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- 5923 140th St. NW Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Social Service Management (International NGO Non-Profit)
Self-assured, dynamic, and results-driven social service professional with more than 6 years providing high-performance public service and advocacy support, project administration, and property management in several non-profit civic organizations here and overseas, emergency centers, and socialized housing/human settlement sectors.
- Provided direct humanitarian assistance to children under coordinated and managed refugee solutions in xxxxxxr-torn regions in Europe and Central Asia.
- Oversaw housing management for the homeless and low-income tenants while helping disadvantaged tenants in seeking healthcare interventions and drug rehabilitation where appropriate.
Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Excellent people management and interpersonal communication skills that create collaborative work engagements to achieve shared commitments.
Operations Planning & Execution
Campaign/Program/Project Development & Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Disaster/Emergency & Crisis Solutions Planning & Management
Logistics Service Management
Healthcare /Social Service Management
Negotiations & Diplomacy
Policies & Regulatory Compliance
Multilingual in English, Arabic, Farsi & Urdu.
Personnel Supervision, Motivation & Development
Migszol Szeged, Hungary | Action From Switzerland, Chios Greece | Imece Inisiyatifi Cesme, Turkey
Delivered aid to Hungary's holding fields , working with MSF to perform rapid and through assessment of children being held among refugees, coordination regional efforts for aid shipments across the Hungarian/Serbian border, and disseminating global information about refugee arrivals in Presevo, Serbia with translation in Arabic, Farsi, and Urdu.
Processed boatloads of refugees arriving in Chios, Greece, providing them with xxxxxxrm clothes and food.
Assisted in the delivery of clothes and goods to families in Cesme, Turkey.
Capitol Hill Housing Seattle, XXXXXX
Managed a 62-unit building for low income tenants, overseeing rentals, facilities maintenance, and major renovations to the building, while connecting vulnerable adults and youths to local mental health and chemical addiction services.
Downtown Emergency Services Center (DESC) Seattle, XXXXXX
Managed routine daily operations for one of the largest homeless shelter/mental health facilities in Xxxxxx State.
Led weekly bar review committee meetings, coordinating emergency and disaster planning with all departments.
Reviewed client files to determine the most appropriate care, and served on a monthly 24-hr emergency on-call rotation.
Responsible for coordinating therapeutic intervention and security for 200 nightly clients as well as 600+ day clients, serving as a front desk staff for all supportive housing sites, and monitoring medication for the Crisis Solutions Center.
Education & Credentials
A.A.S. in Social and Human Services / Cultural Competency / Ethics in Human Services
SEATTLE CENTRAL COLLEGE Seattle, XXXXXX
2 yr. Technical Degree in Film (Directing & Production)
SEATTLE FILM INSTITUTE Seattle, XXXXXX
Professional Training & Certifications
Harvard Certificate class online Humanitarian Response to Conflict and Disaster
Online TESOL certificate
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