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Experienced medical and administrative professional with several years of experience in high-volume environments along with a strong background within several types of healthcare environments. Experienced in handling in-office medical procedures, creating comprehensive operational strategies, obtaining patient medical histories, and facilitating quality improvement initiatives. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with others.

Medical Assisting Obtaining Vital Signs Coaching/Training Patient Education

Patient Assessment/Triage Wound Management/Care Removing Sutures

Accounts Payable/Receivable Insurance Verifications Bilingual, English/Spanish

  Direct day to day nursing and administrative operations within a fast-paced medical office environment with a concentration on increasing patient satisfaction levels

  Answer incoming phone calls and schedule/reschedule appointments in addition to updating medical records and handling bookkeeping functions

  Play a lead role in obtaining patient medical history, document vital signs, and handle medical procedures such as injections and suture removal

  Maintain an expert level knowledge of state/federal regulatory standards related to HIPAA, CLIA, and OSHA

  Coordinated administrative functions within the organization which included handling billing/coding procedures and verifying patient insurance coverage

  Greeted incoming patients, completing check-in/check-out functions, provided patients with referrals, and scheduled follow-up appointments

  Utilized superior communication and interpersonal abilities to maintain positive rapport with patients, co-workers, and medical teams

• Supported administrative tasks which included processing insurance billing, requesting pre-authorizations, and updating medical records
• Oversaw Medical Assistant tasks which included assisting with in-office medical procedures, obtaining vitals, and documenting patient medical history

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• Managed both administrative and medical operations within a busy medical office which included handling billing, insurance verification, and front desk duties
• Supported accounts payable and receivable tasks, performed collection calls, and supervised office staff members

Proficient in: E-Clinicals, Med-Ware, Core, Perfect Care, Claim Gear, WritePad, Windows, and Microsoft Office Suite