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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 ￨ 480-203-1772
abc@xyz.com
Profile of Qualifications
- 20 years of experience in business operations management across multiple industries, including technology and finance.
- Possesses dynamic leadership skills, with a proven track record of managing company financials, efficiently allocating resources and streamlining existing processes.
- Skilled in building, training and overseeing high performance teams.
- Experienced in implementing innovative business development strategies to continually increase company revenue.
Key Areas of Expertise
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Operations Management Quality Assurance Attention to Detail |
Leadership Accounting / Financial Operations Training & Development |
Interpersonal Communication Customer Service Problem Solving
|
Professional Synopsis
Grand Canyon University, Phoenix, AZ 2013-Present
Technical Support Manager
- Fulfill key operations management position; successfully direct daily activities of 250+ employees responsible for providing technical support to staff members, faculty and 70,000+ on campus/online students.
- Demonstrate strong leadership abilities; implement highly effective training initiatives to improve employee performance.
- Maintain open lines of communication to ensure delivery of excellent IT support.
- Utilize strong organizational abilities to manage budget, monitor performance and implement learning management system.
Stuart-Lippman and Associates, Phoenix, AZ 1997-2013
General Manager
- Oversaw day to day operations within a national debt collection agency.
- Collaborated extensively with multiple business units to streamline existing processes and substantially increase efficiency.
- Implemented innovative strategies to continually drive business development.
- Associated duties included payroll management and oversight of P&L.
Education & Professional Development
Master of Business Administration (MBA), Grand Canyon University, Phoenix, AZ; 2014
Alpha Chi National Honor Society
Bachelor of Science in Political Science, University of Arizona, Tucson, AZ; 1998
Ryan House Volunteer
Arizona Honor Flight Organization Volunteer
American Mensa Ltd. Member
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