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The Following Text Is An Unformatted Professional Resume Sample

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This Resume Has Not Been Formatted


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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my qualifications include extensive experience delivering excellent service within fast-paced inbound and outbound call centers. I have applied my skills and knowledge toward promptly resolving inquiries, educating customers and making knowledge-based product / service recommendations. To complement this background, I possess top-notch organizational and problem-solving skills.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.

 

Sincerely,

 

Yyyyyy x. yyyyyy

 


 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com

 

Dedicated professional eager to contribute strong communication and customer service skills to a role within a fast-paced call center.

 

Summary

 

         Excellent interpersonal communication skills with extensive experience providing support to individuals within both inbound and outbound call center environments.

         Demonstrated ability to promptly resolve inquiries, handle complaints and make knowledge-based recommendations regarding products / services.

         Experienced in performing various types of administrative tasks in a timely manner.

 

Skills

 

  Call Center Operations

  Problem-Solving

  Customer Service

   Relationship Building

  Interpersonal Communication

  Organizational Management

 

Experience

 

Yolano Arco AM / PM Mini Mart, Vallejo, CA 2017-Present

Cashier

         Demonstrate strong communication skills while delivering high quality service to customers throughout daily interactions.

         Use excellent organizational abilities to ensure accuracy throughout all financial transactions, monitor inventory levels and record pertinent information.

 

Contra Costa Co., Pleasant Hill, CA 2013-Present

IHSS Care Provider

         Utilize strong organizational and leadership skills to provide support to individuals with activities of daily living.

 

Walmart-American, Canyon, CA 2011-2013

Sales Associate

         Delivered top-notch service to customers both in person and over the phone.

         Promptly resolved inquiries, handled complaints and managed issues.

 

Kaiser Permanente, Vallejo, CA 1999-2010

Teleservice Representative

         Succeeded in handling 100+ inbound calls daily; delivered high quality support throughout all interactions to increase satisfaction levels.

         Proficiently managed high-volume phones and responded to customer inquiries in a timely manner.

         Used excellent organizational skills to maintain detailed, accurate records.

         Conducted in-depth training to boost performance of newly hired team members.

 

Bank of America, Concord, CA; Senior OPS Technician 1998-1999

Wells Fargo Bank, Concord, CA; Express Agent 1990-1992

 

Education & Professional Development

 

Medical Records Technician Training / Basic Computer Science, San Francisco City College

Coursework Completed, Healds Business College

High School Diploma, Vallejo Senior High School

 

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