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Administrative Support Specialist
Capable, focused and hardworking professional with years of diverse, global administrative experience. Skilled in maintaining confidentiality and demonstrating integrity. Thrive in both independent and team-based environments, including individually managing or administering project work. Adept in managing, arranging, and coordinating travel, contacts, conference bridges, appointments and events. Comfortable interacting with personnel, management, vendors and members at all levels. Proven skill in delivering inclusive support for senior-level staff, including managing projects and processes to support effective business functions. Streamline processes to reduce errors, boost accuracy and achieve organizational goals. Excel within detail-oriented, deadline-driven environments. Seeking to align with a company that will allow for use of skills while enhancing company reputation. Eager to return to the workforce in a role that will allow for career growth and advancement.
Core Competencies
Administrative Support | Expense Tracking | Budgeting & Administration | Strategic Planning
Time Management | Organization | Executive Calendar Management | Analytical Thinking
Problem Solving | Stakeholder Relations | Interpersonal Communication | Service Delivery Presentations | Microsoft Office | Database Software
Professional Background
SAUDI ARABIA EMBASSY
Executive Assistance (1996 2010)
Managed daily office operations and equipment maintenance with strong attention to detail
Oversaw functions within the receptionist area; greeted visitors and responded to telephone and in-person informational requests
Carefully maintained the front desk and reception areas in a clean, organized manner
Managed the daily calendar for the company's Senior Director
Also made travel arrangements for executives and other levels of staff
Developed and dispensed meeting agendas, supplied advance materials and drove follow-up for all meetings and team conferences
Designed electronic file systems and worked diligently to update both electronic and paper files; also organized all files, developed spreadsheets, faxed reports and scanned documents
Planned meetings and prepared conference rooms
Regularly updated the department s organizational chart as changes occurred
Distributed incoming mail to recipients throughout the office
Made copies, sent faxes and handled all correspondence as requested; received and dispensed faxes and mail in a timely manner
Took a work sabbatical to raise family after working in this capacity
KOUT FOOD KUWAIT
Staff Assistant (2011 2014)
Aided the unit s administrative personnel in fulfilling daily position-based requirements
Prepared items such as letters, memos, and documents for staff review and signature also developed meeting mail-outs for committees or task forces
Engaged in copying, compiling meeting packets, and mailing items within scheduled timeframes
Staff Assistant (Continued)
Contacted unit task force members and/or committees to coordinate scheduling meetings and conference calls
Arranged the task force and/or committee meetings within the unit
o Independently researched and identified a hotel/meeting location
o Determined the appropriate meeting and sleeping needs for all travelers
o Tenaciously negotiated contract terms with hotels, prepared meeting notices, as well as tended to meeting needs in conjunction with selected hotel
o Ensured accuracy of hotel billing and assisting both Council and Taskforce members with travel arrangements e.g. sleeping room reservations and special needs arrangement
o Also organized travel for programmatic and administrative unit staff
o Recorded, prepared and dispensed meeting minutes for the unit s task forces and/or committees
Offered comprehensive logistical support in leading events and projects for the unit s programmatic and administrative teams
Traveled to Taskforce and Council Meetings, as well as other events in need of logistical support
Led research as requested, e.g. locating websites, articles, and data to help unearth useful content
Coordinated telephone coverage and assisted staff of the Council as needed
Education & Credentials
Diploma, Business Administration, American University of Kuwait
Included a course in Human Resources Management
Bachelor of Arts, Ancient Egyptian History, Cairo University
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