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Yyyyyy x. yyyyyy
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.xxxxxxm
Qualifications for Human Resources Executive
Results-Generating Change Agent Passionate About Team Building, Leadership & Strategy Development
Human Resources │ Performance Management │ Organizational Change │ Strategic Analysis
Team Building │ Recruitment │ New Hire Orientations │ Employee Training │ Executive Xxxxxxaching
Best Practices │ Policy / Procedure Development │ Xxxxxxmpensation Analysis │ Key Trends Tracking
Talent Development │ Benefits Administration │ CBA │ Union Relations │ Regulatory Xxxxxxmpliance
Highly Acxxxxxxmplished Leader who promotes synergistic strategy development and execution, organizational culture change, and team building to drive quality-focused standards and maximize a growing employer s success. 360-Degree Thinker who sees the big picture at all times, and who offers solutions-centric critical thinking for insightful, change-oriented results. Intellectually Curious Self-Starter who maintains knowledge of industry trends to address workforce design, and who aligns awareness of cultural, exxxxxxnomic, and social matters to deliver strategies to optimize performance. Visionary Professional who rises above challenges to achieve winning outxxxxxxmes, including quickly adapting to evolving scenarios, as well as independently resolving in-depth issues. Xxxxxxrporate Advocate who creates xxxxxxllaborative relationships with cross-geographical decision-makers, teams, and stakeholders; who fosters buy-in and xxxxxxhesiveness; and who leads staff by example and with ethics and integrity.
Xxxxxxntinually enhancing employee morale to optimize business performance.
Leading top teams to enxxxxxxurage wellness and support an inclusive culture change.
Rapidly advancing to roles of greater leadership and responsibility throughout career.
Presenting at the National Rural Electric Association s INTERACT Xxxxxxnference" in 2017.
Bringing customer issues to a mutually beneficial resolution as a valuable escalation point.
Participating on executive transition and / or leadership teams, as well as key rebranding projects.
Developing new training and talent programs with valuable classes such as Emotional Intelligence.
Professional Synopsis
Xxxxxx Electric Association, Inc., Xxxxxx, XXXXXX 2015 Present
Assistant Director of Human Resources
Capitalize on the opportunity to lead forward-thinking HR and culture initiatives within this 111-member association, including proactively supporting the Manager of Customer Service and HR leadership in HR administration. Xxxxxxntinually promote an inclusive process and team-oriented vision while xxxxxxordinating executive team leadership and development and xxxxxxllecting the employee voice to build a strategic organizational plan. Recruit teams and establish new orientation and onboarding processes. Develop HR and organizational policies, and assist with HRIS system implementation. Xxxxxxach leadership in labor relations within a union environment, and participate in the resolution of grievances, arbitration, and administration of the Xxxxxxllective Bargaining Agreement.
Developed a new in-house leadership training and talent development program.
Created and filled the organization s new role of Assistant Director of Human Resources.
Initiated a bi-monthly Supervisor s Roundtable for key leadership training / development.
Recruited 18 new staff in 2016, and improved interview processes by creating shadow interviews.
Reworked an outdated performance management process from a subjective number-ranking system to promote a xxxxxxllaborative process effort between manager and employee based on specific objectives.
San Juan Basin Health Department, Xxxxxx, XXXXXX 2013 2015
Director of Culture, Leadership & Human Resources (2014 2015)
Strategically steered all human and environmental public health services initiatives as a Business Partner and Executive Team member acxxxxxxuntable for establishing the department s cultural direction across two xxxxxxunties with 70+ staff. Articulated HR needs and vision to executives, staff, and the Board of Health to facilitate HR and culture activities, and implemented initiatives per the Board of Health s 2012 Strategic Plan. Xxxxxxst-effectively managed an HR budget. Performed as an alternate HIPAA Officer as required. Served as the go-to escalation point.
Yyyyyy x. yyyyyy │ Page Two │ (xxx-xxx-xxxx
San Juan Basin Health Department, Xxxxxx, XXXXXX (xxxxxxntinued) 2013 2015
Director of Culture, Leadership & Human Resources (xxxxxxntinued)
Enhanced internal xxxxxxmmunications by retooling all staff and leadership team meetings.
Established a Marketing Xxxxxxmmittee to develop strategies, brand messaging, and key policies.
Led a culture project focused on team morale, rexxxxxxgnition, and engagement with stakeholders.
Developed and trained staff on xxxxxxnsistent messaging and xxxxxxmmunications for services excellence.
Served as Interim Division Director to xxxxxxordinate and manage Dental and Sexual Health Clinics, a WIC Program, and a Public Health Emergency Program, and assisted with emergency preparedness.
Human Resource Director (2013 2014)
Developed solutions-centric HR strategy as a rexxxxxxgnized Business Partner and Change Agent, including driving talent, change, and performance management initiatives; succession planning; and xxxxxxmpensation. Partnered with legal teams to update policies. Participated on an executive transition team tasked with moving a federally funded Celebrating Health Xxxxxxmmunities program from the Health Department to another strategic fiscal agent.
Improved employee morale and dedication by creating a new equitable raise system.
Reduced risk by establishing fair and equitable legal, discipline, and termination procedures.
Established a culture project to create a holistic organization focused on a xxxxxxmmon, xxxxxxre mission.
Human Resource Generalist (2013)
Spearheaded full lifecycle recruitment initiatives while championing results-generating change management practices. Built cross-functional staff relationships, and provided xxxxxxunseling and support to staff and supervisors.
Established a new HR Task Force to create an ongoing culture of participation.
Maximized payroll accuracy by establishing monthly, weekly, and daily processes.
Personally set up, developed, and managed the entire HR department and its functions.
Reduced potential lawsuits by successfully managing in-house benefits administration efforts.
Xxxxxx Joe s Xxxxxxffee, Xxxxxx, XXXXXX 2008 2013
Human Resource Manager (2011 2013)
Drove team building, policy / procedure development, and training for 70+ staff. Promoted synergistic branding and xxxxxxmmunications to reach customers via social media with accurate, timely information. Developed and facilitated a xxxxxxmprehensive Customer Service Class for associates, and led team building exercises enxxxxxxmpassing xxxxxxnflict resolution, effective xxxxxxaching / mentoring techniques, and personality assessments for store management.
Actively participated in a strategic, xxxxxxmpanywide rebranding project.
Enhanced services and sales across 8 stores by launching manager meetings.
Increased xxxxxxmpany sales 15% by creating and managing performance-based reviews.
Enxxxxxxuraged measurable goals to increase customer service, product quality, and upselling efforts.
Served as a member of a Leadership Team tasked with developing and implementing new strategies.
Manager Mentor │ Store Manager │ Barista (Roles Held Separately) (2008 2011)
Mentored and managed a team of 10 baristas and leadership staff. Delivered key training on xxxxxxmpany mission, vision, values, and standards while xxxxxxst-effectively handling all store budget, fiscal operations, and maintenance.
Grew and exceeded sales goals year after year while in store leadership role.
Upheld sales objectives during challenging a 9-month road xxxxxxnstruction project.
Developed and implemented a dynamic store-wide sales strategy to boost success.
Education, Professional Development & Affiliations
Bachelor of Science in Business (Emphasis in Human Resources │ Full Scholarship) University of Phoenix
Leadership Xxxxxx Certificate (Xxxxxxordinator Class of 2017)
Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
Member, Society for Human Resource Management (SHRM)
Member, Xxxxxx Area Human Resources Management (DAHRM)
President, Xxxxxx Rural & Electric Association (CREA) Human Resources Group
Presenter Performance Management, National Rural Electric Association (NRECA) INTERACT Xxxxxxnference (2017)
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