Solutions-focused team player with a Specialized Associate s Degree in Electronics and numerous industry credentials eager to offer dynamic professional experience and technical talents toward maximizing your progressive company s success in a Telecom Services Tech role.

         Details-focused professional who offers a quick-learning nature to succeed in fast-paced, deadline-driven telecommunications services environments, and can plan and prioritize tasks to meet objectives.

         Top performer who exhibits strong attention-to-detail and superior analytical proficiencies to achieve goals in alignment with a company s project / technical requirements, and can see the big picture at all times.

         Excellent communicator who seamlessly interfaces among managers, technical peers, and customers.

Telecommunications Services Service Order Interpretation Blueprint Reading Trouble Reports

Strategic Analysis / Planning Work Prioritization Safety Assurance Compliance Circuit Diagrams

Systems Troubleshooting / Repair Problem Resolution Technical Support Team Training / Mentoring

Services Technician

         Capitalize on the opportunity to support forward-thinking services operations, including reviewing and interpreting service orders, trouble reports, and circuit diagrams in alignment with all standard practices.

         Optimize efficiency by maintaining detailed records of work activities, including using computer access terminal equipment to communicate with online databases for testing, receiving, and closing assignments.

         Ensure seamless processes by analyzing trouble conditions and determining essential work to be completed while consistently following established safety procedures and satisfying manufacturers specs.

         Use test equipment to send and receive signals on gain devices; repair, adjust, clean, or replace faulty equipment; test facilities and equipment as required; and coordinate testing of lines and / or equipment.

         Change out Subscriber line Carrier channel units, use electrical instruments to locate and mark below ground facilities, use cable plats and test equipment to isolate conductor faults, place fiber optic drops, and perform mechanical and fusion spicing as required per supervisor-assigned tasks and assignments.

Form Carpenter

         Utilized broad scope of industry knowledge toward reading and interpreting detailed blueprints and plans.

         Exhibit skill in the use of hand and power tools to prepare and install concrete forms, along with working from scaffolds and ladders and assisting co-workers as necessary in alignment with safety practices.

Installation Repair Technician

         Strategically steered review and interpretation of service orders, trouble reports, and circuit diagrams while adhering to standards, analyzing challenges, and maintaining detailed records of work activities.

         Safely used equipment resources to perform diverse job duties and / or per manufacturers specifications.

         Completed all assigned work assignments, and utilized computer access terminal equipment in assignments to communicate with online databases for testing, receiving and closing key assignments.

         Repaired, adjusted, cleaned, and / or replaced faulty telephone equipment; tested facilities and equipment where trouble was reported; and coordinated testing of customer lines and equipment as required.

         Located and marked below ground facilities using wide-ranging electrical instruments.

Animation Control Technician

         Expertly performed routine maintenance on show monitoring and control systems while troubleshooting and repairing special effects and animation systems (e.g. mechanical, hydraulic, pneumatic, natural gas).

         Apply sharp analytical abilities toward repairing all Allen Bradley control and programmatic logic systems.

Repair Technician II / Technical Support Engineer / Monitoring Division

         Led targeted troubleshooting to board and / or component levels using schematics, oscilloscope, multimeter, and computer program diagnostics, including using field and factory failure data analysis summaries to develop and implement corrective actions for chronic technical problems as necessary.

         Delivered quality-oriented technical support for customers, in-house factory service technicians, and Customer Service Engineers, along with traveling to locations to perform installations and / or updates.

         Exhibited talents in comprehensively writing and maintaining test procedures as per ISO 9000 standards.

         Drove productivity by training new personnel on equipment, and providing guidance to junior technicians.

         Used specialized test equipment to accurately calibrate and repair product lines within GE Marquette.

Account Manager

         Spearheaded cost-effective ordering and maintenance of company products across two Publix, two Winn-Dixie, and one Food Lion store, including working with store managers to participate in incentive programs.

         Actively met and / or exceeded sales quotas and implemented sales strategies to drive business profitability.

First Mate / Engineer

         Contributed experience in operating a yacht in the Captain s absence, including performing routine maintenance on the company s craft and vehicles while maintaining company s Florida real estate holdings.

General Contractor

         Played a vital role in handling high-volume sales calls and writing competitive multi-project proposals.

         Cost-effectively procured materials and performed carpentry, drywall, plaster, and wallpaper operations

Additional EMS / Firefighter and U.S. Navy / Military Service Experience Provided Upon Request

Specialized Associate s Degree in Electronics (3.95 GPA) New England Institute of Technology

A+ Certification North Technical Education Center

Pole Climbing Bellsouth University

Advanced I&M Dial-Up Data Bellsouth University

DLC & DAML for Services Technicians Bellsouth University

Pots Provisioning for DISC*S & Litespan Bellsouth University

Basic Installation & Maintenance (Parts 1 & 2) Bellsouth University

PACE Certified Surface Mount Technology

Excellent Professional References Provided Upon Request