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Yyyyyy x. yyyyyy

68 Bartlett Ave. | Cranston, XXXXXX xxxxxx xxx-xxx-xxxx |


Senior Project & Program Manager

Project & Program Management (PMO) | Agile & Waterfall Methodologies | Basel | GLBA

Xxxxxxfrastructure Projects | IT Projects SDLC, PMLC | SOX | Regulatory Compliance

CCPM Change Management | PMBOK | Cross-Functional Team Leadership | Budgets

Xxxxxxterpersonal Communication | Time Management | Organization | Problem Solvxxxxxxg

Senior Management Liaison | Data Warehouse | Data Center Migrations

MS Project | MS Office Suite | Planview | Oracle Fxxxxxxancials | Unix

Focused, dxxxxxxven and self-assured IT Project Manager with a 25-year track record of demonstrated success. Skilled xxxxxx delivexxxxxxng large-scale, important busxxxxxxess migrations, relocations, xxxxxxtegration systems and software developments, xxxxxxcludxxxxxxg ACH, lendxxxxxxg, sweeps and wires to major bankxxxxxxg xxxxxxstitutions xxxxxx a timely manner withxxxxxx fiscal guidelxxxxxxes. Adept xxxxxx managxxxxxxg hundreds of members withxxxxxx offshore and xxxxxxternal teams xxxxxx completxxxxxxg multimillion-dollar xxxxxxitiatives. Big-picture strategist, leveragxxxxxxg strong attention to detail to fulfill all assignments ahead of organizational expectations. Dxxxxxxven to always deliver the utmost xxxxxx quality customer service. Xxxxxx pursuance of a challengxxxxxxg new Project Manager contract xxxxxx the fxxxxxxancial services or change management arenas; targetxxxxxxg roles that will allow for contxxxxxxued professional growth.


Professional Synopsis

Santander Bank NA | 2016 Present

Senior Project/Program Manager, Xxxxxxformation Secuxxxxxxty Program

  Hand-chosen to serve xxxxxx a Program Manager capacity for the GLBA and Xxxxxxformation Secuxxxxxxty transformation program endeavor

  Lead the development and growth of dynamic project teams; work cooperatively to defxxxxxxe project elements and ultimately commence work on a $35M effort

  Devise project and program trackxxxxxxg systems and swiftly reply to regulatory actions

  Develop and xxxxxxtroduce all program documents, budgets and plans


Citizens Bank/RBS Amexxxxxxcas | 2009 2016

Senior Project Manager/Program Manager

  Acted xxxxxx a Program Manager capacity for the Governance work stream, along with servxxxxxxg xxxxxx a Project Manager role over the course of the GLBA Assurance Project

  Skillfully outlxxxxxxed duties for and ensured completion of compliance projects; xxxxxxcluded managxxxxxxg both the Basel II Loss Data and the Compliance Operatxxxxxxg Model programs

  Oversaw all daily Project Management Office (PMO) functions xxxxxxcludxxxxxxg personnel supervision

  Gathered technical requirements for systems development, as well as crafted efficient regulatory reportxxxxxxg schedules for the CCAR Project

  Spearheaded the DataStage 8.7 upgrade for Xxxxxxsk Data Platform, which affected 3K jobs, utilities, scxxxxxxpts and xxxxxxfrastructure elements

  Worked simultaneously as the Manager for an auto secuxxxxxxtization and as the leader for a tax-exempt lendxxxxxxg development


Project Directors Xxxxxxc. | 1996 2015

Senior Project/Program Manager, Wells Fargo NA

  Worked comprehensively as the owner of Project Directors; managed vital system and software developments, implementations, acquisitions, and upgrades for clients xxxxxx bankxxxxxxg and fxxxxxxance

  Admxxxxxxistered and fueled the success for numerous multimillion-dollar projects xxxxxxcludxxxxxxg workflow creation, budget management, document coordxxxxxxation, requirements defxxxxxxition and xxxxxxsk control

  Led the efforts of a dedicated project staff to dxxxxxxve progress; provided status reports to key stakeholders to keep them xxxxxxformed as work was completed


Yyyyyy x. yyyyyy



Senior Project/Program Manager, Wells Fargo, NA, contxxxxxxued

  Led debuggxxxxxxg processes, as well as application and xxxxxxtegxxxxxxty testxxxxxxg

  Designed, implemented and maxxxxxxtaxxxxxxed successful systems

  Tenaciously negotiated and assessed vendor contracts and service-level agreements (SLAs)

  Worked over the course of a contract to complete full-scale, upgrade and relocation xxxxxxitiatives

  Contxxxxxxbuted actively to merger and conversion projects, as well as design and development efforts

  Fueled the overall launch of an xxxxxxfrastructure used by an offshore development team xxxxxx Xxxxxxdia


Royal Bank of Scotland | 2008 2009

Chicago Data Center Exit Program

  Worked joxxxxxxtly withxxxxxx a two-person Program Management team on the exit project for the Chicago Data Center that was born as a result of the RBS acquisition of ABN AMRO

  Offered analytical support across the project delivery stage and reported on all progress to the Program Director to ensure all relevant parties stayed well-xxxxxxformed

  Xxxxxxvestigated and recommended useful, cost-effective solutions to rectify the underlyxxxxxxg causes of red and amber project areas

  Defxxxxxxed and sustaxxxxxxed resolutions to notable concerns that affected delivery of the program s cxxxxxxtical path, as well as any bottlenecks that arose duxxxxxxng project progress

  Worked across the migration and implementation phases to deliver holistic PMO support

  Assimilated global Shared Services from the Chicago xxxxxxfrastructure xxxxxxto numerous xxxxxxternational locations


Treasury Services Corporation | 1994 1996

Project Manager - Fxxxxxxancial Services Software

  Managed and mentored a team of hardworkxxxxxxg, expert-level project staff

  Cooperatively oversaw parallel fxxxxxxancial analysis and systems implementation projects for a sexxxxxxes of bank locations

  Duties xxxxxxvolved treasury management, transfer pxxxxxxcxxxxxxg, performance management and the xxxxxxtroduction of budgetxxxxxxg software modules xxxxxx a client server Oracle/Unix environment


Earlier Roles


Area Coordxxxxxxator, Southern California Navigation Technologies NAVTEQ, 1992-1994

Project Manager, The Newtrend Group, 1989-1991


Education & Credentials


Certificate, Certified Change Management Professional (CCMP)

Certificate, Project Management Professional (PMP), Project Management Xxxxxxstitute (#xxxxxx2)

Master s Certificate, Applied Project Management

Advanced Master s Certification, IS/IT Project Management

Bachelor s Degree, Villanova University






Yyyyyy x. yyyyyy

68 Bartlett Ave. | Cranston, XXXXXX xxxxxx xxx-xxx-xxxx |



March 19, 2018



Hixxxxxxng Agent Name


Company Name


City/State/Zip Code



Dear [Hixxxxxxng Agent Name],


I am currently seekxxxxxxg a challengxxxxxxg career opportunity xxxxxx a (XXXXXXSERT TITLE OF TARGET POSITION) capacity and am submittxxxxxxg my resume for your review. Xxxxxx advance, thank you for your time and consideration. As demonstrated xxxxxx the accompanyxxxxxxg resume, my professional qualifications xxxxxxclude the followxxxxxxg accomplishments:


  I bxxxxxxng to any project management role years of proven staff supervision and leadership acumen. I am skilled xxxxxx workxxxxxxg under pressure to surpass employer and client expectations xxxxxx both bankxxxxxxg and fxxxxxxance-focused settxxxxxxgs.


  As a professional, I am highly accustomed to achievxxxxxxg project success as a cross-collaborative team member or an xxxxxxdependent achiever. I xxxxxxteract well with xxxxxxdividual and group stakeholders via leverage of my sound xxxxxxterpersonal communication skills.


  I possess an example-focused leadership style that is demonstrated xxxxxx the manner xxxxxx which I work with my clients and supervisees. I coach, guide and mentor others to develop plans that fit their respective needs.


  Xxxxxxdependent of my career background, I am a Certified Change Management Professional (CCMP) and a Project Management Professional (PMP) via the Project Management Xxxxxxstitute. These credentials will serve me well xxxxxx any Project Manager capacity.


  I also have a Master s Certificate xxxxxx Applied Project Management and an Advanced Master s Certification xxxxxx IS/IT Project Management, along with my Bachelor s Degree from the xxxxxxternationally-renowned Villanova University


As an employee, you will fxxxxxxd me to be a dxxxxxxven team player committed to supportxxxxxxg you xxxxxx achievxxxxxxg your objectives through supexxxxxxor performance. I am confident that I could be a valuable asset to your organization, and look forward to xxxxxxterviewxxxxxxg with you xxxxxx the near future.



Yyyyyy x. yyyyyy

Enc. Resume









Yyyyyy x. yyyyyy

68 Bartlett Ave. | Cranston, XXXXXX xxxxxx xxx-xxx-xxxx |



March 19, 2018



Contact Name

Company Name


City/State/Zip Code



Dear _____________________:


I would like to thank you for providxxxxxxg me the opportunity to xxxxxxterview with you and discuss the excitxxxxxxg (TITLE OF POSITION APPLYXXXXXXG FOR) position currently available with your company. Havxxxxxxg gaxxxxxxed a deeper xxxxxxsight xxxxxxto the job requirements and your objectives, I am confident you will fxxxxxxd me a valuable asset xxxxxx achievxxxxxxg your goals.


As discussed, my background should translate to dynamic results as a member of your team. Xxxxxx particular, I believe you will fxxxxxxd my expertise xxxxxx (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DUXXXXXXNG THE XXXXXXTERVEIW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Agaxxxxxx, thank you for the enlightenxxxxxxg xxxxxxterview. I look forward to your response and am eager to contxxxxxxbute to your success.



Yyyyyy x. yyyyyy

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