Accomplished Management Professional eager to contribute 10+ years of experience

to a progressive organization.

• Demonstrated leadership capabilities developed throughout hands on account and office management roles.
• Proven ability to cultivate positive, lasting client relationships.
• Dynamic communication and sales skills, key to promoting company revenue growth while simultaneously ensuring overall client satisfaction.
• Possess trilingual capabilities in English, Russian and Ukrainian.

Val s Custom Cabinets, Inc. 2014-Present

Executive Director

Val s Custom Cabinets, Inc. 2013-2014

Human Resource Manager

Amerimodern Home Improvement 2009-2013

Office Manager

         Assumed integral position overseeing daily operations and successfully managing company accounts.

         Strategically maintained quality control throughout daily operations, key to maximizing productivity.

         Chief responsibilities included contract/invoice drafting, inventory control and time sheet processing.

Ameriguard Maintenance Services, LLC 2007-2008

Sales & Marketing Department Representative

         Grew company revenue by implementing various tactics to acquire new clients, including cold calling, networking and following existing leads.

         Leveraged subject matter expertise, along with effective marketing materials, to successfully promote products and services.

         Heavily involved in full sale cycle, from contract administration to inquiry resolution and conducting post sale follow up.

         Developed effective, needs based solutions for individual clients.

         Resourcefully conducted market trend research and competitive analyses, key to remaining cutting edge throughout sales operations.

         Utilized aggressive negotiation tactics to ensure maximized company profit.

         Maintained accuracy throughout budgeting, report generation and sales record documentation.

Michael Automotive Center - Fresno, CA 2005-2007

Sales Consultant

         Identified individual client needs by implementing various strategies, including market research surveys and requirement gathering.

         Established and maintained lasting client relationships, key to promoting overall satisfaction while maintaining a 98% client retention rate.

         Generated precise reports to show current sales and revenue status.

         Responsibilities included call management, providing support to sales team and conducting post-sale follow up.

The Fresno Bee - Fresno, CA 2002-2006

Packaging & Distribution Center

         Contributed extensively to multiple aspects of daily distribution center operations, including correspondence management, document processing and forklift operations.

         Streamlined process improvement initiatives by implementing innovative filing system.

Lao Family Community of Fresno, Fresno, CA 2002

Office Assistant

         Provided critical administrative support, with associated responsibilities including scheduling, presentation creation, recording minutes and transcribing meetings.

         Demonstrated strong communication abilities throughout client interactions and inquiry resolutions.

         Responsible for order processing, data entry and ensuring adherence to project timelines.

MBA, University of Phoenix; Anticipated Graduation: 2017

Bachelor Degree in Business, Concentration in Human Resources Management, University of Phoenix; 2014