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Career Profile

Key Contributor & Effective Leader supporting operations in fast-paced and high-stress environments. 20+ years of experience in leading cross-functional teams, implementing comprehensive loss prevention strategies, providing in-depth training, and fostering positive relationships with customers, co-workers, and members of management. Equipped with a keen ability to leverage skills in program management in order to manage emergency, safety, risk management, and loss prevention programs.

Key Competencies


       Loss Prevention

       Program Management

       OSHA/Safety Programs

       Internal Communication


       Risk Assessment

       Internal Investigations

       Operations Management

       Bilingual, English/Spanish


       Team Leadership

       Complex Problem Solving

       Vendor Management

       Retail Store Management


Professional Synopsis

Staples Inc., Miami, FL 2006-February 2016

Field Loss Prevention Manager

  Directly managed a variety of daily operations within a fast-paced environment with a focus on increasing productivity and improving store loss prevention levels for over 40 retail stores

  Designed, implemented, and managed comprehensive programs which included emergency preparedness, safety, loss prevention, and risk management

  Facilitate all OSHA and Workers Compensation functions, monitor shrinkage control programs, and conduct in-depth internal investigations as needed

  Played a lead role in the opening of new stores within the local community, coordinated store awareness seminars, and implemented cash control policies/best practices


Ross Stores Inc., Miami, FL 2004-2006

Loss Prevention District Manager

  Utilized superior program management and operations abilities in order to successfully manage all loss prevention, emergency preparedness, safety, and compliance programs

  Directed over 15 store locations within the community, provided individualized training to new employees, and led all shrinkage control programs which included compliance audits

  Completed complex internal investigations which focused on employee/customer theft, safety incidents, and OSHA concerns

  Utilized superior financial acumen in order to oversee all cash control policies and best practices


Ramco Trading Corporation, Miami, FL 2001-2004

Loss Prevention/Safety Corporate Director

  Oversaw all loss prevention functions for 6 retail stores and a distribution center which included ensuring company policies were adhered to in addition to negotiating vendor contracts

  Played an integral role in all internal theft and/or fraud investigations, provided training to new Loss Prevention Officers, and oversaw all risk management related tasks


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Additional Professional Experience


  Sr. Loss Prevention/Safety Manager, JCPenny Co., 1997-2001

  Loss Prevention Officer, Saks Fifth Avenue, 1996-1997




Private Investigator Diploma, HLD, Miami, FL


Certifications Include:

Investigative Interviewing Workshop

Interview and Interrogation Techniques

Laboratory for Scientific Interrogation

Certified Community Emergency Response Team Member

Fema Emergency Management Institute Certificate




#1 District Ranking in Internal Investigations

#5 in the Organization for External Apprehensions

#22 Company-Wide Ranking in Internal Investigations

Ranked Top Ten on LP Score Card (2009)

Awarded an Outstanding Team Work Award (2010)


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