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Focused, confident Project Manager and Master of Science in IT Management Student with years of progressive leadership experience. Motivated, driven and dedicated, with keen ability to resolve issues by elixxxxxxnating obstacles in order to seamlessly carry out high-volume orders with tight deadlines. Recognized for success in solving problems and elixxxxxxnating obstacles related to high-volume operations under stringent deadlines. Proven results in completing technology-related projects, both independently and in teams. Able to leverage knowledge and expertise to achieve objectives efficiently. Now in search of an Exciting Project or Property Manager role.
Organizational Leadership | Project Management | Troubleshooting | Problem Solving | Service Delivery
Logistics | Team Building | Business Agreements | Cost Controls | Task Delegation | Training & Development
Communication (English, Italian and Albanian) | MS Office: Word, Excel, PowerPoint | Web Applications
Devise and set into motion a comprehensive business plan inclusive of both fiscal and technical operations
Craft marketing strategies for domestic and global markets, centering on web-based efforts
Established and currently utilize an IT infrastructure that aligns with project demand
Generated a seamless flow for internal correspondence and packages to confirm receipt of mailings and packages within the office
Guided and supervised a staff of two direct reports; serve as a trusted trainer and motivator
Assessed the state of goods, noting any defects or damages
Completed forms and papers per provided instructions
Wrapped packages as needed and had items delivered according to self-developed instructions
Sustained trust-based relationships with business partners, clients and project implementers
Proficiently processed online payment conversions of up to $5K per transaction from USD to Bitcoins
Updated databases with customer order details as needed; also contributed actively to daily processes related to billing, payments and collection operations
Directed operations and technical support for a business with annual revenue totaling $1.97M, a direct result of building positive relationships with both clients and personnel
Developed all-inclusive escort itineraries daily for nine Drivers, including deadlines for pickup and delivery; managed a total of 19 employees and cross-trained over 100 in 2016
Played a key role in recruiting, hiring, training and supervising Drivers; proved to be integral in finalizing staffing decisions, aixxxxxxng to hire team members with a shared vision for improved service delivery
Improved processes for load delivery, resulting in 97% on-time delivery rates
Led daily employee meetings using active listening and problem solving acumen to address staff concerns
Made certain that construction project objectives and achievements were completed in full on time
Maintained clear, continued communication between project stakeholders and implementers to refine logistical and adxxxxxxnistrate functions, often using IT applications that contributed to increased productivity
Finalized total travel budgets per load, as well as detailed operational project plans
Tenaciously negotiated finances and coordinated workflows to boost levels of efficacy and purchase needed items at competitive prices
Evaluated financial statements and activity reports to plan for purchases; also measured productivity to deterxxxxxxne areas in need of cost cuts and improvement
Managed all online marketing efforts, as well as general bookkeeping, payroll, statement review, resource allocation and other financial services
Communicated regularly with Owners to cooperatively resolve issues, flesh out organizational objectives and finalize important procedures
Investigated established businesses found to be in possession of illegal money; sought for these properties to be acquired or bought as a result of this level of corruption
Studied crixxxxxxnal networks within and outside the country, as well as the investment they made in various industries nationwide
Also worked as an Inspector, Xxxxxxnistry of Internal Affairs, 2005 2009
Master of Science, Information Technology Management, Georgetown University, May 2019
Master of Business Adxxxxxxnistration, Project Management, Columbia Southern University, 2017, GPA: 3.74
Class Project, Women and Children of Police Grant for $250K
Certificate, Freight Broker/Agent Program, Wytheville Community College, 2014
Bachelor of Science in Business Adxxxxxxnistration, Management, University of Tirana
Also trained as a Law Enforcement Associate in Crixxxxxxnal Investigation
March 19, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am subxxxxxxtting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any project management position years of proven project and technical leadership success, primarily as it relates to operations coordination and delivery of high-caliber customer service across project efforts varying in size and scope.
It is my hope to put the skills I ve refined over the years in serving as a Project Manager within a challenging, engaging new setting that allows for leverage of my transferable, impressive talents. For example, my experiences have sharpened my relationship building and teamwork competencies, including my ability to connect with clients, colleagues and stakeholders at all levels.
As a professional, I excel in fast-paced settings that call for adaptability, along with a willingness to master new concepts and technologies. I work well as both an independent achiever and trusted team member to drive seamless operations.
Over the course of my career, I refined my talents as it relates to supervision, training, communication, organization and time management, to name a few. I have experience working both in the U.S. and abroad, which has allowed me to develop and grow into a flexible, culturally competent worker.
To pair with my work chronology, I have an M.B.A. in Project Management, a B.S.B.A. in Management and am presently studying to earn an M.S. in Information Technology Management, a program I m aixxxxxxng to complete by May of 2019.
Furthermore, I am certified as a Freight Estate Broker/Agent. This and my aforementioned credentials will serve me well in my next leadership role.
As an employee, you will find me to be a driven team player comxxxxxxtted to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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