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The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my qualifications include extensive experience delivering excellent service within fast-paced inbound and outbound call centers. I have applied my skills and knowledge toward promptly resolving inquiries, educating customers and making knowledge-based product / service recommendations. To complement this background, I possess top-notch organizational and problem-solving skills.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com
Dedicated professional eager to contribute strong communication and customer service skills to a role within a fast-paced call center.
Summary
Excellent interpersonal communication skills with extensive experience providing support to individuals within both inbound and outbound call center environments.
Demonstrated ability to promptly resolve inquiries, handle complaints and make knowledge-based recommendations regarding products / services.
Experienced in performing various types of administrative tasks in a timely manner.
Skills
Call Center Operations Problem-Solving |
Customer Service Relationship Building |
Interpersonal Communication Organizational Management
|
Experience
Yolano Arco AM / PM Mini Mart, Vallejo, CA 2017-Present
Cashier
Demonstrate strong communication skills while delivering high quality service to customers throughout daily interactions.
Use excellent organizational abilities to ensure accuracy throughout all financial transactions, monitor inventory levels and record pertinent information.
Contra Costa Co., Pleasant Hill, CA 2013-Present
IHSS Care Provider
Utilize strong organizational and leadership skills to provide support to individuals with activities of daily living.
Walmart-American, Canyon, CA 2011-2013
Sales Associate
Delivered top-notch service to customers both in person and over the phone.
Promptly resolved inquiries, handled complaints and managed issues.
Kaiser Permanente, Vallejo, CA 1999-2010
Teleservice Representative
Succeeded in handling 100+ inbound calls daily; delivered high quality support throughout all interactions to increase satisfaction levels.
Proficiently managed high-volume phones and responded to customer inquiries in a timely manner.
Used excellent organizational skills to maintain detailed, accurate records.
Conducted in-depth training to boost performance of newly hired team members.
Bank of America, Concord, CA; Senior OPS Technician 1998-1999
Wells Fargo Bank, Concord, CA; Express Agent 1990-1992
Education & Professional Development
Medical Records Technician Training / Basic Computer Science, San Francisco City College
Coursework Completed, Healds Business College
High School Diploma, Vallejo Senior High School
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