- 8524 Geranium Way Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Operations Manager / Supervisor

Qualifixxxxxxtions Profile

    Self-assured and efficiency-driven management professional with more than 18 years providing high-performance, operations management and team supervision in distribution and supply chain industries, and more than 20 years in the U.S. Military providing IT support, air traffic control, and aircraft maintenance.

    Proven ability to plan, coordinate and steer operations to achieve deliverables independently or in collaborative roles

    Detail-oriented, analytixxxxxxl and methodixxxxxxl with innovative thinking to resolve operations, professional relationship, and project engagement issues even under stress, independently or as part of a team.

    Highly organized with multitasking and prioritization skills that get things done within alloxxxxxxted time and resources.

    Effective people management and interpersonal communixxxxxxtion fiat that drive diverse multi-disciplinary teams to achieve shared commitments.

Key Expertise

    Planning & Execution

    Operations Management

    Supply Chain Management

    Service Administration

    Total Quality Management

    Shipping & Receiving

    Process/Workflow Improvement

    Order Fulfillment Management

    Relationship Management (Clients, Stakeholders & Suppliers)

    Concurrent Project Management

    Productivity Improvement

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

Professional Experience

Dollar Tree Regional Distribution Center

    Provided tactixxxxxxl directions in managing efficient operations for an entire shift that included include inventory management, shipping & receiving, quality control, order selection/ fulfillment, and decon departments.

    Oversaw HR support involving the personnel recruitment, job placement, training, and termination.

    Ensured compliance with safety and regulatory standards, QC and production audits, and staff performance metrics to ensure productive, quality- and efficiency-driven operations.

Staples Fulfillment Center Ÿ Stockton, XXXXXX

    Supervised a team of supply chain operations professionals managing merchandise inventory and warehousing, distribution, shipping and receiving, and order processing/fulfillment operations.

    Oversaw productive engagements complying with quality and productivity standards, as well as regulatory standards on health and safety in the workplace.

    Administered HR support for recruitment, onboarding of new hires, and continuous training for tenured employees.

Target Distribution Center Ÿ Woodland, XXXXXX

    Led a team of professional in managing shipping =& receiving, inventory control, and merchandise movements from warehouse to markets over distribution channels, ensuring prompt action to remain competitive in target markets.

    Ensured compliance with safety regulations, QA standards, and performance metrics

    Assisted HR in staff recruitment, performance appraisal, and continuous training.

USAF 234th Intelligence Squadron Ÿ Beale AFB, XXXXXX

    Monitored, analyzed, and managed communixxxxxxtion computer systems (Global Hawk) for uninterrupted support.

    Served as combat controller for 12 years equivalent to civilian air traffic controller position.

    Served as Crew Chief supervising a team of mechanics in providing maintenance & repairs of ground equipment supporting the B-52 bombers.

Eduxxxxxxtion & Credentials

General Studies, MERCED COLLEGE Ÿ Merced, XXXXXX (1983 1984)

(Did not finish while serving the military due to combat deployment in the Middle East)