• Results-driven professional possessing strong account management, relationship building and organizational abilities.
• Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
• Dynamic interpersonal communication skills, key to forming positive relationships with client, team members and upper level management.
• Comprehensive understanding of the skills needed to anticipate, meet and exceed client expectations in a proactive and courteous manner.

JB Hunt 2015-Present

Logistics Coordinator (2016-Present)

• Fulfill key account management role; ensure client needs are met.
• Form positive relationships with clients; rapidly resolve issues and concerns.
• Demonstrate strong organizational abilities while coordinating logistics.
• Generate detailed P&L reports to accurately track account progress.

Key Achievements:

• Successfully oversaw full cycle freight operations for a $45M account.
• Streamlined existing operations to significantly increase company revenue and improve efficiency throughout shipping operations.
• Contributed to the achievement of rate approval for new lanes of transportation.

Compliance Coordinator (2015-2016)

• Demonstrated strong communication skills throughout daily interactions; managed calls, resolved inquiries and provided direct support to upper level management.
• Ensured regulatory compliance throughout all day to day operations.
• Utilized various tools, including Peoplenet, RAIR, Arachnid, STARZ, and Qualcomm, to perform assigned tasks.
• Successfully compiled information and generated detailed reports.

Olive Garden 2013-Present

Server

• Provide excellent customer service throughout daily operations, key to promoting satisfaction and customer retention.
• Leverage food and liquor expertise to resolve inquiries and make individualized recommendations.
• Strategically upsell menu items, key to driving company revenue.
• Provided excellent customer service to all guests

Kris Realty 2011-2014

Realtor Assistant

• Provided direct support to Realtor; managed calls, compiled vital information and created promotional material.

Country Inn and Suites 2012-2013

Night Auditor

• Leveraged strong interpersonal communication skills to interact with guests and handle issues.
• Performed necessary administrative tasks, including scheduling, inventory and billing.

Bachelor of Business Administration, Concentration in Management, Robert Morris University; 2014

Volunteer, Dogs on Deployment

Volunteer, It s a Pittie Rescue; 2013-2015

Volunteer, PAWS Animal Shelter; 2005-2012