- 2826 93rd Court E Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my baccalaureate degree in Business Administration backed by more than 28 years providing high-performance IT applications development & implementation, project support, & data management in the academe, HR solutions, environment protection, and insurance service sectors. I have recently worked with Ceridian Benefits Services in St. Petersburg, XXXXXX as a Sr. Product Specialist before leaving last year. Prior to this, I was with Safety Kleen in Columbia, SA as a Programmer Analyst, after serving in the same capacity at Davis Garvin Agency. For more details, please take a moment to go through my resum .

In leveraging my technical and functional systems development competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through people-centric and efficiency-driven work excellence in addressing user/client IT needs. On the side, I also offer my business-aware social and communication skills that help build sustainable professional relationships with users, clients, and project team members, creating a harmonious collaborative work environment in achieving shared commitments.

I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your IT development team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

YYYYYY X. YYYYYY

Attachment: Resum

- 2826 93rd Court E Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

IT Production/Applications Support ▪ Report Developer ▪ Data Analyst

Qualifications Profile

    Self-assured and results-driven solutions provider in IT applications development & implementation, project support, & data management with more than 28 years in the academe, HR solutions, environment protection, and insurance service sectors.

    Detail-oriented, analytical and methodical with critical thinking to identify and resolve applications development and implementation issues, create technical specifications from user functional system requirements, and address change management issues covering procedural and organizational support in implementing new systems.

    Excellent people management & communication skills that drive teamwork in multi-functional IT project engagements that enable the team to achieve expected deliverables.

    Highly-organized with multitasking and prioritization skills that maximize computing and developmental resources to create effective business solutions in mission-critical functions.

Professional Experience

Ceridian Benefits Services Ÿ St. Petersburg, XXXXXX

    Provided technical and functional support and maintenance of several applications for COBRASERV and FSA, including various Production Control and Payment Processing. Systems.

    Identified and resolved technical issues with system applications, tracking program bugs, and generating updates on production issue resolution.

    Interacted with clients, identifying functional needs in systems development, and resolving issues on client data files.

    Managed databases, creating SQL queries and scripts to resolve production and system issues, and generating system reports using Crystal Reports and R&R Report writer.

    Reviewed and approved test scripts for user acceptance test plans for new or enhanced applications, creating and updating associated technical documentation and user s manuals.

    Coordinated with users departments in addressing issues and completing user requests.

    Identified and resolved issues with feeds from the UNIX system, installing needed system patches and updates to production systems.

    Participated in project teams to complete systems development and implementation as per specs, budgets, and timelines, mentoring team members to achieve expected productivity levels.

Safety Kleen, Columbia, SC

Davis Garvin Agency, Columbia, SC

University of South Carolina, Columbia, SC

Education & Credentials

    UNIVERSITY OF SOUTH CAROLINA

B.S. in Business Administration, Management Science, Marketing

Professional Training & Certifications

    Six Sigma White Belt ITIL Foundations Distinguished Toastmaster

Technical Skills

    Database Management: Oracle, SQL, Advantage Database Server, Data Mining systems

    OS: UNIX, MS Windows

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access)

    Reporting Tools: Crystal Reports and R&R Reports, & SSRS Reporting Services

    Development Method: SDLC

Professional Affiliations

    Member: Toastmasters International | Clan Macneil Association of America

Thank You Letter (Pls. remove this line before sending)

- 2826 93rd Court E Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(Name of Interviewer

Position Title of Interviewer

HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear [Mr. /Ms. Last Name],

It was with great pleasure and honor that we met and talked last _________________ [date] to interview me for the position of ________________ [job title]. I would like to thank you for the opportunity that allowed me to learn more about the position, the business and more importantly, how I can best fulfill your requirements for the job.

As we discussed ___________________ [refer to anything said that seemed important to the interviewer]. I am confident that our discussions clarified how my competencies, education and work experience are precisely what I believe can contribute to further the success of the business.

My excitement to join ________________ [organization name] has certainly gone beyond my interest prior to the interview. Should you need additional information, please do not hesitate to reach me through any of my contact points in the header. I look forward to working with you soon.

Best regards,

YYYYYY X. YYYYYY

Follow-Up Letter (Pls. remove this line prior to sending)

- 2826 93rd Court E Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

(Date)

(Name of Interviewer

Position Title of Interviewer

HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)

Dear [Mr. /Ms. Last Name],

It has been _____________ [length of time in days or weeks] since meeting with you for an interview last _________________ [date of interview]. I know you are a busy professional and I hope everything is fine with you.

May I be updated with the status of my application? I remain optimistic that my interview with you has further enriched your understanding of what you can expect from me in the position of __________________ [position title]

My excitement to join ________________ [organization name] has not diminished and has grown since our meeting. Should you need additional information based on our discussions, please do get in touch with me through any of my contact points in the header. Thank you, and I look forward to hearing from you soon.

Best regards,

YYYYYY X. YYYYYY