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Yyyyyy x. yyyyyy
519 Bloomfield Ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Experienced Sr. Systems Administrator with several years of experience in technical support roles along with a demonstrated background in maintaining networking systems. Experienced in identifying solutions to technical hardware and/or software issues, overseeing system deployments, and providing support to end users both remotely and on-site. Equipped with a significant ability to lead complex technical projects along with an ability to build strong rapport with end-users.
Key Competencies
Technical Support Network Administration Project Management Team Leadership Cisco Exchange
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Hardware/Software Support Network Security Server Management On-site/Remote Support Server Deployment |
Training/Development Complex Problem Solving Process Improvement Attention to Detail Technical Troubleshooting
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Professional Experience
BioReference Laboratories, Elmwood Park, NJ 2010-Present
Sr. Systems Administrator
Direct day to day technical operations within a fast-paced environment with a concentration on increasing productivity and technical efficiency
Provide specialized support to internal networks and systems, identify potential solutions to technical issues, and manage break-fix scenarios
Play a lead role in the management of technical systems throughout significant operational growth in addition to ensuring new technical systems are operating properly
Utilize superior communication and interpersonal abilities in order to maintain positive rapport with end-users, vendors, and members of executive management
Education
Computer Network and Security, Anthem Institute, Parsippany, NJ (3.8 GPA)
Technical Skills
Proficient in: TCPIP, LAN/WAN Connectivity, Microsoft Visio, Windows Servers, VMware Virtual Appliances, Remote Troubleshooting, Extreme Networks Routing/Switching, Pulse Secure SSL VPN, Palo Alto Firewalls, Aruba Wireless, F5 Load Balancers, InfoBlox DNS/DHCP Solutions, Cisco IronPort Email Security, MobileIron MDM Solutions, Blackberry Enterprise Server, Dell Servers, Android, iOS, OSX, Solarwinds Orion-NPM, APM, NTA, Microsoft Exchange Server 2007/2010, and Microsoft Exchange Shell Powershell Scripting
Knowledgeable in: Juniper Networks, Barracuda Backup Applicances, VMware vCenter/ESX, SQL Server, and Linux Builds-Ubuntu-CentOS
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