Yyyyyy x. yyyyyy

Outside Sales Professional

Cold Calling ~ Client Relations ~ Marketing ~ Consultative Approach

Negotiations & Closing ~ Overcoming Objections ~ Winning Customer Loyalty ~ Training

Offer seasoned experience in prospecting, negotiating, closing, and maintaining strong relationships with clients. Able to analyze emerging products and market trends to plan sales strategies, augment sales pipeline, and optimize competitive positioning. Able to quickly gain prospects confidence, build credibility, and deliver persuasive and enlightening sales proposals and presentations. Excel at cold calling and cultivating trusting relationships conducive to business growth. Possess a solid reputation for business acumen, initiative, congeniality, and commitment to achieving results.

Selected Achievements:

• Employed innovative marketing approaches to propel patient visits from 45 per week to 170 at MyCare Clinic.
• Orchestrated high-impact sales and marketing efforts to produce $50K in five months for MyCare and amplify contractor customer base by seven new companies in only six months.
• Increased census from 154 to 189 at a 200-bed skilled nursing facility (SNF) and grew monthly revenue by $390K; added 26 rehab patients and 15 Part B Long Term Care residents.
• Awarded Best of Southwest Bronze medal for quality and performance in 2012 and 2013, Silver medal for quality in 2011, and Bronze medal for accountability in 2010.
• Three-time nominee for a Gold medal based on commitment to teamwork and maintaining a high standard of performance (2009, 2010 and 2011).
• Fueled external funding by 20% for Southwest General Health Center in 2011 and 2012.

Clear Concepts Consulting, LLC, Strongsville, OH, 2015 to Present

Founder, President

• Apply substantial background in sales, marketing, and training toward delivering specialized consulting services to small businesses and rapidly growing companies.
• Conduct comprehensive market research, devise and implement marketing strategies for clients, and lead proactive B2B (business-to-business) development efforts.
• Join forces with clients to foster loyal customer relationships and leverage modern technologies to facilitate social media networking, online branding, digital marketing, and web-based advertising tactics.
• Train, coach, align, and mobilize internal marketing personnel to continually expand client base.

MyCare Clinic, Strongsville, OH, 2015 to Present

Director, Sales, Marketing & Patient Relations

• Resourcefully plan and execute business development initiatives by cultivating, nurturing, and maintaining relationships with local nursing homes, assisted living facilities, daycares, and schools.
• Spearhead full-scope marketing operations including collateral and community events such as health fairs.
• Perform extensive cold calling and arrange visits to convincingly present company s programs and services.

BHP Management, Westlake, OH, 2013 to 2015

Director, Sales, Marketing & Patient Relations

• Oversaw sales strategy, market development, operations, and facility management for three properties.
• Leveraged QAPI (Quality Assurance and Performance Improvement) to reduce hospital readmission rates.

Continued ►

Professional Experience continued ... Yyyyyy x. yyyyyy Page 2 of 2

• Project-managed development and introduction of new Huntington s Disease and Specialty Care Unit, and built relationships with Huntington s Foundation and Multiple Sclerosis Society to secure 15 admissions.
• Pioneered CHF (congestive heart failure) program in close cooperation with cardiologist, hospitals, and home health agencies.

Southwest General Health Center, Middleburg Heights, OH, 2005 to 2013

Continuing Medical Education (CME) Coordinator

• Directed and coordinated onsite and offsite CME programs for up to 200 physicians and sales representatives to introduce new technologies and products, and explore current health issues and trends.
• Presented program analyses to Continuing Medical Education Committee for review and future planning.
• Merged talents in qualitative and quantitative research, strategic planning, public relations, interactive marketing, and media management to effectively promote over 100 CME programs.
• Pursued and successfully obtained four-year accreditation from Ohio State Medical Association in 2010.
• During last two years with company, concurrently trained 250+ physicians in computerized physician order sets.

Premier Designs, 2002 to 2012

Independent Distributor / Outside Sales Representative

• Independently managed all facets of daily operations for direct sales of jewelry including marketing, customer acquisition and relations, financial administration, profit maximization, and training new distributors.
• Created visually-appealing marketing materials, publicized sales promotions, and delivered interactive fashion presentations to prospects, steadily growing revenue by more than 500%.

American Greetings Inc., Cleveland, OH, 2000 to 2002

Merchandising Specialist / Sales Assistant

• Determined precise business needs of potential customers and promoted appropriate company products.
• Assisted sales managers in all aspects of business development and account management.

Normandy Tavern / Mulligan s Bar and Grill, Cleveland, OH, 1999 to Present

Director, Marketing & Business Development

         Advanced through a series of promotions from server and bartender to a consultative management position based on proven performance and results.

         Govern staffing/hiring, staff training, advertising, monthly billing, cost control, and top-notch guest service.

         As a former server, consistently achieved highest per-night sales averages among team of 10+ by up-selling orders and suggesting add-ons/extras to meals.

         Praised on guest comment cards for "going above and beyond and providing outstanding service and attention.

         Masterminded floor plans for auxiliary bars to accommodate large private parties, successfully expediting faster service, fortifying efficiency, and enhancing guest satisfaction.

Sears Roebuck & Company, Middleburg Heights, OH, 1996 to 2000

Sales Supervisor

• Steered daily operations within sales and marketing department with an emphasis in motivating employees and establishing strong customer relationships.

Bachelor of Arts in Communication and Psychology, Cleveland State University, 2003

Save the Children, 2007 to Present American Heart Association, 2007 to Present

National Association of Professional Women, 2008 to Present

Yyyyyy x. yyyyyy

(INSERT DATE)

(INTERVIEWER S NAME)

(TITLE)

(COMPANY NAME)

(ADDRESS)

(CITY/STATE/ZIP CODE)

Dear _______________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the Outside Sales position currently available with (INSERT COMPANY NAME). Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me to be an integral participant in achieving your goals.

As discussed, I am a self-driven professional eager to launch a successful career as a dedicated member of your sales department. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy