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Yyyyyy x. yyyyyy
632 Bridle Ct. | Geneva, OH 4404xxx-xxx-xxxx | abc@xyz.com
HR and Training Development
HBRP | Labor Union Relations | Contract Processes | Benefits Administration | Community Outreach
Team Player | Business Acumen | Strategic Planning | Time Management | Organization | Change Agent
Collaborative Problem Solving | Performance Improvement | Coaching | Integrated Talent Management
Learning Programs & Assessments | Instructional Design | Training | Interpersonal Communication | Grant Writing
Negotiation | Persuasive Speaking | Presentations | Learning Technology | Microsoft Office, SharePoint
SAP | SuccessFactors | Oracle/Taleo | Articulate/Storyline | Audio Video equipment systems
Focused, confident professional with years of valued HR and training experience, marked by an ongoing commitment to lead and follow teams toward achieving success. Call on planning and organizational acumen to balance work, team support and ad-hoc duties with precision. Assess options and devise solutions methodically. Excel independently and with business partners to develop viable resolutions. Seeking an HR Business Partner or Manager role with a focus on training, learning, development and safety; opting for opportunities that will allow for career growth.
Experience
CRISTAL 2012-Present
HR Manager for Learning & Development Americas Region (2015-Present)
Assess needs and deliver related training solutions that align with tactical business objectives
Liaise with the Executive Team and Site Managers to devise regional Individual Development Plans
Oversee HR Helpdesk operations for Learning and Development to meet service-level agreements (SLAs)
Supervise a team of Learning and Development Staff for the Americas Region, as well as the team budget
Lead a Training Needs Analysis for the Americas annually to implement an all-inclusive training plan
Implemented and launched a new Learn Management System SAP SuccessFactors; currently deliver daily management for the system and act as a support source across the region
Coordinate all eLearning programs for the Americas
Carefully craft content to use in self-facilitated New Hire Onboarding processes; also create and implement regional and global trainings
Serve as a team Project Manager to standardize onboarding for all organizational regions
Training Specialist SHE (2012-2015)
Audited training requirements for the Safety Health and Environment (SHE) Department by consulting with Department Managers; closed gaps by executing a regulatory and training matrix with multi-year forecasting
Designed and facilitated global and local SHE training programs to align seamlessly with organizational objectives
Coached and mentored a team of subject matter experts (SMEs) during technical training, as well as functions focused on OSHA, fall protection and HAZMAT best practices
Also supervised and guided a technical training team during Manager s leaves of absence
AMERICAN FAMILY LIFE ASSURANCE COMPANY (AFLAC) 2011-2013
Account Manager/Agent
Introduced a supplemental benefit programs for all client companies staffs including consultative services
Patiently and determinedly rectified issued posed by businesses and policyholders with timeliness
Developed a team of new Agents that steadily ranked in the Top Five for the OH Northeast Region
Yyyyyy x. yyyyyy
Continued
GABRIEL PERFORMANCE PRODUCTS 2009-2011
Chemical Operator
Gained expertise in completing core chemical product processes using batch equipment and the DCS computer systems
Played a critical role during regulatory and safety training and provided on-the-job training for new employees.
MADISON FIRE DISTRICT 1988-2009 Firefighter/Paramedic
Excelled in guiding others during high-demand scenarios that called for strong analytical, adaptability and problem solving capabilities
Handled all internal and external training and development to boost levels of new and current staff expertise
Gained organized labor and contract negotiation expertise in serving as President of the Firefighters Union; represented colleagues during contract negotiation processes and labor disputes
Refined interpersonal skills while discovering ways to diffuse stressful situations with diplomacy and tact
Successfully secured grant funding from federal and state agencies
Earlier Roles
Captain of Fire and Emergency Medical Services, Trumbull Township Volunteer Fire Department, 1999-2004
Manager, IMC Health Care, 1994-1996
Operations Manager-EMS Coordinator, National Ambulance Inc., 1989-1994
Education & Credentials
Bachelor s Degree, Human Resource Management, Columbia Southern University (Summa Cum Laude, GPA 4.0)
Associate of Applied Science, Physician Assistant, Cuyahoga Community College
Certified Professional in Learning & Performance (CPLP), Association for Talent Development (ATD)
Certified, Bronze Level, Kirkpatrick Partners
Training, Total Quality Management Program, Horwitz and Associates
Currently preparing for SHRM (Society of Human Resource Management) Certification
Involvement
Volunteer: Local church youth group
Memberships: Ashtabula County SHRM Chapter, Association for Talent Development
Yyyyyy x. yyyyyy
632 Bridle Ct. | Geneva, OH 4404xxx-xxx-xxxx | abc@xyz.com
March 19, 2018
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any Human Resources and Training leadership role years of proven success. My motivation to lead teams in achieving success is part of what makes me an ideal candidate for this type of position.
As a professional, I use my strategic planning and organizational capabilities to balance concurrent duties and devise solutions as issues arise. I thrive in doing this both independently and collectively. I excel under pressure in deadline-driven, time-sensitive settings.
My hope is to secure an HR Business Partner or Manager role where I ll be able to utilize my expertise in training, learning, development and safety with an innovative company focused on employee professional development.
Independent of my practical background, I have a Bachelor s Degree in Human Resource Management, an Associate of Applied Science in Physician Assistant studies and am a Certified Professional in Learning & Performance (CPLP).
I ve also been certified at the Bronze Level through Kirkpatrick Partners and completed training through the Total Quality Management Program with Horwitz and Associates. Furthermore, I am preparing for SHRM (Society of Human Resource Management) Certification.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Enc. Resume
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