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Strategic Planning ~ Financial Administration ~ Market Expansion

Operations ~ Demand Planning ~ Process Improvements ~ Cost Savings

         Demonstrated strengths in operations, corporate strategy, long-term planning, quality assurance, risk management, labor management, community relations, scheduling, collaboration, strategic finance, marketing positioning, and regulatory compliance.

         Able to precisely assess and determine organizational needs, and define goals for rapid attainment.

         Excel in analyzing existing practices and orchestrating process improvements to elevate patient care and satisfaction while reducing expenses.

         Possess razor-sharp analytical skills; adept at creating compelling business cases and pro formas to justify strategic business decisions and directions.

         Apply considerable business savvy to uncover challenges or gaps in service, drive corrective action, and bolster profitability.

         Proven strengths in fostering productive relationships with stakeholders to accomplish organizational goals.

Saint Thomas Health, 2014 Present

Executive Director, Strategy & Planning

         Spearhead strategic planning for health system comprising nine hospitals including market research, demand forecasting, competitive positioning, joint ventures, program development, and project management.

         Govern Certificate of Need (CON) program to elevate hospitals strategic position and acquire $200M+ in approved projects.

         Author compelling and comprehensive business plans and pro formas to receive $220M+ in funding for major capital projects.

         Formulate and administer physician manpower plan which features adding 80+ new primary care physicians over next two years.

         Project-manage $75M Saint Thomas Health Ambulatory Strategy to expand convenient and accessible healthcare, and ministry s outpatient presence.

         Devise business plan to acquire four hospitals to expand health system s reach, footprint, and presence of faith-based healthcare across Middle Tennessee.

         Extensively support M&A activities by leading business valuations, financial analyses, and transaction recommendations.

         Proactively restructured department s strategic information sources to save at least $500K per year.

         Collaboratively orchestrate high-impact plans, proposals, practices, and projects as Co-Chair of Strategic Planning Committee.

St. Thomas Midtown Hospital & St. Thomas West Hospital, 2013 2014

Director, Strategic Operations

         Championed all facets of operations management spanning budget administration, finance, cost control, labor optimization, and project leadership for 683-bed and 483-bed facilities.

         Concurrently directed strategic operations of Seton Inn & Lodge (division of St. Thomas Health) producing $500K+ in net operating income and Nashville Eye Center (ophthalmology center) representing $300K in net operating income.

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         Conducted monthly department operating reviews to maximize attainment of financial performance targets and considerably minimize expenses.

         Accomplished 1.5% favorable variance to budget in salaries, wages, and benefits as a percent of revenue through practical and resourceful pay practice changes.

         Launched new leader orientation program and personally delivered instruction to new managers in financial administration functional areas such as budgeting and expense control.

         Played an integral role in massive organizational restructure which lowered paid hours per equivalent patient day by 12.9%

Baptist Hospital, 2012 2013

Strategic & Financial Planning Analyst

         Held crucial accountability for optimizing expense control, labor management, budget compliance, strategic finance, and short-/long-term planning for 683-licenced bed facility.

         Participated in business case development and implementation of specialized nursing unit focused on expediting care for observation-status patients, and subsequently led unit to lessen average length of stay from 27.8 hours to 22.9 hours.

         Methodically contrived actionable length-of-stay reports for nurse managers & hospitalists with real-time data which was leveraged to shorten length of stay from 4.7 days to 4.5 days.

         Directly influenced decision to close medical/surgical nursing floor due to excess capacity, generating substantial labor savings by eliminating 20 FTEs.

         Lobbied for and successfully acquired $1.5M in capital resources to purchase Da Vinci Robot equipment which resulted an additional 186 surgery cases per year.

Baptist Hospital, 2011 2012

Administrative Fellow

         Structured convincing business case for opening a dedicated Cardiovascular Intensive Care Unit, resulting in accelerated patient flow, greater patient outcomes, and higher levels of patient & physician satisfaction

         Compiled department budgets, calculated volume projections for surgical division, and computed multifaceted profit & loss statements for physicians to enhance financial planning, forecasting, transparency, and accuracy.

         Systematically conducted detailed surgical supply cost analysis to pinpoint clear action steps for cost reductions without negatively impacting quality of care.

Tennessee Car and Van Rental, Nashville, Tennessee, 2006 2012

Assistant Manager

         Introduced innovative software program which streamlined vehicle reservations and processing by replacing manual bookings which were often associated with errors.

         Prioritized and scheduled logistical routing of 220+ vehicles among five locations to drastically increase organization and rental availability.

         Improved cash flow by decreasing accounts receivable by 5% to less than 2% at 90 days or greater.

         Standardized maintenance of vehicles via detailed electronic scheduling system to slash company liability and heighten customer safety.

Master of Business Administration, Healthcare Management

Lipscomb University, Nashville, Tennessee, 2012

Bachelor of Business Administration, Entrepreneurship

Middle Tennessee State University, Murfreesboro, Tennessee, 2011

Graduate, Ascension Health Accelerated Development Program

Graduate, Saint Thomas Health Leadership Formation & Development Program

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DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking a challenging career opportunity as a (INSERT JOB TITLE/POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

I bring to you an MBA in Healthcare Management, seasoned experience in business and financial planning, and well-developed expertise in directing the complete breadth of strategic operations within a nine-hospital healthcare system. My constant attention to facilitating strict adherence to quality, budgetary, and regulatory criteria will certainly prove to be an immediate asset to your facility. To complement these qualifications, I offer considerable strengths in strategic planning, business development, project management and policy development, essential aptitudes in a healthcare management role.

As a proactive contributor to your organization, you will find me to be a stellar leader committed to supporting you in achieving your objectives through an exemplary blend of financial, administrative, and managerial expertise. I am confident that I could be an asset to (INSERT NAME OF ORGANIZATION), and encourage you to call or email me to discuss this mutually beneficial opportunity.

Sincerely,

Yyyyyy x. yyyyyy