Knowledgeable Consultant seeking to apply comprehensive skill sets, history of successful business efforts and years of experience to a rewarding new position

  Skilled in inside & outside sales, staff leadership, relationship building, lead generation, organizational collaboration, account management, problem resolution and negotiation.

  Expert in preparing estimates, quotes, invoices, adjustments, purchase orders, contracts and reports.

  Proficient in analysis, design, market assessment and tracking of industry trends.

  Knowledgeable in Oracle, SAP and Syteline software applications.

  Highly accomplished in interpersonal communication and assessment of detailed criteria.

  Ensure provision of superior client service to generate strong repeat business.

  Adept in collaborating with diverse international clientele to successfully attain program targets.

  Winner of multiple awards and recognition for exceptional sales performance.

Franchise Consultant, Decorating Den Interiors, Houston, TX 2017 - Present

       Skillfully collaborate with clientele to develop interior design and renovation concepts into functional realities.

       Continually seek out & secure new business relationships and provide superior customer service.

       Knowledgeable evaluate client requirements & parameters to determine appropriate courses of action.

       Effectively coordinate with vendors to acquire specialist materials, furniture, flooring and other items.

Inside Sales Representative, James Walker Oil & Gas, Oak Ridge North, TX 2013 - 2016

       Successfully achieved 30% overall sales increase and added at least two new accounts each month.

       Expertly acquired & nurtured mutually-beneficial relationships with clientele and provided superior service.

       Authored detailed quotes, established part numbers, entered purchase order data and validated information.

       Efficiently collaborated with Manufacturing Department, as well as other company divisions.

       Accurately entered purchase, client, product, delivery & other information into Oracle and Syteline systems.

Team Leader & Customer Service Representative, Parker Hannifin Corporation, Houston, TX 2012 - 2013

       Proficiently ensured customer satisfaction at all times and skillfully oversaw large pipeline of accounts.

       Knowledgeably collaborated with Outside Sales Specialists in driving performance of each account.

       Successfully boosted client satisfaction index by 15% within two months of beginning in this role.

Senior Inside Sales Specialist, Greene, Tweed & Company, Houston, TX 1999 - 2011

       Winner of Sales Associate of the Year and Top Performer recognition, both in 2008 and 2010.

       Successfully secured new $5MM account, won Preferred Supplier status and boosted profit & business margins.

       Established mutually-beneficial working relationships with new accounts and collaborated to resolve problems.

       Prepared detailed quotes, entered orders into systems and ensured accuracy & completeness of data.

       Knowledgeably instructed new Sales Representatives in policies, practices, software and customer relations.

Strayer University

Associate of Arts