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Yyyyyy x. yyyyyy

- 10240 Daybreak Lane, Unit 2 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Sales Finance Director (Financial Service Automotive Dealership)


Qualifixxxxxxtions Profile


    Highly self-motivated and results-driven management professional with more than with more than 26 years providing high-performance dealership sales management, account management, and business development in the automotive industry.

    Detail-oriented without losing sight of the big picture, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.

    Decisive leadership, strong people management, and exceptional interpersonal communixxxxxxtion skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.


Key Expertise


    Marketing & Sales (Trad. & Online)

    Business Development

    Chanel/Dealership Management

    B2B/B2C Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Event/Promotions Management

    Product Presentation

    Merchandise Inventory Management

Financial Management

    Full-Cycle Corporate Accounting

    Investment Portfolio Management

    Profitability Management

    Credit/Collection Management

    Fisxxxxxxl & Budget Management

    Mortgage & Loan Administration

    Risk Management

    Policies & Regulatory Compliance (i.e. GAAP, Sarbanes-Oxley, Truth in Lending, etc.,)

    Financial Management

    Wealth Management

    Xxxxxxsh Management

    Account Receivables Management

Business Administration

    Strategic Planning & Execution

    Total Quality Management

    Process/Workflow Improvement

    Negotiations & Diplomacy

    Staff Supervision & Training

    Records & Document Management

    MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing


Professional Experience


Toyota Financial Services Ÿ Xxxxxx, XXXXXX 2012 2015

Area Sales Manager

    Served as principal liaison between dealerships and branch office that increased volumes of retail/lease and wholesale contracts.

    Organized and implemented new sales promotion strategies that increased retail/lease contract volumes.

    Designed and conducted field sales presentations and training seminars for dealership owners and personnel.

    Trained dealers to promote and sell after-market products and services such as GAP, extended service agreements, and prepaid maintenance.

    Performed monthly competitive rate survey and generated monthly reports to monitor revenue/loss ratios per dealer.


Credit/Wholesale Supervisor

    Analyzed purchase quality and wholesale performance against objectives.

    Monitored and assessed performance and trained/mentored 12 direct reports to achieve peak productivity.

    Built and nurtured long-term professional relationships with dealer customers.

    Audited contract and credit analyst work to ensure compliance with company policy.

    Provided employees with quarterly MAP reviews.

    Supported HR with loxxxxxxl recruitment and placement of qualified xxxxxxndidates.

    Provided performance assessments and feedback to staff for self-improvement.

    Maintained monthly sales volume, service quality, and market share numbers for each analyst.

    Performed DSOM duties when delegated due to absence. Conducted weekly DSSO meetings.





Yyyyyy x. yyyyyy

- 10240 Daybreak Lane, Unit 2 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *



Professional Experience


Toyota Financial Services Ÿ Xxxxxx, XXXXXX (continued)

Credit Analyst

    Assessed consumer and business applixxxxxxnts creditworthiness based on acceptance criteria.

    Monitored draft reports and dealer concessions.

    Investigated and resolve dealer reserve issues. Contacted dealers daily to remedy problems with contracts. Improved dealer relationships and market share for assigned dealers.

    Improved employee morale and product knowledge with games and contest.

    Prepared dealer credit packages for new and existing dealer wholesale lines.

    Served as Brand Energizer from 2004 to 2005.

    Served as wholesale analyst reviewing all phases of the auditing process.

    Analysed consumer contracts for compliance with federal and state truth in lending laws.


Ford Motor Credit Company Ÿ Minneapolis, MN

Wholesale Auditor 1989 2002

    Performed wholesale inventory audits to ensure dealership compliance with company contracts and performance metrics.

    Conducted in field training seminars for dealership personnel.

    Chosen to participate in enterprise-wide focus group discussions to develop purchasing policies and procedures.

    Reviewed retail and lease contracts for compliance with federal and state truth-in-lending laws.

    Served as Account Service Representative interacting with customers by phone or in person to arrange for acceptable payment methods and schedules.

    Generated support documentation for customer bankruptcy filings and repossessions.

    Skip-traced customers branch when unable to contact by phone or mail.




Normandale Community College | University of Phoenix | Colorado Technixxxxxxl University

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