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Patient Care Services ￨ Quality Assurance ￨ Risk Mitigation / Management ￨ Safety Control ￨ Regulatory Compliance
Multi-Process Optimization ￨ Strategic Analysis / Planning ￨ Trends Tracking ￨ Legal Review ￨ Case Management
Internal Auditing ￨ Mission-Critical Workflows ￨ Patient / Physician Relations ￨ Confidential Communications
Team Building ￨ Training / Development ￨ Human Resources ￨ Records Management ￨ Consultative Services
- Results-Focused BSN / MSN Candidate who promotes the delivery of responsible patient care for all ages based on industry and / or facility standards of practices, and spearheads corrective action plans to boost healthcare success.
- Highly Credentialed Top Performer who offers proven talents in large-scale healthcare optimization, including developing and implementing forward-thinking strategies among interdisciplinary teams to achieve high-quality care and exhibiting a background with direct patient experience in Medical-Surgical, Rehabilitation, and high-volume Family Practice settings.
- Excellent Communicator and integral patient advocate who builds solid relationships with healthcare administrators, physicians, nurses, patients, and families, and applies up-to-date knowledge of national care trends and health statistics.
Collaborated and led key initiatives for prevention falls in 2012 2014 s Partnership for Patients No Harm Campaign and attained a reduction in falls by 32% for a $2.255 million cost savings and $5,000+ decrease in claims.
Achieved noteworthy publication within Healthcare Business Insights Cost & Quality Academy, Volume 16, Issue 2.
Served as a Keynote Speaker on Fall Prevention for Posey Company s International Sales Conferences in February 2015.
Designed and automated manual improvement processes that are currently in beta testing within two large hospitals.
Performed as a Safety Attitude Administrative Lead with a successful average of 16% improvement in high-risk areas.
Led Fall Bundle initiative with a 32% decrease in falls with injury as part of Hospital Engagement Network campaign.
Project-managed several system-level initiatives involving management and monitoring of hospital-level compliance.
Recognized as a Breakout Presenter for Dignity Health Performance s Excellence Summit s Continuous Improvement Process eBoard (#thingsthatmatter) in July 2016 based in Las Vegas, NV, and promoted a Member Perspective in From Research Request to Beta Test: HBI Brings Experts Together to Develop Patient Safety Tool.
Served as a Speaker for 2006 s Law Careers for Nurses Panel for the American Association of Nurse Attorneys.
Human Resources ￨ Corporate Consulting
Capitalized on the opportunity to promote an organizational Culture of Safety, including serving as a content expert on teamwork, safety climate, Just Culture for employee and physician engagement, and workforce satisfaction.
Demonstrated talent in delivering large-scale, corporate-wide employee and physician surveys covering 58,000+ staff, including handling all administration, evaluation, and results-focused presentations and recommendations.
Team Building ￨ Training / Development
Played a vital role in training and mentoring a top-performing team of leaders with recognition as a Master Trainer of Just Culture and TeamSTEPPS at conferences and on-site hospital visits, including objectively evaluating employee actions with organizational values and improving communications and teamwork among professionals.
Strategically steered delivery of seminars and webinars to 37 hospital presidents; chief medical officers; chief nurse executives; and patient safety, risk, and quality leaders to boost training success in alignment with internal goals.
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Risk Management ￨ Regulatory Compliance
Led targeted corporate safety and clinical risk mitigation initiatives, including promoting patient safety for 37 hospitals by implementing clinical risk management centering on teamwork, culture change, communications, and human factors engineering, as well as exhibiting knowledge of legal and medical ethics to lead weekly meetings.
Applied skill in personal injury case review as presented by specialists and attorneys, and reviewed event chronologies.
Collaborated with committee to discuss pre-trial settlement and / or participate in roundtable discussions of cases.
Upheld organizational standards per insurance audits on medical compliance issues with experience with TJC audits.
Case Management ￨ Multi-Project Management
Spearheaded case management efforts with knowledge of evidence-based medicine and clinical practice guidelines.
Project-managed system-level initiatives involving monitoring of hospital-level compliance with reporting, investigation, and analysis of incidents, including root cause analysis and executive quality board reports preparation.
Optimized administration by interpreting medical records, including analyzing custom medical spreadsheet design and reporting with a focus on questions (e.g. causation, treatment, necessity) raised by specialist or attorney.
Clinical Workforce Insights Consultant (2014 Present) ￨ Patient Safety Officer ￨ Clinical Risk Manager (2008 2014)
Liability Nurse Consultant ￨ Legal Nurse Consultant
Project Nurse (2000 2002) ￨ Family Practice Charge Nurse (1998 2000)
Staff Nurse Transitional Care Unit (1996 1998) ￨ Staff Nurse Med-Surg & Rehabilitation Specialties (1981 1989)
Family Practice Clinic Nurse
Staff Nurse - Rehabilitation
Bachelor of Science in Nursing ￨ Master of Science in Nursing (Projected 12 / 2016) Chamberlain College of Nursing
Associate of Science in Nursing St. Mary s College of Xxxxxx
Legal Nurse Consulting Certificate (32 Credits Nurse Paralegal Studies) Xxxxxx State University, East Bay
Six Sigma Green Belt ￨ Just Culture Trainer ￨ TeamSTEPPS Trainer
Legal Nurse Consulting (ABA) ￨ Case Management ￨ Leadership Training Certificate
Conflict Management & Confrontation ￨ Change Acceleration Certificate ￨ CPR Certification
Xxxxxx Patient Safety Acton Coalition (CPSAC)
American Association of Legal Nurse Consultants (AALNC)
American Society for Healthcare Risk Management (ASHRM)
Hiring Agent Name
I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your company, and can offer cross-functional experience in Patient Care Services, Quality Assurance, Consultative Services, Risk Mitigation / Management, Multi-Process Optimization, Internal Auditing, and Mission-Critical Workflows. I am also well-versed in Case Management, Strategic Analysis / Planning, Team Building, Training / Development, Human Resources, Records Management, and Regulatory Compliance.
Please note that I am pursuing a BSN / MSN degree from Chamberlain College of Nursing with a projected December 2016 graduation date. I also attained an ASN degree from St. Mary s College of Xxxxxx, a Diploma in Nursing from Samuel Merritt University, and a Legal Nurse Consulting Certificate from Xxxxxx State University, East Bay. I hold a Six Sigma Green Belt and am recognized as a Just Culture Trainer and TeamSTEPPS Trainer, among other credentials.
Throughout my career, I have excelled in progressive consultative, risk management, team building / training, workforce optimization, and project / clinical nursing roles where I collectively demonstrated my talents toward promoting an organizational Culture of Safety, including serving as a content expert on teamwork, safety climate, Just Culture for employee and physician engagement, and workforce satisfaction. During this time, I trained and mentored a top-performing team of leaders, directed delivery of seminars and webinars, and implemented corporate safety and clinical risk mitigation initiatives, including applying skill in personal injury case review, collaborating with committees to discuss pre-trial settlements and roundtable discussions, and continually upholding standards to adhere to audit requirements.
A sampling of my achievements include:
Collaborating and leading key initiatives for prevention falls in 2012 2014 s Partnership for Patients No Harm Campaign and attained a reduction in falls by 32% for a $2.255 million cost savings and $5,000+ decrease in claims.
Serving as Keynote Speaker on Fall Prevention for Posey Company s International Sales Conferences in February 2015.
Performing as a Safety Attitude Administrative Lead with a successful average of 16% improvement in high-risk areas.
Leading Fall Bundle initiative with a 32% decrease in falls with injury as a Hospital Engagement Network campaign.
Project-managing several system-level initiatives involving management and monitoring of hospital-level compliance.
Serving as a Speaker for 2006 s Law Careers for Nurses Panel for the American Association of Nurse Attorneys.
[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.
I look forward to hearing from you, and thank you in advance for your careful consideration.
Yyyyyy x. yyyyyy
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