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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Driven, focused, and hard-working administrative professional with 5+ years of experience and a proven ability to lead others and oversee billing/administrative operations within a variety of industries. Experienced in overseeing customer billing, performing detail financial analysis, and creating detailed spreadsheets using Microsoft Excel. Highly adept in increasing organizational productivity in addition to maintaining strong communication with others.


Key Competencies



         Customer Billing Logistics

         Strategy Development

         Generating Reports

         Office Management


         Administrative Support

         Customer Service

         Financial Analysis

         Expense Reconciliation


         Internal Auditing

         Market Research

         Complex Problem Solving

         Process Improvement


Education & Professional Development


Bachelor of Arts, Mathematics with a Minor in Statistics

University of Houston, Houston, TX


Associate of Arts, Mathematics, San Jacinto College, Houston, TX


Professional Experience

Rodan & Fields April 2015-Present

Independent Consultant

  Act as an independent consultant for a successful organization which includes addressing customer product inquiries, creating innovative sales campaigns, and performing detailed market research

  Utilize superior analytical abilities to review both billable and non-billable expenses, submit invoices on a regular basis, and estimate quarterly estimated taxes


NRG Energy March 2013-November 2013

Billing/Transactions Representative

  Directed daily billing operations which included generating complex billing reports, researching customer accounts, and completing data analysis using Excel

  Played a lead role in executing audit checklists against system outputs, facilitated the invoice reversal/correction process, and assisted members of management with special projects

  Handled administrative functions such as creating detailed spreadsheets, faxing reports, and preparing both internal and external communication


Sunset Boulevard Animal Clinic January 2007-September 2012

Client Care Supervisor

  Supervised day to day office logistics with a concentration on increasing productivity, efficiency, and customer satisfaction levels

  Performed financial report reconciliation using QuickBooks, assisted customers with account related inquiries, and maintained patient files

  Gained an expert level knowledge of an internal software system used for generating billing estimates, obtaining medical history/lab results, and documenting client communication

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in administrative and billing roles with experience in analyzing customer accounts, addressing billing related inquiries, and performing detailed financial analysis. In addition, I have a demonstrated ability to interact positively with others and diffuse escalated customer service situations.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Mathematics from the University of Houston.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy














Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx







Contact Name

Company Name


City/State/Zip Code


Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.






Yyyyyy x. yyyyyy


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