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Yyyyyy x. yyyyyy

519 Bloomfield Ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Career Profile

 

Experienced Sr. Systems Administrator with several years of experience in technical support roles along with a demonstrated background in maintaining networking systems. Experienced in identifying solutions to technical hardware and/or software issues, overseeing system deployments, and providing support to end users both remotely and on-site. Equipped with a significant ability to lead complex technical projects along with an ability to build strong rapport with end-users.

 

Key Competencies

 

       Technical Support

       Network Administration

       Project Management

       Team Leadership

       Cisco Exchange

 

 

       Hardware/Software Support

       Network Security

       Server Management

       On-site/Remote Support

       Server Deployment

 

       Training/Development

       Complex Problem Solving

       Process Improvement

       Attention to Detail

       Technical Troubleshooting

 

Professional Experience

BioReference Laboratories, Elmwood Park, NJ 2010-Present

Sr. Systems Administrator

  Direct day to day technical operations within a fast-paced environment with a concentration on increasing productivity and technical efficiency

  Provide specialized support to internal networks and systems, identify potential solutions to technical issues, and manage break-fix scenarios

  Play a lead role in the management of technical systems throughout significant operational growth in addition to ensuring new technical systems are operating properly

  Utilize superior communication and interpersonal abilities in order to maintain positive rapport with end-users, vendors, and members of executive management

 

Education

 

Computer Network and Security, Anthem Institute, Parsippany, NJ (3.8 GPA)

 

Technical Skills

 

Proficient in: TCPIP, LAN/WAN Connectivity, Microsoft Visio, Windows Servers, VMware Virtual Appliances, Remote Troubleshooting, Extreme Networks Routing/Switching, Pulse Secure SSL VPN, Palo Alto Firewalls, Aruba Wireless, F5 Load Balancers, InfoBlox DNS/DHCP Solutions, Cisco IronPort Email Security, MobileIron MDM Solutions, Blackberry Enterprise Server, Dell Servers, Android, iOS, OSX, Solarwinds Orion-NPM, APM, NTA, Microsoft Exchange Server 2007/2010, and Microsoft Exchange Shell Powershell Scripting

 

Knowledgeable in: Juniper Networks, Barracuda Backup Applicances, VMware vCenter/ESX, SQL Server, and Linux Builds-Ubuntu-CentOS

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