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Yyyyyy x. yyyyyy

4315 Esmond Drive, #1604 Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx Abc@xyz.com

 

Regional / District Operations Management Team Building / Training Mentoring / Coaching Talent Development

Profit / Loss Business Turnaround Strategic Analysis / Planning Trends Tracking Budget Control Forecasting

New Business Development Program Design / Development Cost-Reducing Initiatives Multi-Process Optimization

Customer Service Regulatory Compliance Contract Negotiations Vendor Relations Cross-Department Communication

 

  • Dynamic Leader who boasts a proven record of results, and who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
  • Visionary Professional with commendable accomplishments across fast-paced retail initiatives, and who can rise above challenges to increase revenue, streamline processes, improve efficiencies, and drive winning outcomes.
  • Excellent Communicator who builds and sustains synergistic relationships with C-level executives, decision-makers, management, retail / business associates, vendors, customers, and the community; who excels in both autonomous and collaborative work environments; and who leads valuable staff by example and with integrity.

 

Career Highlights

 

  Successfully promoted 20+ individuals to next level of business role as a strong believer in people development.

  Reduced overall inventory shrink from $700,000 monthly to $100,000 retail dollar shrink with cash at $7,500.

  Dissolved a poorly functioning regional training program and turned around efforts to promote intense 100% participation by a new employee and trainer, 100% accountability, and 100% engagement; ultimately reduced regional turnover by 200% (down from 500%) within a 3-month period and achieved a 3% increase in key sales.

  Led a cost control class for District Manager and Store Managers to train on proper buying, margins, and dollars; took a negative line on profit / loss of $700 for 60 stores to a total earned for 60 stores of $100,000+.

  Set up a labor tracking report to accurately track regular and overtime hours, improved from a 13% labor rate to 10% in a challenging market, and saved $10,000 in overtime hours monthly and $5,000 in regular hours monthly.

  Commenced a comprehensive audit review process between Regional Market Manager, Store Manager, and Store District Manager which was instrumental in engaging staff in resolving issues and regaining paper losses.

  Set up a program of tech-free District Manager visits where leadership could not be on any device while performing a store visit; this further allowed leadership to be present and focused 100% on issues or training.

  Conceptualized, developed, and set up an electronic calendar for regional team members for enhanced organizational execution, and promoted multi-site distribution to track progress and ensure proper performance.

  Coordinated and distributed auto-generating monthly regional calendars to be sent to each store and detail product sales, sales planner start dates, and special meetings to ensure up-to-date knowledge and execution.

  Established a district-wide Manager s Wall program that allowed staff to attain essential information regarding equipment troubleshooting, labor laws, food safety standards, corporate telephone numbers, and vendor delivery schedules, and assisted in controlling shrink by displaying margin table and inventory goals.

 

Professional Synopsis

 

Alon USA Retail, Xxxxxx, XXXXXX Midland, XXXXXX 2014 Present

 

Regional Market Manager (2015 Present)

  Capitalize on the opportunity to lead forward-thinking retail store operations on behalf of Southwest Convenience (7-11), including managing 60 stores and 600 employees with 15 direct reports and a 5-member regional staff, as well as handling all profit / loss, team building / training, and process improvement activities.

 

  Rapidly achieved promotion from Senior District Manager to currently held Regional Market Manager role.

  Personally set up weekly 1:1 meetings with District Managers to resolve all issues and share best practices.

  Established the We Recognize You program to reward associates doing great things in stores, including generating weekly drawings with prizes and name recognition within monthly newsletters and meetings.

  Spearheaded ongoing mandatory Store Manager training classes taught by Regional Training Managers.

  Reduced maintenance expenses by $700 per store, including bringing most repairs in-house, and further saved thousands of dollars monthly by certifying an in-house tech for various refrigerator equipment repairs.

Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx Abc@xyz.com

 

Professional Synopsis (continued)

 

Alon USA Retail, Xxxxxx, XXXXXX Midland, XXXXXX (continued) 2014 Present

 

Senior District Manager (2014 2015)

  Strategically steered high-volume regional operations across multiple store locations, including overseeing profit-generating operational practices to optimize smooth-running processes, budget adherence, profit / loss, and sales goals, as well as proactively fulfilling corporate-level marketing campaigns and / or promotions.

  Led targeted recruitment, interviewing, hiring, mentoring, and coaching of multi-level management teams, including regularly checking in on store operations to guarantee adequate stock and proper business functions were in process, as well as continually monitoring and meeting benchmarks set by corporate office.

  Recognized as the go-to person for communications between the home office and field-based employees, and further directed comprehensive training / development, coaching, and mentoring of top-notch staff talent.

 

  Conceptualized and rolled out creative strategies to improve store performance within company guidelines.

  Averaged Mystery Shop Program score of 86% for a 12-month period with a current in-line score of 97%.

  Received District Manager of the Quarter for 2007, 2008, 2011, 2013, and 2015; award was presented to the Top 10% Elite Performers in Operations by Alon affiliate company, Southwest Convenience Stores.

  Recognized with Top-Performing District Manager for the 1st Quarter and Clean Team Award in 2015.

  Scored a 97% average for 1st Quarter store inspections, and achieved 2014 s Clean Team Award ; additionally, scored a 95% average for 2014 s 3rd Quarter to attain January 2015 s Clean Team Award.

 

RaceTrac Petroleum, Dallas Fort Worth, XXXXXX 2000 2014

 

Senior District Manager

  Played a vital role in driving business growth within competitive markets, including continually managing all facets of operations, profit / loss, strategic partnership development, and multi-process retail improvements.

  Led targeted strategic planning and execution while promoting lucrative brand growth strategies to meet goals.

  Drove operations success by recruiting, training, mentoring, and managing a customer-service focused team.

 

  Honored for job performance with prestigious RaceTrac Chairman s Council Award in 2007.

  Scored an average of 94% on clean team inspections during 2007 s NACS Leadership Challenge.

 

Education

 

Midwestern State University

 

Business Administration & Management

(Studies in Progress)

 

Community Service

 

Special Olympics Xxxxxx

 

Volunteer Awards Presenter

 

St. Jude Children s Research Hospital

Muscular Dystrophy Association (MDA)

 

Community Partner Volunteer

 

Excellent Professional References Provided Upon Request

 

Yyyyyy x. yyyyyy

4315 Esmond Drive, #1604 Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx Abc@xyz.com

 

Date

 

Hiring Agent Name

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your company, and can offer proven experience in Regional / District Operations Management, Team Building / Training, Mentoring / Coaching, Profit / Loss, Business Turnaround, Strategic Analysis / Planning, Trends Tracking, and Budget Control. I am also well-versed in New Business Development, Program Design / Development, Cost-Reducing Initiatives, Multi-Process Optimization, Cross-Department Communication, and Customer Service, among other areas.

 

Currently, as a Regional Market Manager for Alon USA Retail, I expertly lead forward-thinking multi-store operations on behalf of Southwest Convenience (7-11), including managing 60 stores and 600 employees with 15 direct reports and a 5-member regional staff. Within this position, I also handle strategic business analysis, short- and long-term goal planning, profit / loss, team building / training, and process improvement activities in alignment with key objectives.

 

A sampling of my achievements include:

 

  Reducing overall inventory shrink from $700,000 monthly to $100,000 retail dollar shrink with cash at $7,500.

  Dissolving a poorly functioning regional training program and turning around efforts to promote intense 100% participation by a new employee and trainer, 100% accountability, and 100% engagement; ultimately reduced regional turnover by 200% (down from 500%) within a 3-month period and achieved a 3% increase in key sales.

  Leading a cost control class for District Manager and Store Managers to train on proper buying, margins, and dollars; took a negative line on profit / loss of $700 for 60 stores to a total earned for 60 stores of $100,000+.

  Setting up a labor tracking report to track regular and overtime hours; improved from a 13% labor rate to 10% in a challenging market and saved $10,000 in overtime hours monthly and $5,000 in regular hours monthly.

  Personally setting up weekly 1:1 meetings with District Managers to resolve all issues and share best practices.

  Establishing the We Recognize You program to reward associates doing great things in stores, including generating weekly drawings with prizes and name recognition within monthly newsletters and meetings.

  Reducing maintenance expenses by $700 per store, including bringing most repairs in-house, and further saving thousands of dollars monthly by certifying an in-house tech for various refrigerator equipment repairs.

 

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

 

I look forward to hearing from you, and thank you in advance for your careful consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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