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Program Management Product Development Vendor Management
Innovation Technical Leadership Strategic Planning Compliance
- Advanced project management experience with the ability to create project plans and budgets, devise schedules, allocate resources, and facilitate delivery within timeline, scope, and budget parameters.
Substantial experience in masterminding cross-channel digital strategies, building globally-distributed teams of 40+ personnel, and converting novel concepts into profitable mobile and web products.
Published numerous mobile apps to Internal Enterprise Stores and public app stores encompassing iTunes, Google Play, and Microsoft Windows.
Guided $2M $10M web and mobile portfolios from conception to implementation including application development, release lifecycle management and quality assurance; proficiency with cutting-edge mobile, cloud, analytics, IoT, and business intelligence solutions.
Implemented cost-effective, shared solutions on cloud platforms using Amazon Web Services (AWS) and Salesforce including data analytics, push notifications, pricing engine (quote/premium/rate), API consolidation, JSON aggregation, and integration with hundreds of legacy systems.
Well-versed in methodologies spanning Agile/Scrum, Waterfall, Kanban, and responsive web design.
Possess sharp executive-level presentation skills and unwavering confidence; able to persuasively secure buy-in and support from top-level leadership, peers, staff, and customers.
- Excel at interfacing with key stakeholders to control risks and propel forward-moving efforts.
American International Group, Charlotte, NC, 2014 to Present
Information Officer AIG Digital
Join forces with global business partners to capitalize on potential opportunities in mobile/web space.
Direct onshore and offshore teams in developing state-of-the-art products across all digital portfolios that include native/hybrid mobile apps, responsive/ optimized websites, and MDM.
Define project management infrastructure, navigate project development process through to customer acceptance, and communicate daily with architects/IT leads and project managers to ensure on-time, quality-focused, and budget-compliant project/product delivery.
Shepherd team of developers in building reusable components for targeted solutions such as biometric authentication, analytics, notifications, cloud, and API gateway.
Steer all facets of vendor management, continuous improvement, budget administration, forecasting, expense tracking, brand positioning, and marketing including close cooperation with marketing teams to promote rich UI apps for mobile devices.
Represent AIG Corporate Digital in all business meetings to ensure digital properties align with budget, architecture, branding, security, and development model.
Orchestrate regular audits to enforce regulatory compliance and adherence to security standards.
Spearhead digital publishing across global and enterprise app stores as account owner of AIG s corporate app store accounts.
Pioneered DevOps and QA automation to accelerate product release cycle from several months to weeks.
Seamlessly transitioned workplace services for AIG Corporate using Airwatch MDM, Active Directory/LDAP, and existing SharePoint services.
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Fidelity Investments, Merrimack, NH, 2001 to 2014
Principal Mobile Architect (2012 to 2014)
Steadily advanced through a series of promotions to most recently assembling teams in US, China, and India to design multimillion-dollar workplace/employee benefits solution (NetBenefits mobile app) for smartphones and tablets (iOS, Android, and Windows).
Held full accountability for Sprint planning sessions, lessons learned , demos, code reviews, quality assurance, team collaboration, and project documentation.
Resourcefully devised automated release process to build apps from code spanning several branches.
Principal Software Engineer (2005 to 2012)
Delivered highly efficient and scalable J2EE-based Fidelity Alert Center, a 150+ page web application serving more than 15 million retail customers 24/7; Alert Center was only system that earned A grade in e-Monitor report of Corporate Insight and ranked #1 app for five consecutive years.
Championed two development streams of Stock Advisor smartphone and tablet apps (Fidelity Wealth Central and MyStreetscape) which provided stock trading and account access to brokerage advisors.
Helmed development of web services that served Active Trader Pro, Watch Lists applications, and Fidelity s retail smartphone app.
Consistently adhered to demanding budgets for development of FX & domestic trading application, internal employee messaging app, and IPO & Fixed Income Notification/Alert app.
Consultant Engineer (2001 to 2005)
Leveraged exceptional technical expertise to develop Fidelity s website for mobile phones, IPO application for customers to subscribe to new stock offerings, and first phase of Fidelity Alerts, a price trigger and watch list alert application in C++, and later rewrote in Java/J2EE.
Software Pundits, Burlington, MA, 1999 to 2001
Aligned, mobilized, mentored, and directed six engineers in porting multiple applications to AIX platforms.
Mindware Pertech Inc., (client: Hills Department Store), Woburn, MA, 1997 to 1999
Designed, developed, and implemented data distribution system to process transactions from proprietary Token Ring network (OLTP) on UNIX platform and send reformatted data to NT platform.
Project Leader, Mindware, New Delhi, India
Systems Manager, Batra Hospital & Research Center, India
Master of Science, Computer Engineering, Uttar Pradesh Technical University, India
Certified PMP (Project Management Professional) No. 1408951
Jira, Appian, InVision, Microsoft Project, MS Office (Excel, PowerPoint, Word, Visio), SharePoint, Ribbit, Maven, Jenkins, IBM Rational Team Concert (RTC), Insight, SDL Tridion, Ensighten, Sahi, Native (iOS, Android, Windows, Blackberry), Hybrid (ReactNative, Cordova, IBM Mobile First), Mobile Optimization (Moovweb), AirWatch, Mobile Iron, Good, Cloud (AWS and Salesforce), MBaaS, Saas, PaaS, SOA, Webservices (SOAP & REST api), Apteligent (Crittercism), Adobe SiteCatalyst, IBM Mobile First, AWS, IBM Worklight (MobileFirst), GitHub, Linux/AIX/UNIX, VMWare, Mainframe, C, C++, Java, J2EE, JSP, Rational, Spring, Flex-Flash, Web Services, ORACLE, DB2, jQTouch, jQuery Mobile, Angular JS, Ionic, Backbone, AJAX, JSON, NodeJS, HTML5, CSS3, PhoneGap/Cordova, SQL Lite, WebKit, MQ, WebSphere, Eclipse + ADT, Tomcat, Objective-C/Swift/XCode, Android Studio, Subversion (svn), Ant, Adobe AEM, Salesforce, HP QTP, Perfecto Mobile, Shunra, Selenium, Device Anywhere
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