Area / District Manager

Specializing in Restaurant / Food & Beverage Industry

  Performance-driven leader offering 20 years progressive experience and successful track record of delivering results:

  Promoted to Area Director of 7-store central-Florida District currently generating $18M in annual sales; 2015-present

  Spearheaded turnaround of underperforming Orange City location and within first year as General Manager to achieve Lowest Liquor and Food Costs along with Best Labor Cost and Best Overall Cost Controls Company-Wide; Applebee s

  Led Orange City location to earn Overall Store of The Year; Applebee s

  Awarded Lowest Food Cost, Lowest Liquor Cost, Lowest Labor Cost, and Best Overall Cost Controls Company-Wide within first year of assuming General Manager position; Applebee s-University of Central Florida location

  Successfully managed kitchen of multi-million dollar revenue Applebee s that additionally provided all catering and full room services for 500-room Holiday Inn resort with thousands of square feet in additional meeting/event space along with adjoining pool bar; 2012-2013

  Launched career while in high-school and quickly progressed to management by age of 19

  Food Manager Certified

  Excel in driving all facets of operations spanning human resources, business development, customer service, purchasing, and inventory control through administrative, budgeting and P&L

  Expertly recruit, hire, train, develop, and direct top-performing management and support teams

  Strategically coordinate workflow and schedule staff as well as implement policies/procedures to maximize use of resources, increase productivity/efficiency, control costs, and boost profits while ensuring delivery of world-class service

  Facilitate a motivating, collaborative teamwork environment instrumental to boosting staff performance, morale and retention

  Proactively monitor and procure food, beverage and supply inventory to maintain optimal stock levels while containing overhead expenses

  Knowledgeable in industry health, sanitation and safety regulatory standards compliance

Applebee s NRP Florida 2012-Present

Area Director; 2015-Present

  In recognition of dynamic management performance and leadership qualities, have progressed to drive operations of multi-million dollar revenue, 7-store District employing as many as 30 managers and 300 staff; includes locations in Kissimmee, Orlando, Lake Mary, Orange City, Port Orange, Ormond Beach, and Daytona

General Manager; 2013-2015

  Recruited as General Manager of University of Central Florida location and subsequently transferred to Orange City in 2014

  Rapidly delivered dynamic results across both locations, earning numerous company-wide recognitions in areas of cost controls and overall performance

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Applebee s NRP Florida continued

Kitchen Manager; 2012-2013

  Within 6 months of joining company, promoted to Kitchen Manager of Lake Buena Vista location, one of the highest volume, most complex and largest kitchens in Applebee s brand, with $5.5M in annual gross sales; one of few locations offering ala carte breakfast menu along with daily breakfast buffet

  Concurrently managed kitchen operations providing full-scope food and beverage services for 500-room Holiday Inn resort; ranged from catering for 11K sq. ft meeting space and 3.7K sq. ft. ballroom accommodating 400 guests through full breakfast, lunch, dinner, and late night room service along with Tiki Bar adjoining pool

Assistant Manager; 2012

  Launched Applebee s career collaboratively steering full-scope operations of several central Florida locations; spanned staff training, scheduling and supervision through customer service, quality assurance, inventory control, procurement, and P&L

IHOP 1996-2011

General Manager, IHOP Hoa Ung; 2007-2011

  Recruited to join individual franchisee as General Manager of IHOP location connected with Days Inn Hotel; drove full-scope operations for absentee, out-of-state owner of both restaurant and hotel located on property and concurrently assisted with hotel issues

Manager, IHOP SRP Florida; 1996-2007

  Rapidly progressed from entry-level Server while in high school to Lead Server within 6 months and subsequently promoted to salaried Manager within a year; in addition to managing Orlando Convention Center location, assisted with other locations in support of operational and staffing needs

Food Manager Certified
Real Estate License