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Dynamic Details- and Results-Focused Leader Committed to Optimizing Your Company s Event Planning / Coordination Initiatives
Event Coordination / Management ￨ Sales / Marketing ￨ New Business Development
Team Building / Training ￨ Multi-Project Management ￨ Vendor / Contract Management
Strategic Analysis / Planning ￨ Trends Tracking ￨ Customer Service ￨ Process Optimization ￨ Fundraising
Client Needs Analysis / Assessment ￨ Budget Control ￨ Logistics Management ￨ Account Management
Highly Accomplished Leader who expertly drives event-specific initiatives to successfully align with a client and / or company s vision, value, and goals, and who offers complementary recent sales and operational talents to boost results. Top Performer who contributes solutions-centric critical thinking while applying knowledge of up-to-date industry trends. Ambitious Self-Starter who rises above challenges to improve the bottom line and attain winning outcomes, including quickly adapting to evolving event scenarios. Excellent Communicator who develops synergistic relationships with decision-makers, business / operational professionals, clients, and the community, and who leads multidisciplinary teams of diverse cultural, ethnic, and socioeconomic backgrounds by example and with ethics and integrity.
Career Highlights Include:
Achieving recognition for the seamless execution of a U.S. Presidential event.
Cross-functionally collaborating with peers to deliver quality-focused event services.
Exhibiting recognition as a quick study who rapidly picxxxxxx up new industry concepts.
Successfully managing multimillion-dollar operations, sales, marketing, and fundraising efforts.
Providing hands-on leadership support always willing to go the extra mile to surpass the status quo.
Increasing Excellent Event satisfaction scores by an average of 32% for high-profile Marriott properties.
Muscular Dystrophy Association, Overland Park, XXXXXX (2009 2010)
Fundraising Coordinator ￨ Event Planner
Capitalized on the opportunity to lead forward-thinking fundraising development and coordination for this high-profile organization, including driving strategic sales and marketing campaigns focused on building new and / or existing corporate sponsor relationships. Directed key special program and event management efforts to boost association success.
Championed a $330,000 Fill the Boots fundraising program.
Increased net gains by $40,000 in sponsorships within a single year.
Orchestrated complex NALC bowling initiative across 2 states and 5 MDA districts.
Augmented NALC Branch participation by 125% for the popular Deliver the Cure bowling event.
InterContinental Hotels, Xxxxxx City, MO (2008 2009)
Catering Sales & Event Manager
Strategically steered management and profitable utilization of banquet space to achieve targeted revenue goals, including continually driving sales and marketing initiatives, as well as conducting outside sales calls and campaigns to optimize customer generation and retention. Profitably prospected to source new business and qualify customer needs while building a strong rapport to close business contracts. Coordinated and managed all banquet operations per event orders.
Consistently met and / or exceeded sales objectives.
Educated hotel staff on achieving client-specific event goals.
Expertly planned and implemented 350 high-attendance corporate events.
Recognized by corporate Vice President for implementation of innovative marketing strategy.
Marriott Corporation, Minnetonka, MN ￨ Xxxxxx City, MO (2006 2008)
Assistant Banquet Manager
Spearheaded profit-generating $6-million and $4-million department operations, respectively, including training, mentoring, coaching, objectively evaluating, and managing a team-focused group of associates tasked with coordinating and managing the set-up and execution of multiple simultaneous events with up to 1,000 attendants per event. Cost-effectively analyzed and managed budgets, monitored service schedules, forecasted inventories, and coordinated supplies distribution while protecting company assets and complying with quality assurance expectations and standards. Adhered to company-specific safety and security policies and procedures, including completing safety training and certifications and rapidly reporting maintenance challenges, safety hazards, accidents, and / or injuries. Met event needs and fulfilled special banquet event arrangements via resourceful collaborations among guests, employees, and multiple departments.
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Marriott Corporation, Minnetonka, MN ￨ Xxxxxx City, MO (continued)
Assistant Banquet Manager
Achieved Financial Excellence Award in 2006 and 2007.
Continually analyzed guest-specific event needs to exceed expectations.
Received Certificate of Appreciation for key role in executing a U.S. Presidential event.
Increased and sustained multi-property Excellent Event satisfaction scores by a 32% average.
Target, Xxxxxx, XXXXXX (2001 2006)
Level III Cake Specialist ￨ Sales Associate ￨ Starbucxxxxxx Barista
Utilized broad scope of industry knowledge toward supporting key fast-paced sales, retail, and / or operational initiatives.
Successfully decorated up to 35 cakes daily.
Completed cross-training efforts across 25 different departments.
Received Starbucxxxxxx Legendary Service Award and Five-Star Service Award.
Walt Disney World Resort, Orlando, FL (2004)
Collaborated with top-performing cast members to assist with crowd control initiatives for 45,000+ guests during afternoon parades at the Magic Kingdom. Demonstrated experience in coordinating and managing parade participants.
Successfully mastered operating techniques while maintaining an excellent safety record.
AAA, Overland Park, XXXXXX (2017)
Maximized bottom-line performance by driving competitive sales of property and casualty insurance policies, as well as new memberships. Effectively managed accounts and promptly responded to and / or resolved wide-ranging client inquiries.
Built valuable relationships with a diverse clientele to manage accounts and achieve sales.
Farmers Insurance, Overland Park, XXXXXX (2017)
District Operations Manager
Applied strong leadership talents toward directing fast-paced district operations, including training, mentoring, and managing highly qualified associates, as well as launching a new district strategy to maximize revenue and client retention.
Led the district to the Top 5 percentile within a highly competitive Heartland Territory.
Increased agents attendance from 70% to 98% for district-wide monthly and quarterly meetings.
AON, Overland Park, XXXXXX (2011 2017)
Reviewed and analyzed insurance documents and handled inquiry processing while offering skill with regulations and guidelines.
Achieved Top 3% status for trial quarterly performance bonus.
Efficiently handled 40+ in-bound calls daily and 320+ calls weekly.
TitleMax, Lee Summit, MO (2010 2011)
Played a vital role in generating substantial growth and profitability for a $500,000 store while optimizing customer relations, costs / expenses, sales, and collections. Trained, mentored, and managed a results-focused, 3-member team.
Decreased overall collection delinquency by 50% and generated a 5% monthly average in revenue.
Bachelors of Communications (Honors Graduate) Xxxxxx State University
Associates of Applied Science (Honors Graduate) Xxxxxx County Community College
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