Network Administrator

  Microsoft Certified Professional with Bachelor of Business Administration in Information Systems

  Several years of valuable IT Specialist background, with solid skills in designing, installing and maintaining networks and building and managing network infrastructures; adept in multi-device/system networking, custom PC building and computer setup

  Experienced in providing IT consulting and support services; able to evaluate and define needs, isolate and troubleshoot issues and deliver optimal technology solutions

  Proficient in MS Word, Excel, Access, PowerPoint, and Adobe Photoshop; additional background in computer graphics and website design

  Complementary experience in customer-focused and service-oriented industries, with consistent commitment to ensuring satisfaction; dynamic communication and interpersonal relation skills

  Able to prioritize, coordinate and manage projects/workflow to meet deadlines and performance goals

Bachelor of Business Administration-Information Systems

Berkeley College-White Plains, NY; 2008

Caddy, Elmwood Country Club-White Plains, NY 2004-Present

  Apply strong communication and leadership skills along with subject matter expertise toward effectively instructing golfers and advising on course features

  Offer superior service in assisting with carrying bags and promptly responding to/resolving issues

One-on-One Aide, Hawthorne Country Day School-Hawthorne, NY 2010-2011

  Effectively assisted student in addressing behavioral and mental challenges; ensured safety

  Concurrently collaborated with lead teacher in facilitating daily class work

IT Specialist Assistant, Maverick Solutions IT Inc.-Scarsdale, NY 2007-2010

  Successfully provided quality IT consulting and support services

  Proficiently applied technical expertise toward building and managing network infrastructure and steering network design, installation and maintenance projects as well as setting up computers and designing websites

Sales Associate/Cashier, Home Depot-Yonkers, NY 2006-2007

  Delivered world-class service in consulting with customers on needs, presenting products and features and efficiently processing sales transactions to ensure high satisfaction levels, build loyalty and drive sales production

  Efficiently maintained stock to meet consumer demand

File Clerk, Dorian Drake International, Inc.-White Plains, NY 2005-2006

  Proficiently managed filing system, from updating and upgrading system through classifying, storing, retrieving, and maintaining information; included reviewing and coding inbound materials

  Applied technology skills toward performing data entry along with working with computer graphics

Volunteer Coach-Little League Basketball, North Yonkers Boys and Girls Club-NY; 2004-2005

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Dear__________________:

I am currently seeking a challenging career opportunity in Network Administration and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I graduated with a BBA in Information Systems in 2008 and have additionally earned Microsoft Certified Professional credentials. Complementing this, I have several years of experience in IT, with a strong focus on designing, installing and maintain networks along with building and managing infrastructures. I am highly effective in defining needs, isolating and troubleshooting complex issues and delivering quality solutions to ensure optimal technology performance. Additionally, I have effectively consulted with clients and provided direct technical support. Of note, I am also skilled in building custom PCs and well-versed in a wide range of software and applications. Having additionally worked in varied customer-focused industries, I am leveraged to provide superior service, build productive client relationships and support your business growth.

As an employee, you will find me to be a self-motivated team player committed to supporting you in achieving your objectives through superior performance. I believe you will find me an asset to your organization, and look forward to interviewing with you n the near future.

Sincerely,

William Watkins Gomes