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Excellent listening, verbal communication and interpersonal skills to build relationships with customers.
Proven track record troubleshooting equipment in an accurate, timely and efficient manner.
Expert knowledge of the following equipment: alcohol breath-testing; HPLC; immunology; gas chromatography; chemistry; surgical; neonatal; surgical; operating room; digital image generator; telemetry; patient xxxxxxnitoring; and electronic flow control devices.
Proficient with Microsoft Outlook, Word, Excel and PowerPoint.
Field Service Installation Specialist/Engineer, Nihon Kohden of America Jan. 2013-Present
Safely, accurately and efficiently install medical wireless telemetry systems and patient xxxxxxnitoring equipment inside hospitals.
Communicate effectively with hospital staff while managing all aspects of each installation, from start to finish.
Identify and resolve problems with telemetry systems, including troubleshooting WLAN, WMTS and hardwired network systems.
Educate consumers about how the equipment functions and is beneficial.
Electronic Technician/Service Representative, Intoximeters St. Louis, XXXXXX June 2000-Jan. 2013
Tested and repaired alcohol breath testing equipment while also providing service and support to customers.
Performed preventive maintenance on scheduled equipment as needed.
Leveraged an oscilloscope and fluke multi-meter to troubleshoot digital and analog circuitry to the component level that was impacting alcohol breath-testing equipment.
Saved $21,000 annually over the last five years by increasing testing to 180 instruments per week.
Lowered the failure rate 10% over the last five years after recommending changes in quality control testing.
Reduced quality control time 40%.
Master of Business Administration (MBA), University of Phoenix
Bachelor of Business Management (BBA), University of Phoenix
Electronic Technology Degree, National Institute of Technology
Classified as an Electronic Technician
Breath Alcohol Testing (BAT) Certified
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