Yyyyyy x. yyyyyy

460 East 79^th Street, Apt 5f -New York , NY  10075 xxx-xxx-xxxx abc@xyz.com

Personal / Executive Assistant

Professional Experience

High Profile Private Family New York, NY; 2017-Present

House Manager/Personal Assistant

         Serve as hands-on, all-around gatekeeper for principal in managing broad-scope household operations, maintenance and services.

         Expertly onboard, train and direct household staff; includes strategically creating schedules and delegating responsibilities.

         Cost-effectively manage all vendor and contractor relationships; spans calendaring, accounts payable, and project management, among other functions.

         Proficiently oversee deliveries, renovation projects and general maintenance of residence.

         Collaborate in calendar planning, scheduling, travel coordination, and meeting logistics.

         Provide efficient, quality services spanning personal and grocery shopping and stock procurement to running errands and performing concierge work.

         Consistently ensure residence is in pristine, guest-readiness condition.

         Assure proper care of fine art, furnishings and wardrobe.

Murdoch Family New York, NY; 2016-2017

Personal Assistant/Estate Manager

         Effectively managed full-scope operations and services of large estate to ensure consistency of standards, procedures and services; included hiring, training and supervising household staff and creating household manuals along with managing household bill payments.

         Coordinated with local vendors and contractors to facilitate extensive construction and renovation projects; supervised projects, including ongoing liaising with architects, designers, external vendors, and contractors.

         Strategically coordinated travel arrangements including transportation, entertainment and activities.

         Expertly managed planning and execution of dinners, social gatherings and philanthropic events.

         Entrusted with managing fine art and antiques collection, from procurement, storage and maintenance/repair through selling and shipment.

         Created and maintained detailed Excel database of addresses, guest preferences and friend birthdates.

         Developed and maintained efficient household storage and organization systems.

         Concurrently assisted with additional care of family, including 3 children.

         Proficiently used MAC applications-iCal, Mac Mail, Outlook for MAC, and MS Office Suite-Word, Excel, PowerPoint, Outlook.

Saks Fifth Avenue New York, NY; 2012-2016

Executive/Personal Assistant

         Communicated effectively with a wide variety of key stakeholders, including customers, vendors and C-level executives, among others, to support retail store operations and major corporate projects.

         Worked directly with the Senior Vice President and Vice President of Sales, including managing their calendars, scheduling meetings and booking travel arrangements such as airfare and hotels.

         Demonstrated stellar time management, organizational and attention to detail skills to manage and execute a variety of projects simultaneously for multiple departments.

         Supported the marketing, human resources and operations departments with key initiatives.

         Assisted retail store marketing personnel with coordinating and planning training shows and clinics, as well as preparing monthly customer email blasts and event listings or recaps on Saks.com.

         Proactively identified and resolved customer concerns/escalated issues to ensure efficient, quality service.

Mr. and Mrs. Dzaferovic and young children New York, NY; 2006-2012

Estate Manager

         Displayed strong leadership skills while supporting daily activities for a family of four with 2 homes, both domestic and international; included traveling between residences as needed.

         Communicated effectively with children of various ages, including arranging their daily schedules.

         Trained, mentored and coached team members on best practices of housekeeping operations; created household manuals and oversaw interviewing, hiring, training and supervision of staff.

         Ensured the home and multiple luxury vehicles were well-maintained, including facilitating repairs.

         Oversaw any construction; worked with vendors, contractors, architects, and interior designers.

         Entrusted with managing fine art and antiques.

         Planned and executed special dinners and events; supported the Chef with preparing meals.

         Efficiently maintained Excel database.

Education

Bachelor of Science (BS), Marymount Manhattan College; earned 2005