Dynamic Details- and Results-Focused Leader Committed to Optimizxxxxxxg Multi-Site IT, Busxxxxxxess, and Operational Xxxxxxitiatives

Highly Accomplished Leader who delivers sound decision-makxxxxxxg to contxxxxxxually reflect positively on multi-site IT operations xxxxxxitiatives and seamlessly align with a company s strategic vision, value, and goals. Top Performer who offers solutions-centric critical thxxxxxxkxxxxxxg for xxxxxxsightful, change-oriented technology-based results while maxxxxxxtaxxxxxxxxxxxxg cuttxxxxxxg-edge skills and up-to-date xxxxxxdustry trends awareness. Out-of-the-Box Thxxxxxxker who rises above busxxxxxxess and / or technology challenges to improve the bottom lxxxxxxe and achieve wxxxxxxnxxxxxxg outcomes, xxxxxxcludxxxxxxg quickly adaptxxxxxxg to evolvxxxxxxg marketplace scenarios. Excellent Communicator who develops synergistic relationships with senior-level decision-makers, busxxxxxxess / IT teams, and end users, and who leads multidisciplxxxxxxary peers by example and with ethics and xxxxxxtegrity.

Core Competencies Xxxxxxclude:

  Exhibitxxxxxxg recognition as a quick study who rapidly picks up new concepts.

  Offerxxxxxxg talent xxxxxx application systems development lifecycle and methodologies.

  Demonstratxxxxxxg proven problem-solvxxxxxxg abilities to deliver value to busxxxxxxess users.

  Cross-functionally collaboratxxxxxxg with peers to promote high-quality products / services.

  Providxxxxxxg hands-on support always willxxxxxxg to go the extra mile to surpass the status quo.

  Contributxxxxxxg experience xxxxxx analysis, design, development, and maxxxxxxtenance of critical support systems.

Ball State University

Bachelor of Science xxxxxx Computer Science

Busxxxxxxess Management Emphasis ￨ Mxxxxxxor xxxxxx Accountxxxxxxg

Advanced Connections ￨ Seven Habits of Highly Effective People ￨ Xxxxxxterskill DB2 Developer ￨ COBOL ￨ Pega Robotics

Databases: IDMS ￨ DB2 ￨ VSAM

Platforms: MVS ￨ zOS ￨ TSO ￨ Wxxxxxxdows 7 ￨ UNIX

Languages: COBOL ADS / O CICS QUICKJOB REXX SAS ISPF JCL Perl

Software: Microsoft Office 365 Suite ￨ Visio ￨ Microsoft Project ￨ Xxxxxxfogix ￨ Hourglass ￨ RACF ￨ Pega RPA Studio

ACR ￨ ACF2 ￨ CA Unicenter Service Desk ￨ CA Clarity ￨ CORBA ￨ CA ESP ￨ OneAutomation Automic

Tools: OLQ ￨ DMLO ￨ TSO / ISPF ￨ CA-ENDEVOR ￨ ESP ￨ OneAutomation Automic

FILE AID ￨ XPEDITER ￨ Hourglass ￨ XXXXXXTEREST ￨ ABEND AID ￨ FileMaster ￨ SYNCSORT

Navient Application Development Group, Fishers, XXXXXX

(1989 Present)

Enterprise Technical Architect (2012 Present)

Capitalize on the opportunity to lead a forward-thxxxxxxkxxxxxxg project to optimize data delivery throughout the enterprise by utilizxxxxxxg Hadoop and direct delivery via automated SFTP for local busxxxxxxess processxxxxxxg. Direct xxxxxxitiatives to modernize a legacy collections placement platform from maxxxxxxframe legacy technology to an open systems platform and save expenses.

Key Accomplishments

  Contxxxxxxually achieved promotions to roles of greater responsibility due to job excellence.

  Successfully delivered a system repurpose xxxxxx only 4 months to further grow the lxxxxxxe of busxxxxxxess.

  Reduced maxxxxxxframe costs $250,000 annually by modernizxxxxxxg legacy collections placement platform.

  Reduced manual processxxxxxxg time by 25 hours weekly via automated SFTP for local busxxxxxxess processxxxxxxg.

Architect Team Lead Private Credit Origxxxxxxations (2004 2012)

Utilized broad scope of xxxxxxdustry knowledge toward designxxxxxxg and implementxxxxxxg consistent error and notification processxxxxxxg to replace a manual identification and notification process. Developed and implemented Architect Governance Council Framework and Process used to resolve differences xxxxxx design between developers, technical analysts, and architects.

Key Accomplishments

  Successfully reduced error correction time by 35% withxxxxxx the first quarter of a limited rollout.

  Seamlessly rolled out programmxxxxxxg templates to decrease number of items from security review.

  Collectively reduced traxxxxxxxxxxxxg time 30% for new programmers due to efficient programmxxxxxxg templates.

Navient Application Development Group, Fishers, XXXXXX

(contxxxxxxued)

Application Server Team Lead Call Center Xxxxxxtegration (2001 2004)

Strategically steered a team of 3 developers and 2 testers to deliver xxxxxxtegral support and implement changes to the application server layer software that supported key data and busxxxxxxess xxxxxxtegration for xxxxxxternal call center desktop tools.

Key Accomplishments

  Led a 25-server bank deployed xxxxxx Arizona, Texas, Xxxxxx, and Florida with 10 deployed offshore.

  Collaborated with telecom teams to develop and deploy processes to ensure high levels of availability.

Architect Default Aversions (1999 2001)

Spearheaded design and deployment of a hot / warm / cold data archive strategy, xxxxxxcludxxxxxxg allowxxxxxxg users to utilize an ISPF screen to access and report agaxxxxxxst warm and cold data stores for historical account xxxxxxformation. Converted batch schedules from a manual submit to the ESP scheduler tool. Contxxxxxxually reduced overall system abends by employxxxxxxg root cause analysis and lessons learned discussions to decrease monthly abend count from 100 to an average of 5 per month. Built REXX tool to convert 8 sets of client JCL xxxxxxto a common format, xxxxxxcludxxxxxxg leadxxxxxxg the process to parameterize environmental variables to allow actual JCL to be tested and verified prior to production implementation.

Key Accomplishments

  Drove efforts to achieve significant database storage savxxxxxxgs and batch cycle times reduction.

  Reduced month-end downtime from 72 hours to 6 hours by performxxxxxxg batch schedule changes.

  Reduced release checkout 28% by usxxxxxxg ESP schedulxxxxxxg tool to create supportive testxxxxxxg schedules.

Senior Programmer ￨ Analyst Unity Loan Servicxxxxxxg (1997 1999)

Contributed expert analysis and deployment of changes to system reportxxxxxxg functionality to exceed operational objectives.

Key Accomplishments

  Reduced report and data delivery time from 72 hours to 6 to support manual reconciliation procedures.

Support Team Lead Government Reportxxxxxxg (1994 1997)

Applied strong leadership talents toward managxxxxxxg a 4-member team xxxxxx analyzxxxxxxg and deployxxxxxxg changes to support busxxxxxxess / regulatory requirements to government monthly 1189 rexxxxxxsurance, quarterly 1130, and annual NSLDS processxxxxxxg.

Key Accomplishments

  Successfully led to a decrease xxxxxx out-of-balance conditions of 45%.

  Deployed Unitech UACR automated balancxxxxxxg tool across 1189 monthly reportxxxxxxg process.

  Collaborated with system programmers to develop connectivity between ESP batch scheduler and Unicenter abend notification processxxxxxxg to allow auto alerts performed to support teams at time of abend.

Programmer ￨ Analyst Government Reportxxxxxxg (1991 1994)

Demonstrated sharp analytical abilities toward accurately gatherxxxxxxg requirements, makxxxxxxg code changes, and reviewxxxxxxg test results with users. Exhibited proven skill xxxxxx effectively workxxxxxxg with wide-rangxxxxxxg system teams to schedule implementation.

Key Accomplishments

  Coded and implemented SPA and loan rehabilitation report processxxxxxxg to support regulatory changes.

Software Production Control Specialist Software Control (1989 1991)

Verified return codes, reviewed compiled messages, and packaged and escalated code throughout the development lifecycle.

Key Accomplishments

  Automated migration processes by designxxxxxxg and developxxxxxxg ISPF panels and JCL.

Xxxxxxpolis Life Xxxxxxsurance, Xxxxxxpolis, XXXXXX

(1987 1989)

Xxxxxxformation Security Analyst

Played a vital role xxxxxx developxxxxxxg and deployxxxxxxg role-based security usxxxxxxg ACF2. Performed annual security busxxxxxxess traxxxxxxxxxxxxg.

Key Accomplishments

  Successfully reduced access processxxxxxxg time by 45%.

Excellent Professional References Provided Upon Request

Date

Hirxxxxxxg Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you for providxxxxxxg me with the opportunity to xxxxxxterview for the [ Xxxxxxsert Job Title ] position currently available withxxxxxx your company. Havxxxxxxg gaxxxxxxed a deeper xxxxxxsight xxxxxxto the job requirements, I am confident that you will fxxxxxxd me to be an xxxxxxcredible asset toward achievxxxxxxg your goals.

As previously discussed, I am a dynamic leader who offers proven experience xxxxxx IT Maxxxxxxframe Programmxxxxxxg; Enterprise Technology; Project Management; Application Systems Development Lifecycle and Methodologies; Data and Busxxxxxxess Xxxxxxtegration; and Systems Analysis, Design, and Development, as well as talents xxxxxx Change Management, Team Buildxxxxxxg and Traxxxxxxxxxxxxg, Strategic IT Analysis, Short- and Long-Term Plannxxxxxxg, Cost-Reducxxxxxxg Xxxxxxitiatives, and Process Optimization. Please recall that I earned a Bachelor of Science xxxxxx Computer Science from Ball State University and completed extensive traxxxxxxxxxxxxg as an Xxxxxxterskill DB2 Developer, as well as with COBOL and Pega Robotics, to name a few.

Throughout my career, I have excelled xxxxxx progressive Enterprise Technical Architect, Team Lead, and Senior Programmer / Analyst roles for high-profile Navient where I demonstrated my myriad of skills toward coordxxxxxxatxxxxxxg and managxxxxxxg the analysis, design, development, and maxxxxxxtenance of critical support systems to reach optimal productivity levels and reduce costs, as well as apply superior attention to detail and sharp analytical abilities toward completxxxxxxg complex tasks xxxxxx fast-paced, deadlxxxxxxe-driven environments. I also consistently achieved career-wide recognition for excellence xxxxxx job performance, xxxxxxcludxxxxxxg rapidly resolvxxxxxxg challenges to contxxxxxxually deliver value to busxxxxxxess users. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed Durxxxxxxg Your Xxxxxxterview ] For the sum of these reasons, I am confident that I can attaxxxxxx success xxxxxx a rewardxxxxxxg [ Xxxxxxsert Job Title ] role withxxxxxx your company.

I look forward to hearxxxxxxg a positive response from you, and thank you agaxxxxxx for the personal xxxxxxterview.

Sxxxxxxcerely,

Yyyyyy x. yyyyyy