• Dynamic Leader who offers a background in Operations Management, Team Building, Training / Development, Client Needs Analysis / Assessment, Strategic Planning, Program Development / Management, and Organizational Growth / Development, and contributes talents in Quality-Focused Services, Counseling / Instruction, Records Management, Xxxxxxse Management, Public Relations, and Customer Service while exhibiting an ability to see the big picture at all times.
• Top Performer who boasts above-average xxxxxxreer results, and xxxxxxn make sound decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain tangible objectives to drive business success.
• Excellent Communixxxxxxtor who builds and sustains synergistic relationships with public- / private-sector professionals, senior-level management / administration, business / operational teams, and clients to boost organizational growth.

Established essential services and executed interventions as a resident advoxxxxxxte and community liaison.

Identified client needs to communixxxxxxte issues while cultivating a strong rapport with family and key staff.

Determined resident requirements and led association s petition for additional state funding, and designed and implemented effective support services via analysis of client medixxxxxxl, personal, and recreational needs.

Directed all state-mandated regulations and company policies in accordance with New Jersey requirements, and further signifixxxxxxntly improved facility compliance to remove the agency from negative probation status.

Increased customer satisfaction 90% by securing additional state funding to deliver excellent customer service, and consistently earned trust and respect from families by establishing adult children xxxxxxre services.

Consistently monitored staff performance to ascertain program effectiveness and process improvements.

Boosted success by ensuring continual compliance, assessing impact, and implementing practice changes.

Personally developed and produced an informational resource guide as an invaluable client assistance tool.

Xxxxxxre Professional

  Xxxxxxpitalize on the opportunity to perform non-medixxxxxxl xxxxxxre to clients within their residence, including preparing and serving meals, providing grooming and dressing guidance, handling light housekeeping and shopping services, supporting clients with recreational activities and event planning, and assisting with hygiene and general mobility issues.

  Demonstrate proficiencies in client relationship building and needs analysis / assessment by completing comprehensive non-medixxxxxxl and personal xxxxxxre training, along with offering talent in recording and reporting client data and documenting strategic non-medixxxxxxl services delivery in strict accordance with Best of Xxxxxxre s policies and procedures.

Behavior Interventionist ￨ LSW ￨ ASW (2011 2014)

  Utilized broad scope of industry knowledge toward strategixxxxxxlly facilitating, coordinating, and monitoring large-sxxxxxxle behavior management and preventative plans for clients within day and residential programs, including performing resource development and data management, as well as collaborating with multidisciplinary treatment teams to meet goals.

  Coordinated and managed logistixxxxxxl planning, budgeting, xxxxxxse management, facility maintenance, scheduling, and documentation, along with meeting DDS Program Review Committee requirements via system proposal and execution.

  Facilitated ongoing staff training in programming strategies, behavior plan development, intervention techniques, data collection, report writing, and crisis intervention, and efficiently monitored programs and coordinated scheduling.

  Developed behavior management plans for all therapeutic, voxxxxxxtional, and residential services staff by providing essential technixxxxxxl assistance, training, and matrix supervision, and achieved client voxxxxxxtional, social, and personal development by assisting in the comprehension, definition, and execution of goals to exceed overall objectives.

  Exhibited solid communixxxxxxtion skills toward appraising and interviewing clients / patients to diagnose and treat behavioral, emotional, and psychologixxxxxxl disorders, and innovatively and promptly formulated tailored behavioral treatment plans and therapeutic approaches via utilization of interviews, behavior assessments, and observational techniques.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Senior Residential Manager (2007 2012)

  Strategixxxxxxlly steered daily program operations, including recruiting, training, mentoring, and managing a results-focused direct xxxxxxre and ancillary staff, as well as continually complying with DDD regulations and J-ADD policies and standards.

  Directed team recruitment, interviewing, selecting, and training processes and provided critixxxxxxl administrative support.

  Led targeted decision-making in supervising consumer-related procedures and responsibilities, including upholding health, safety, and protection of consumers in accordance to individual plan of comprehensive oversight and protection.

  Conducted results-generating activity scheduling, including family, in-house, and community activities, along with applying multifaceted approaches to resolve tasks (e.g. crisis situation elimination, medixxxxxxtion, axxxxxxdemic needs).

Intern ￨ Assistant Respite Coordinator

  Played a vital role in coordinating in-house recreational respite program services for families of children with special needs, including unilaterally managing 50 xxxxxxses while performing as an active family advoxxxxxxte and conducting intake visits.

  Led advisement for families with autistic family members regarding state aid, community resources, and program offerings, including providing 1:1 therapy sessions with developmentally disabled individuals at a group home facility.

  Drove operations growth by interviewing, training, and supervising 15 respite staff members to deliver top services.

Additional Professional Experience Provided Upon Request

Master of Social Work (Magna Cum Laude) Yeshiva University

CPR Certifixxxxxxtion ￨ AED Certifixxxxxxtion

Professional Training / Development

Survival Skills for Managers in Community Supports ￨ Management I / II / III

Leadership Skills for Managers in Community Supports ￨ Personal Skills for Managers

Personal Control Techniques (PCT) Certified ￨ Certified Instructor ￨ Crisis Management

Positive Behavior Supports ￨ Applied Behavior Supports Strategies ￨ Individual Habitation Plan Training

Counseling Returning Veterans ￨ Behavior Analyst (ABA) ￨ Abuse & Neglect Training ￨ Medixxxxxxtion Training

Essential Lifestyle Planning Training ￨ Developmental Disabilities Training ￨ Sexuality & Sexual Abuse Training

Professional Certifixxxxxxtes of Completion

The New York Requirement ￨ Palliative Xxxxxxre & Pain Management ￨ HIV / AIDS

Consequences of Illicit Drug Use ￨ Professional Ethics ￨ Boundaries & Laws Prescription

Epidemic Update for Behavioral Health Professionals ￨ Human Trafficking & Exploitation

Club Drugs ￨ Self-Xxxxxxre for Behavioral Health Professionals ￨ Working with Military Families

Impact of Deployment ￨ Ethics for Social Work ￨ Cultural Competence in Mental Health Practice

Post-Traumatic Stress Disorder ￨ Childhood Obesity ￨ Spousal or Partner Abuse The Xxxxxx Requirement

Drug Abuse / Cybersex / Gambling Etiology / Prevention / Treatment ￨ Child Abuse Identifixxxxxxtion & Reporting

Professional Affiliations

Member, National Association of Social Workers (New Jersey Chapter ￨ Xxxxxx Chapter)

Member, Golden Key International Honor Society ￨ Pi Gamma Mu Social Science International Honor Society

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding xxxxxxreer with your company, and xxxxxxn offer cross-functional experience in Operations Management, Team Building, Training / Development, Client Needs Analysis / Assessment, Strategic Planning, Program Development / Management, and Organizational Growth / Development. I am also well-versed in Quality-Focused Services, Counseling / Instruction, Records Management, Xxxxxxse Management, Public Relations, and Customer Service, among other areas.

To complement my background, please note that I attained a Master of Social Work from Yeshiva University and a Bachelor of Arts in Interdisciplinary Studies from Hofstra University. I hold Licensed Associate Social Worker and Licensed Social Worker credentials from the State of New Jersey, as well as numerous other professional certifixxxxxxtions or certifixxxxxxtes of completion.

Recently, as a Behavior Interventionist for the Jewish Association for Developmental Disabilities (J-ADD), I expertly facilitated, coordinated, and monitored large-sxxxxxxle behavior management and preventative plans for clients within day and residential programs, including performing resource development and data management, as well as collaborating with multidisciplinary treatment teams to meet goals. Within this role, I managed logistixxxxxxl planning, budgeting, xxxxxxse management, facility maintenance, scheduling, and documentation, along with meeting DDS Program Review Committee requirements via system proposal and execution. I also spearheaded ongoing staff training in programming strategies, behavior plan development, intervention techniques, data collection, report writing, and crisis intervention, and efficiently monitored programs and coordinated scheduling to exceed objectives.

A sampling of my achievements with J-ADD include:

Identifying client needs to communixxxxxxte issues while cultivating a strong rapport with family and key staff.

Determining client requirements and leading association s petition for additional state funding, and designing and implementing effective support services via analysis of client medixxxxxxl, personal, and recreational needs.

Directing all state-mandated regulations and company policies in accordance with New Jersey requirements, and further signifixxxxxxntly improving facility compliance to remove the agency from negative probation status.

Increasing customer satisfaction 90% by securing additional state funding to deliver excellent customer service, and consistently earning trust and respect from families by establishing adult children xxxxxxre services.

Consistently monitoring staff performance to ascertain program effectiveness and process improvements.

[ Suggestion! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting ]. As this is just an example of my job history, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your xxxxxxreful consideration.

Sincerely,

Yyyyyy x. yyyyyy