Detail-oriented professional eager to contribute 15+ years of experience to a challenging position in the

freight forwarding industry.

• Top-notch organizational abilities with extensive experience coordinating logistics within fast-paced environments.
• Recognized for the ability to consistently meet deadlines and exceed expectations.
• Skilled in streamlining existing operations to significantly increase efficiency throughout daily operations.
• Proficiency in AS400, EDI Cargo Wise and MS Office Suite.
• Bilingual in Japanese and English.

MSE Express America, Inc., Elk Grove Village, IL 2013-Present

Senior Assistant Manager, Import

• Leverage strong organizational abilities to oversee day to day import operations within a fast-paced environment.
• Strategically facilitate logistics; coordinate project freight with customers and sales team.
• Demonstrate strong problem-solving abilities while promptly devising solutions to resolve issues.

Sankyu U.S.A., Incorporated 2008-2013

Import Supervisor / Supply Chain Specialist

• Thoroughly reviewed existing processes to ensure achievement of production goals and on-time distribution / delivery.
• Leveraged strong organizational skills to oversee day to day logistics operations.
• Used excellent communication skills to promptly resolve inquiries, handle complaints and maintain open lines of communication with customers.

MOL Logistics (USA) Inc. 2006-2007

Air Import Coordinator

         Utilized strong negotiation skills to ensure favorable terms throughout all transactions.

         Oversaw financial operations, including invoices, account records and sales reports.

         Successfully facilitated daily air import operations.

TAS Express America, Inc. 1999-2006

Communications Coordinator

• Delivered high quality customer service while ensuring on-time completion of all import / export operations.
• Maintained open lines of communication with global offices.
• Performed various administrative / financial tasks, including monthly reporting, invoice management and monitoring company finances.

Previous Positions:

Machine Tool Technology 21, Inc.; Communications Coordinator 1998-1999

TDK Corporation of America; Communications Coordinator 1996-1998

United Airlines; International Customer Service Representative 1996

Bachelor of Arts Degree in Speech Communications, Concordia University Wisconsin

Associate of Arts Degree, Administrative Secretary, Tokyo YMCA College of English, Tokyo, Japan

Two-year Certificate in English Language and Secretarial Science