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Yyyyyy x. yyyyyy

297 Lagavulin Drive-Sumter, SC 29154



Results-driven Manager with track record of career progression and consistent performance exceeding corporate/regional sales and profit goals




Offering over 20 years experience, with expertise in steering operations ranging from multi-unit management (30+ locations), human resources, sales, customer service, merchandising, and inventory control through accounting, budgeting, and P&L; proficient in analyzing key performance metrics ~ Strategically manage operations, projects and workflow as well as develop and implement operating procedures to maximize use of resources, boost productivity and efficiency, control costs, and increase profits ~ Motivating, hands-on leader who successfully hires, trains, develops, and directs top-performing managers and associates; includes delivering corporate, district/regional and store-level training programs ~ Dynamic communication, negotiation and interpersonal relation skills vital to productively interfacing with customers, vendors, corporate executives, and staff ~ Capitalize on opportunities to build customer and community relations in support of generating new revenue streams, building loyalty/repeat business and maximizing competitive market leveraging ~ Strong work ethic and high level of professional integrity; Military Veteran


Key Recent Achievements


  Progressed to oversee 2 key markets in highly-competitive retail sectors; 2015-present

  Drove $15M in annual revenue production; FY2015

  Grew sales from $54Million to $61M in under 2 years; 2012-2014

  Ranked Best in Region 2 consecutive years, recognizing achievements in significantly increasing bottom-line profits by attaining aggressive shrink goals; 2013 and 2014

  Promoted to Store Manager in recognition of dynamic performance and leadership skills; 2012

  Saved $200K by improving shrink reduction in Electronics Department; FYE 2010

  Led Region in target market growth by successfully increasing GE credit card applications through strategic development and execution of enhanced standard operating procedures; 2009-2010

  Leveraged region as #1 Performer in product attachments revenue growth by creating and implementing effective standard operating procedures

  Recipient of Superior Performance Award-Madden 09 Release; 2008

  Awarded District Manager of the Year; 2005

  Earned Fuji Highest District Volume Award; 2005

  Received Trac Phone #1 Midwest District Award; 2004

  Achieved One Percent Club Reduction Award; 2001,

  Led District to District of the Year in Financial Performance; 2000


Career Track


Sam's Club-Fridley, MN/Waukesha, WI 2015-Present
Senior Technology Services Manager

  Progressed to manage technology services across both MN and WI markets, with accountability for 25 clubs spanning Mobile Connection, Electronic, Media Sales (Books/DVDs), Photo Centers, Office Supplies, and Gift Cards business generating $15M+ in annual revenue production

  Productively work with Market Managers, Club Managers and related management teams to define and achieve collaborative goals

  Expertly deliver sales training and develop staff to ensure optimal revenue production

  Hold full P&L responsibility; strategically control expenses to maximize profits

  Effectively control inventory to support sales trends and operational requirements

  Consistently ensure all areas are in compliance with standards


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Michael Drexler Page 2 of 2


Walmart-SC/WI/MN 1991-2015

Store Manager-Manning, SC; 2012-2015

  Progressed to steer full-scope operations spanning human resources and customer service through inventory and financial

  Effectively built and lead a dynamic team to ensure productivity, efficiency and quality customer servicing in alignment with corporate policies, procedures and goals; capitalized on talent as well as promoted morale and retention by providing opportunities for career development

  Boosted market penetration and competitive position by facilitating/supporting community initiatives

  Strategically managed finances to maximize use of resources, control costs and increase profits

  Proficiently controlled inventory to maintain optimal levels based on real-time and projected trends

  Productively interfaced with and influenced external and internal clients to achieve collaborative goals

Shift Manager-Neenah, WI; 2011-2012

  Promoted to hire, train, coach, schedule, develop, and supervise managers and associates, with strong focus on customer service; facilitated diversity and incentive programs

  Assessed operational performance to identify opportunities and strategies for driving sales growth, improving operations and increasing profits

  Collaborated with management in achieving aggressive financial goals, including creating budgets and analyzing economic trends, as well as partnered in maintaining proper signage and accurate inventory levels, forecasting sales and evaluating target market and community needs

Assistant Store Manager-Oshkosh, WI; 2010-2011

  Actively assisted in steering operations and achieving objectives as key resource to Corporate Executives and Store Manager

  Strategically scheduled associates to optimize use of resources while meeting stringent budgets

  Delivered store and department management trainings in optimal methods for controlling expenses as well as coached associates to surpass customer service expectations

  Contributed to broad areas of financial operations, from reviewing and finalizing accounts receivable, bank deposits and accounts receivable through creating standard store operating procedures (SOPs) for financial services

Market Electronics Merchandiser-Market 191-Green Bay, WI; 2005-2010

  Effectively supervised 13 Walmart Entertainment Pads including electronics, hardware, housewares, and automotive departments as well as photo and connection centers

  Successfully developed and implemented SOPs impacting both sales and shrink to substantially boost revenue production and bottom-line profits

  Thoroughly reviewed and analyzed Retail Link queries, P&L statements and Purcap Reports to evaluate performance and determine strategies for enhancing results

  Researched electronic industry trends to identify and capitalize on opportunities for maintain competitive edge

District Manager, Photo Division-District 191-Midwest Division; 1997-2005

  Promoted to hire and train all Photo Center Managers; proficiently set up training sessions and events with other divisions and vendors

  Strategically budgeted for 12 operating units to control costs and maximize profits

  Actively responded to and resolved escalated customer and associate issues

Photo Coordinator-District 229; 1996-1997

Photo Lab Manager-Eagan, MN/Appleton, WI; 1991-1996

Prior Background: Storekeeper E-3, United States Navy; 1985-1993




Associate in Visual Communications w/High Honors, Western Wisconsin Technical College-La Crosse

Fuji Mini Lab Training-Bentonville, AK

Building Better Merchants Training-Bentonville, AK


Community Leadership


Organizer, Walmart Blood Drives-Manning, SC; quarterly, 2012-present

Director, Harley Owners Group-Appleton, WI Chapter; 2008-2011

Key Participant, Relay for Life

Volunteer & Donor, Wounded Warriors

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