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4671 Cecile Road │ Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Seeking Account Management / Client Relationship Management Role
Details-Focused Team Player Committed to Ethics and Integrity While Exceeding Business Goals
Highly Accomplished Account Executive who offers proven experience in building and sustaining growth-generating client relationships within highly competitive markets. Top Performer who makes sound decisions to align with an employer s vision, value, and goals. Ambitious Self-Starter who rises above challenges to achieve winning outcomes, including quickly adapting to evolving scenarios, as well as resolving in-depth issues and turning around problem accounts. Excellent Communicator who develops synergistic relationships among clients, teams, and decision-makers, and who leads professional peers by example and with integrity while surpassing expectations in autonomous and collaborative environments.
Career Highlights Include:
Consistently meeting or exceeding metrics as a Business Account Executive for Fonality.
Achieving #1 rank within 60 days of hire as Business Account Executive for PropertyWare.
Generating 343% of wireline and 125% of wireless quotas as AT&T Account Manager, and coaching teams to become the most profitable small business wireless store in North Xxxxxx.
Continually achieving recognition for job performance excellence, including attaining personal feature in two AT&T newsletters, Spotlighting Success and Best in the Business.
Creating an innovative Excel model for Genesys Conferencing that accurately analyzed clients account receivables and forecasted monthly revenue and minute usage to present to managers.
Professional Experience
Sales Consultant Grand Homes, Addison, XXXXXX 2016 Present
Capitalize on the opportunity to lead sales and contract negotiations while communicating the value proposition of owning a Grand Home. Evaluate customer needs to select optimal plans and present best home sites. Demonstrate experience in objectively reviewing tax benefits and individual loan options.
Business Account Executive PropertyWare (RealPage), Richardson, XXXXXX 2016
Strategically steered completion of 40 cold calls daily within a highly challenging environment, including capturing accurate and legible documentation on all call activity in Salesforce to meet or exceed key objectives.
Business Account Executive Fonality, Xxxxxx, XXXXXX 2014 2016
Utilized broad scope of industry knowledge toward building and maintaining lucrative and strategic referral partner relationships while identifying and voicing customer needs by understanding their business options. Led online consultative demonstrations of the software, and exhibited proven skill in presenting to large groups.
Account Manager AT&T, Dallas, XXXXXX 2010 2012
Maximized bottom-line performance via sales of a portfolio of AT&T services, including coaching and mentoring retail store representatives to continually uncover new business opportunities to drive success.
Account Executive Time Warner Business Class, Dallas, XXXXXX 2009 2010
Delivered quality-focused customer service by ensuring product delivery dates and resolving client escalations with minimal management assistance. Prepared and presented cost analysis of customer products.
National Account Manager Genesys Conferencing, Chicago, IL 2000 2009
Played a vital role in managing results-generating business relationships as the single point-of-contact for key accounts, including Allstate, Combined Insurance, ABB, Inc., and Honeywell Security generating $2 million in monthly recurring revenue. Presented the online web interface to 5 prospective clients daily.
Education & Professional Development
Bachelor of Business Administration (Marketing Emphasis │ 3.67 GPA) University of Iowa
Professional Training Effective Presentation Skills │ Essential Selling Skills for Sales Professionals
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