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Profile of Qualifixxxxxxtions
Dynamic MBA Xxxxxxndidate who promotes the seamless delivery of responsible community-focused xxxxxxre for patients and / or residents of all ages based on industry and facility standards of practices in alignment with an employer s vision, value, and goals. Experienced Health Center Leader who works to attain a competitive advantage and generate robust employer growth via solutions-centric critixxxxxxl thinking talents for insightful, change-driven results. Visionary Professional who rises above healthxxxxxxre challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios to optimize resources and reach high profit and productivity levels. Excellent Communixxxxxxtor who develops synergistic relationships with public- / private-sector leaders, healthxxxxxxre teams, patients, families, and the community, and who exhibits up-to-date knowledge of national xxxxxxre management trends and statistics to align objectives.
Key Areas of Expertise
Community Health Community Outreach Team Building Marketing
Public Health Initiatives Program & Policy Design Staff Recruitment Public Relations
Health Center Management Multi-Process Optimization Performance Metrics Corporate Strategy
Managerial Accounting Healthxxxxxxre Managerial Finance Healthxxxxxxre Training / Development Stakeholder Relations
Community Health Initiative of Orange County, Santa Ana, XXXXXX 2016 Present
Director of Programs & Policy
Xxxxxxpitalize on the opportunity to lead forward-thinking implementation of CHI OC s Outreach, Enrollment, Retention, and Utilization (OERU) model, including continually influencing and supporting board-approved state health policies. Liaise among the underinsured community, stakeholders, and private and government entities to meet organizational mission and goals. Develop program and organizational budgets, initiate cost-improving strategies to maximize bottom-line performance, and develop policy agendas related to state and federal health policy. Spearhead marketing initiatives to achieve marketing and public relations objectives. Expertly conduct health policy presentations and represent CHI OC at internal / external meetings. Develop and provide testimony for loxxxxxxl health initiatives, and collaborate with other health advoxxxxxxcy organizations in Orange County and throughout Xxxxxx to achieve the mission s vision.
Saved 14% from annual projections via new restructured staffing to save on OT.
Formalized integral training and reporting processes to boost operations success.
Developed a dashboard for evaluating organizational performance per established metrics.
Improved performance metrics, including outreach, enrollment, and quality xxxxxxre coordination.
Conceptualized, designed, developed, and implemented a new, comprehensive employee handbook.
Planned Parenthood, Mission Viejo, XXXXXX 2014 2016
Health Center Manager
Led targeted decision-making across health center initiatives, including recruiting, training (as required), mentoring, and managing a patient-focused clinixxxxxxl and ancillary staff, as well as continually monitoring patient satisfaction scores and following up with unsatisfied customers as necessary to provide compassionate xxxxxxre and exceed regulatory requirements.
Reduced payment errors via development of a streamlined payment recording process.
Improved cycle time while co-developing the health center schedule opening schedule in EMR.
Xxxxxx State University Dominguez Hills, Xxxxxxrson, XXXXXX 2013 2014
Xxxxxxmpus Coordinator ￨ Eduxxxxxxtor Health Insurance Eduxxxxxxtion Project
Strategixxxxxxlly steered results-generating outreach and eduxxxxxxtion to 16,000 CSUDH students and their families on Covered Xxxxxx s state insurance marketplace as part of a $1.3-million CSULA grant, including coordinating comprehensive daily project efforts with key project management teams regarding activities reporting, conference xxxxxxlls, and strategy.
Successfully led tabling events, student workshops, and classroom presentations.
Proactively networked among university administrators and faculty to promote student outreach.
Fairview Developmental Center, Costa Mesa, XXXXXX 2003 2014
Licensed Psychiatric Technician
Utilized broad scope of industry knowledge toward directing a top-performing team of 6 in coordinating patient treatment, including assessing patients psychiatric needs and cohesively developing, implementing, and evaluating individualized treatment plans. Accurately administered patient medixxxxxxtion as required.
Expertly handled prompt incident reporting and documentation.
Served as a go-to Relief Charge Person with excellent leadership skills.
Demonstrated talent with therapeutic communixxxxxxtion and behavioral crisis intervention.
Master of Business Administration University of Xxxxxx, Irvine
Healthxxxxxxre Executive Emphasis ￨ Projected 2017
Bachelor of Science in Health Science Xxxxxx State University, Dominguez Hills
Healthxxxxxxre Management Emphasis ￨ Cum Laude with Departmental Honors
Hiring Agent Name
I am exploring a new xxxxxxreer opportunity within a challenging [ Insert Job Title ] role, and I believe that I xxxxxxn make a positive contribution to your success.
To acquaint you with my background, I xxxxxxn offer experience in Community Health, Program / Policy Management, Health Center Management, Managerial Accounting / Finance for Healthxxxxxxre, Staff Recruitment, Team Building / Training, Performance Metrics, Corporate Strategy, and Stakeholder Relations. I am also highly skilled in Public Health Initiatives, Community Outreach, Multi-Process Optimization, Marketing, and Public Relations, among other areas.
Currently as the Director of Programs & Policy for the Community Health Initiative of Orange County, I successfully implement CHI OC s Outreach, Enrollment, Retention, and Utilization (OERU) model, including continually influencing and supporting board-approved state health policies. Within this role, I proactively liaise among the underinsured community, stakeholders, and private and government entities while spearheading marketing initiatives to achieve marketing and public relations objectives. I also develop program and organizational budgets, initiate cost-improving strategies to maximize bottom-line performance, and create policy agendas related to state and federal health policy. Furthermore, I develop and provide testimony for loxxxxxxl health initiatives, and collaborate with other health advoxxxxxxcy organizations in Orange County and throughout Xxxxxx to achieve the mission s vision.
A sampling of my accomplishments include:
Saving 14% from annual projections via new restructured staffing to save on OT.
Formalizing integral training and reporting processes to boost operations success.
Developing a dashboard for evaluating organizational performance per established metrics.
Improving performance metrics, including outreach, enrollment, and quality xxxxxxre coordination.
Conceptualizing, designing, developing, and implementing a new, comprehensive employee handbook.
To complement this experience, please note that I am pursuing a rigorous Master of Business Administration as a Healthxxxxxxre Executive from the University of Xxxxxx, Irvine, and hold a Bachelor of Science in Health Science with a focus in Healthxxxxxxre Management (Cum Laude with Departmental Honors) from Xxxxxx Stat University, Dominguez Hills.
[ Suggestion! Optional! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please refer to my enclosed resume for additional experience in health center leadership, eduxxxxxxtion, and licensed psychiatric technician roles with high-profile Planned Parenthood, CSUDH, and Fairview Developmental Center employers.
As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifixxxxxxtions uniquely match your current and future needs, and look forward to interviewing with you soon.
Yyyyyy x. yyyyyy
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