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The Following Text Is An Unformatted Professional Resume Sample

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Yyyyyy x. yyyyyy


14409 Woodrun Ct. Apt. 4707 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Customer Service Leader

Customer Service | Communication |Supervision | Leadership | Building | Time management | Operations Management

Data Centers | Change Agent | Creative Problem Solving | Microsoft Office

Focused, self-motivated professional with years of diverse service delivery experience. Lead and guide teams to be the strongest and to achieve their best. Deliver advice across various employment contexts; lead collaborative efforts with others to ensure projects are completed in a timely manner. Adhere to strict processes and perform tasks seamlessly in order to garner consistent results. Well-versed in serving within numerous service environments, which allowed for the development of methods used to benefit an organization, and ultimately ensuring customer satisfaction. Excel in a team environment with colleagues as well as cross-departmentally with other teams. Seeking an entry-level Data Center Technician role with Cyxtera.


Professional Synopsis

SECURITAS | Security Site Supervisor 2010 Present

  Serve in a Colocation Data Center to oversee an Officer team while assisting customers with their environmental needs and contract permit matters

  Deliver top-notch service at all times in serving as the face of a client to their customer base

  Complete facilities checks, help both customers and contractors, as well as monitor networked cameras and alarms


Uber/Lyft | For-Hire Driver (Contractor) 2015 2016

  Worked a flexible schedule with both companies during high-demands periods to offer safe and reliable rides for customers

  Diligently maintained more than a 4.8 rating out of five stars for driver rating during tenure with both

  Designated as an UberSelect Driver due to vast experience, high ratings and vehicle type offered to client base


StaRbucks | Barista 2015 2016

  Carefully processes and fulfilled customer orders according to their respective specifications

  Grew upon core skill base to gain expertise in additional areas in an effort to better satisfy customers needs

  Performed cashiering duties as needed during busy periods

  Ensured that the store stayed clean and visually engaging at all times to encourage new and repeat business


Pizza Hut | Delivery Driver 2014 2015

  Served in a driver role to swiftly and accurately deliver customer orders

  Replied to phone calls to assist customers with placing their orders to ensure definitive satisfaction

  Gained product expertise in order to be equipped to suggest offerings based on customer needs


UPS | Hazmat Responder 2014

  Quickly and precisely responded to potentially hazardous spills within a sorting warehouse environment

  Fielded each situation based on protocols to ensure that personal, customer and staff safety stayed intact


Kroger | Customer Service Representative 2008 2010

  Fulfilled multiple positions during tenure with company including Courtesy Clerk, Cashier, Self-Checkout and Customer Service Representative

  Worked with customers to field billing, money order and refund inquiries


Education & Involvement


College Courses, Business Computer Information Systems (BCIS), Trinity College

Eagle Scout, Boy Scouts of America Troop 507




Yyyyyy x. yyyyyy


14409 Woodrun Ct. Apt. 4707 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 19, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any managerial-level role years of demonstrated customer service acumen. In any leadership position I ve worked in over the years, I ve proven that I am skilled in working under pressure to surpass both employer and customer expectations.


  My primary experience is in security, shipping and retail settings. I have a diverse background that I hope to leverage into an entry-level role in the technology sector. This will allow me to use the expertise I acquired during my studies in Business Computer Information Systems (BCIS) at Trinity College.


  As a professional, I aim to achieve greatness, both as a team member and an individual. I interact well with independent and group client stakeholders at all levels. I am highly capable in facilitating needs assessment and tailor my leadership style to fit the needs of each person or group I work with.


  My passion for connecting with others motivates me to achieve greatness. Outside of my career background, I am a proud alum of the Boy Scouts of America, where I reached the rank of Eagle Scout. This experience drove my passion for helping others, serving the community and working with others to achieve greatness.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume













Yyyyyy x. yyyyyy


14409 Woodrun Ct. Apt. 4707 | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |



March 19, 2018



Contact Name

Company Name


City/State/Zip Code



Dear _____________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.



Yyyyyy x. yyyyyy


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