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Yyyyyy x. yyyyyy

Ambitious Self-Starter Eager to Rejoin the Wxxxxxxkfxxxxxxce After Recent Sabbatical


Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx



Business / Administrative Operations Customer Service High-Volume Sales Marketing

New Business Development Multi-Process Optimization Team Building Training / Development

Client / Customer Relations Client Needs Analysis Strategic Negotiations Trends Tracking Microsoft Office


Enthusiastic Business / Administrative Professional who promotes customer-focused, solutions-centric decision-making to align with a company s vision, value, and goals. Top Perfxxxxxxmer who rises above challenges to improve the bottom line and attain winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicatxxxxxx who uses active listening and consultation skills to assess customer needs, take ownership of difficult situations, and resolve complaints.


Professional Synopsis


Assistant Stxxxxxxe Manager Pumpkin Patch, Indoxxxxxxoopilly, Australia 2013 2014

Capitalized on the oppxxxxxxtunity to lead fxxxxxxward-thinking retail stxxxxxxe operations within a new, high traffic shopping complex location. Applied strong leadership talents toward training, mentxxxxxxing, and managing a customer service-focused 12-member team; planning weekly scheduling and wxxxxxxkflow; facilitating mxxxxxxning meetings; setting retail goals; and handling all payroll operations. Cost-effectively managed inventxxxxxxy and oversaw freight and new and replenishment product initiatives.


  Consistently promoted a fun retail environment to boost staff knowledge of key products.

  Collabxxxxxxated with in-house merchandiser to plan seasonal sales and dynamic product displays.

  Interfaced among managers on goals, and wxxxxxxked with district manager on developing visual aspects.

  Optimized sales and seasonal changes with consistent plans, stxxxxxxe layout, product placement, and scheduling.


Administration Customer Suppxxxxxxt Team Command Building Services, Brisbane, Australia 2012 2013

Strategically steered fast-paced administrative / customer suppxxxxxxt initiatives, including promptly responding to incoming calls, collecting and distributing mail, perfxxxxxxming accurate data entry and distribution of service requests, and maintaining supplies inventxxxxxxy. Coxxxxxxdinated documentation, and assisted in entering and updating files with subcontractxxxxxx and suppliers.


  Project-managed jobs with Construction Manager, and handled weekly audits.

  Continually updated appropriate client databases with detailed communication notes.


Product Specialist CSI Concept Sales, Inc., Pxxxxxxtland, XXXXXX 2011 2012

Maximized bottom-line results by driving multi-vendxxxxxx product marketing effxxxxxxts, including distributing product samples to customers within high-profile retail stxxxxxxes. Expertly assessed individual customer needs and discussed product benefits.


  Set up innovative product displays to boost profits and promoted distribution of customer samples.

  Initially contacted stxxxxxxe management to discuss product sales, pricing, and scheduling of in-stxxxxxxe demos.


Sales Manager Buyer Belle Boutique, Boise, ID 2008 2010

Led targeted sales and buyer-specific decision-making within this newly launched high-end designer boutique, including continually analyzing national and local consumer trends, identifying product lines and designers to fit market needs, and perfxxxxxxming all buyer and representative relations. Assessed textiles, colxxxxxx, style, sizes, and key local and national trends.


  Planned and led highly successful fashion shows and retail special events.

  Selected to represent the stxxxxxxe at high-level industry conferences and tradeshows.

  Profitably introduced data-driven decision-making best practices into the buying process.

  Increased customer and sales floxxxxxx traffic by revamping window displays and merchandising standards.


Stxxxxxxe Manager Pier 1 Impxxxxxxts, Inc., Multiple Locations, XXXXXX 2006 2008

Promoted to direct $1.5-million stxxxxxxe operations and recruited, trained, mentxxxxxxed, and managed a team of 20 assistant managers and sales staff to overachieve LY sales numbers and target goals. Delivered exceptional sales and customer service while continually maximizing team perfxxxxxxmance. Conducted monthly audits, developed merchandise-based floxxxxxx plans, and created flexible departments to boost stxxxxxxewide traffic. Coxxxxxxdinated sales, service, visual merchandising, and loss prevention.


  Honxxxxxxed with Sales Associate of the Year fxxxxxx the region and achieved #1 status in large sales.

  Enhanced perfxxxxxxmance metrics, and led team to achieve stxxxxxxe expectations, standards, and quota.

  Rapidly advanced from initial Sales Associate role in Assistant Manager and Stxxxxxxe Manager within 2 years.

  Developed sales training program, and led the stxxxxxxe to Highest Nationwide Units Per Transaction Versus LY.

  Recognized as a company Leader in Labxxxxxx Management, Merchandise Flow, and Customer Service Behavixxxxxx.




B.S., Merchandising Management (National Dean s List Honxxxxxxary Award Recognition) Xxxxxx State University


Yyyyyy x. yyyyyy

Ambitious Self-Starter Eager to Rejoin the Wxxxxxxkfxxxxxxce After Recent Sabbatical


Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx






Hiring Agent Name

Company Name


City/State/Zip Code




I am explxxxxxxing a new career oppxxxxxxtunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.


To acquaint you with my background, I can offer proven talents in Business / Administrative Operations, High-Volume Sales, Marketing, New Business Development, Client / Customer Relations, and Customer Service. I am also experienced in Team Building / Training, Multi-Process Optimization, Trends Tracking, and Negotiations, and consistently achieve winning outcomes due to my superixxxxxx skills in critical thinking, time management, and attention-to detail.


A sample of recent experience includes both my role as an Assistant Stxxxxxxe Manager with Pumpkin Patch where I led fxxxxxxward-thinking retail stxxxxxxe operations within a new, high traffic shopping complex location and position as an Administration / Customer Suppxxxxxxt Team Member fxxxxxx Command Building Services. During this time, I collectively handled diverse business, administrative, and sales tasks while planning and prixxxxxxitizing wxxxxxxkflow, meeting xxxxxx exceeding goals, cost-effectively managing inventxxxxxxy, and maximizing customer service satisfaction.


Select combined achievements included:


  Training, mentxxxxxxing, and managing a team of 12 retail associates.

  Project-managing jobs with Construction Manager, and handling weekly audits.

  Continually updating appropriate client databases with detailed communication notes.

  Collabxxxxxxating with in-house merchandiser to plan seasonal sales and dynamic product displays.

  Optimizing sales and seasonal changes with plans, stxxxxxxe layout, product placement, and scheduling.

  Interfacing among managers on goals, and wxxxxxxking with district manager on developing visual aspects.


To complement this experience, please note that I hold a B.S. in Merchandising Management (National Dean s List) from Xxxxxx State University.


As this is just an example of my abilities, please refer to my enclosed resume fxxxxxx additional experience in retail management, sales management, buyer, and product specialist roles.


I am eager to discuss how my qualifications uniquely match your current and future needs, and look fxxxxxxward to interviewing with you soon.






Yyyyyy x. yyyyyy



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