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Yyyyyy x. yyyyyy

Ponte Vedra, FL 32081 (xxx-xxx-xxxx abc@xyz.com

 

 

Qualifications for Senior Premium Auditor

Solutions-Driven Leader Committed to Optimizing Brand Image, Protecting Assets & Building Customer Relations

 

Highly Accomplished Auditing Specialist who makes sound decisions to reflect positively on customer policies in alignment with a company s vision, value, and goals, including building trust between customers, partners, and corporate staff to maximize policy retention, profits, and firm revenue. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results while expertly auditing Fortune 500 firms, domestic and international companies, auto groups, non-profits, and high-profile clients, including McDonald s; Anheuser-Busch; Shell; Foster Farms; Trinity Building Material; Holler Automotive Group; Daytona Auto Mall; Potamkin Auto Group; Allied; Mayflower; 3PL; International Baler; YMCA; Boy Scouts of America; Boys & Girls Clubs; American Cancer Society; World Football League; Miami Herald; and Ports of Everglades, Tampa, and Miami, among others. Excellent Communicator who develops synergistic relationships with senior-level executives, business teams, carriers, and policyholders, and who leads peers by example and with ethics and integrity to affect positive change.

 

Professional Synopsis

 

ISG, Ponte Vedra Beach, FL 2010 Present

 

Senior Premium Auditor

Capitalize on the opportunity to lead forward-thinking premium auditing services by meeting with policyholders regarding all lines of auditable insurance policies, including Workers Compensation, General Liability, Liquor Liability, Umbrella, and Commercial Automobile. Demonstrate solid communication and interpersonal relations talents toward interviewing policyholders regarding type of work performed to ensure correct policy classification.

 

  Expertly handle large-scale multi-territorial and multi-line accounts.

  Uphold a delinquency of less than 3% and complete final reports in only 45 days.

  Received numerous commendations from executives and reviewers for above and beyond performance, great feedback, quality reviews, and excellence in audit results; available upon request.

 

Audit Professionals, Ponte Vedra Beach, FL 2002 2010

 

Premium Audit Department Manager Co-Owner

Strategically steered new business development initiatives while reviewing staff auditor s production to consistently deliver a superior product to customers and large-scale P&C carriers with Zenith Insurance Company as the largest account. Provided stellar audits to outshine the competition, including meticulously reviewing audits and inspections for clients prior to submission to eliminate second reviews and possibility of re-audits.

 

  Achieved zero test audits marked against audit professionals.

  Developed a large flexible staff adhering to company procedures.

  Profitably obtained four new carriers within a six-month timeframe.

 

Zenith Insurance Company, West Palm Beach, FL 2000 2002

 

Senior Premium Auditor

Utilized broad scope of industry knowledge toward driving tri-county customer service premium audit functions for Workers Compensation coverage, including contributing proven bilingual talents to communicate with clients in Spanish and English languages within a South Florida market. Built relationships with customers, producers, and staff, and handled all critical accounts in litigation for out-of-court settlements.

 

  Personally achieved zero test audit difference.

  Generated continued service requests by repeat customers.

  Supported customers in efficiently setting up and maintaining accounts.

 

 

Yyyyyy x. yyyyyy (xxx-xxx-xxxx Page Two

 

Reliance Insurance Company, West Palm Beach, FL 1998 2000

 

Senior Premium Auditor

Delivered solutions-centric customer consultative services while auditing and servicing accounts and researching new business opportunities to grow profits and revenue. Fulfilled center s need for a financial statement expert.

 

  Successfully completed 29% more work than company-specific requirements.

  Generated a retention ratio of 76% of accounts by conducting financial statement analysis.

 

Crum & Forster, Ft. Lauderdale, FL 1992 1998

 

Senior Premium Auditor

Expertly managed premium audits on all lines of auditable policies, including collaborating with Marketing Department teams on visits to producer s offices to complete comprehensive business plans and open key lines of communication between companywide departments and customer base prior to division sale.

 

  Provided accurately earned premiums on 100% of work completed.

  Continually upheld highest production level and lowest delinquency levels.

  Built rapport with Audit and Underwriting Departments, customers, and producers.

  Recognized for achieving zero test audit differences and rectified delinquency issue from 21% to 3%.

 

S.C.I. & Company, Cerritos, CA 1991 1992

 

Assistant Vice President Audit Operations

Led targeted decision-making among results-generating Southern California operations, including profitably obtaining new business; recruiting, training, mentoring, and managing new employees; reviewing work products; and conducting performance evaluations. Actively liaised among California Insurance Rating Bureau to meet goals.

 

  Increased business contracts 245% and reduced error ratio in completed work by 72%.

  Established and opened three new territories with 29 employees to promote superior service.

 

The Ohio Casualty Insurance Group, Anaheim, CA St. Petersburg, FL 1985 1991

 

Audit Supervisor

Played a vital role in managing California s 42-employee Audit Department with auditing, billing, and collections of all lines of insurance policies. Prioritized assignments among staff and outside audit / inspection firms. Collaborated with MIS Department to develop an auditing-specific computer program, and trained field audit personnel in operations. Kept firm from losing the right to continue writing Workers Compensation insurance.

 

  Developed a new SW Florida-based territory until division was sold.

  Increased staff productivity on production from 13 audits weekly to 19.

  Reduced re-audits by 60% via investigations and resolutions to challenges.

  Eliminated average cost of $30,000 paid monthly to independent auditing firms.

  Improved delinquency average from 21% to 9% for outstanding auditable policies.

  Successfully remained error-free on all test audits and reduced unproductive policies by 74%.

 

Education & Professional Development

 

Bachelor of Science in Accounting (Honors Graduate Alpha Chi) Nova Southeastern University

 

APA 91 APA 92 Designations (American Institute of CPCU)

World Class Selling Sales Strategy Spin Selling Strategy (Huthwaite, Inc.)

Certified in Auditing New C.G.L. Manual & Updates (Premium Audit Advisory Service)

Certified in Auditing Workers Compensation Policies (Insurance Education Association)

Life, Health & Variable Annuities 2-15 License 2-20 License (In Process) Tallahassee Community College

 

Member, Auditor s Association

 

Yyyyyy x. yyyyyy

Ponte Vedra, FL 32081 (xxx-xxx-xxxx abc@xyz.com

 

 

Date

 

Hiring Agent Name

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

 

To acquaint you with my background, I can offer proven talents in Premium Auditing Services, Policyholder Relationship Management, Multi-Territorial / Multi-Line Account Management, New Business Development, Process Optimization, and Bilingual Communications. I am also experienced in all facets of Team Building, Training / Development, Customer Service, Audit Reviews, and Regulatory Compliance, among other areas, and consistently achieve winning outcomes due to my superior skills in critical thinking, work prioritization, conflict resolution, time management, and attention-to-detail.

 

Currently, as a Senior Premium Auditor with ISG, I expertly lead forward-thinking premium auditing services by proactively meeting with policyholders regarding all lines of auditable insurance policies, including Workers Compensation, General Liability, Liquor Liability, Umbrella, and Commercial Automobile. Within this role, I successfully interview policyholders regarding the type of work performed to ensure correct policy classification.

 

A sample of my achievements include:

 

  Expertly handling large-scale multi-territorial and multi-line accounts.

  Upholding a delinquency of less than 3% and completing final reports in only 45 days.

  Receiving numerous commendations from executives and reviewers for above and beyond performance, great feedback, quality reviews, and excellence in audit results; available upon request.

 

To complement this experience, please note that I earned a Bachelor of Science in Accounting from Nova Southeastern University. I attained APA 91 and 92 designations and certifications in auditing new C.G.L. manual and updates and workers compensation policies; hold Life, Health & Variable Annuities 2-15 license; and am in the process of attaining my 2-20 license. I also completed training in World Class Selling, Sales Strategy, and Spin Selling Strategy with Huthwaite, Inc.

 

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

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