site Visits/Inspections, Progress Report Development, Client Service and Support, Client Relations Management, FAR, Contract Award Process, Policies/Procedures, Medical Claims, Hospital Benefits, Medicare, COBRA, Database Management, Problem Resolution, Personnel Training, Regulatory Standards/Objectives, Technical Support, Hardware/Software Troubleshooting, Account Management, Billing,

Microsoft Office Suite, Dynamics GP, CRM, E-License, Paper Save, Trade Beam

Professional Experience

December 2010 Present

Intergraph Corporation

Madison, AL

Hours per Week: 40

Salary: $15.85/Hour

Supervisor: Kathy Hugo Phone: 256.730.3718 May Not Contact

Contract Administrator

Effectively design/analyze ICAS maintenance quotes and contracts concerning new/renewal sales contracts; skillfully utilize Dynamics GP to develop changes, extensions or other contractual modifications. Tasked to provide initial screening/review of export compliance for international maintenance contracts and coordinate array of data management actions that support timely and accurate billing/reporting. Develop monthly activity reports and maintain data that identifies compliance information/records to support internal operational audits.

Successfully implement contractual terms/conditions as identified in reseller agreements, process blanket purchase orders and continually ensure alignment with contractual agreements. Monitor contract pricing to assure accuracy and continually support organizational business strategies with a focus on achieving company goals/objectives. Perform research and maintain

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currency regarding license requirements for internal database systems and ensure organizational compliance with all contractual terms/conditions as well as company policies/procedures.

June 2009 December 2010

Blue Cross Blue Shield of Alabama

Huntsville, AL

Hours per Week: 40

Salary: $13.25/Hour

Supervisor: Patrick Perkins Phone: 877.818.1719 May Contact

Provider Care Representative

Worked closely with hospital staff personnel as well as clients to assure clear understanding of policies/procedures covering multiple claims and contracts; skillfully processed hospital benefits, prescription drug, Medicare and COBRA claims, and interfaced with medical personnel to respond to specific pre-authorization/processing inquiries. Additionally tasked to research assigned quotas, resolve multiple problems/issues, handle any escalations, and facilitate team member training activities. Placed strong focus on providing excellent support and satisfaction for clients as well as medical staff, and continually assured achievement by organization of all regulatory standards/objectives.

December 2007 June 2009

Verizon Wireless

Huntsville, AL

Hours per Week: 40

Salary: $14.00/Hour

Supervisor: Mark Spears Phone: 800.922.0204 May Contact

Technical Support Representative

Skillfully provided first-level technical support for customers that included troubleshooting hardware/software/connectivity for multiple wireless devices and installing software for desktop equipment. Was particularly successful in providing exceptional support and service for customers while dealing with various account/billing issues, insightfully addressing array of issues to accomplish optimal outcomes for company as well as clients.

Recognition of performance excellence in managing and giving appropriate focus to multiple priorities while dealing with situations in a timely manner within a quota-driven work environment resulted in being selected to serve on Management Support and Incentives Teams.

January 2007 October 2007

Insurance Office of America

Birmingham, AL

Hours per Week: 40

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Salary: $11.00/Hour

Supervisor: Mrs. Rogers Phone: 866.547.8693 May Contact

Assistant Account Representative

In this assignment successfully produced/distributed/tracked Certificates of Insurance and was responsible for inventory control, scheduling various meetings, establishing/updating files and maintaining databases and other relevant documents. Also facilitated Annual Sales Conference for region that included coordinating all travel arrangements and preparing/disseminating the official correspondence reports.

January 2004 January 2007

Tennessee Valley Pain Consultants

Huntsville, AL

Hours per Week: 40

Salary: $8.50/Hour

Supervisor: Stacie Lovell Phone: 256.265.7246 May Contact

Physician Office Representative

Skillfully managed daily office operations for this multiple-physician organization; scheduled appointments, obtained and processed medical and insurance records/documentation, and collected payments. Collaborated with Medical Records Department in updating patient information in hospital database and successfully prioritized pharmaceutical-related issues to verify/expedite high volume of prescription orders on daily basis.

Education

Athens State University

Bachelor of Science, Acquisition & Contract Management

GPA: N/A

Semester/Credit Hours: N/A