Resume Service

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

 

Management Professional Insurance Industry

Operations Leadership ~ Team-Building & Mentoring

Commercial & Personal Lines ~ Process Improvements ~ Staff Training

 

Profile

 

         Demonstrated strengths in daily operations management, customer service, staff training, strategic planning, team-building, quality management, and competitive intelligence.

         Able to combine well-honed managerial expertise with interpersonal skills to exhibit proficiency in hiring, training, coaching, mentoring, and leadership.

         Highly skilled at connecting with people from diverse cultures and backgrounds.

         Adept at steering projects to maximize use of resources, boost productivity, control costs, and achieve performance benchmarks.

         Proactively implement procedures and controls to streamline workflow and slash expenses.

         Able to critically analyze industry climate and market trends to plan strategies and promote company products and services.

         Excel at supporting a respectful and professional atmosphere essential to heightening staff retention.

 

Professional Experience

 

Travelers Insurance, Diamond Bar, CA, 2010 2017

Unit Manager

         Directed, coached, mentored, and motivated eight Claims Associates, empowering several top-performing staff members to earn promotions.

         Spearheaded department in processing more than 2,500 property claims annually with values ranging from $5K to $500K.

         Devised, implemented, and monitored standard operating procedures to unify leadership direction and increase quality control and regulatory compliance.

         Fortified performance standards which resulted in 20% growth in KPI attainment.

         Delivered comprehensive training as learning liaison for line of business initiatives as well as organizational development strategies such as use of SharePoint and LinkedIn.

         Nurtured relationships with colleagues, business partners, customers, and agents to optimize mutual goal attainment.

 

Centex Homes, Las Vegas, NV, 2000 2010

Resource Planning Manager 2008 2010

         Analyzed, revamped, and centralized project planning and scheduling operations to significantly accelerate cycle time for production of 600 homes.

         Introduced highly efficient web-based scheduling system and provided associated software training to 40 division personnel and 90 contractors.

         Championed three tenant improvement projects, and contrived schedule templates for 12 communities in concert with purchasing, sales, and field teams.

         Elevated staff performance by introducing new metrics and emphasizing accountability.

         Administered four web-based purchasing systems, and persuasively negotiated with municipalities to recoup $200K in permit refunds.

 

Continued

 

 

Yyyyyy x. yyyyyy Page 2 of 2

 

Area Construction Manager 2004 2008

         Governed full-scope construction operations for 30+ single-family and multi-family residential projects.

         Effectively controlled $225M budget and shepherded team of 20 in meeting or exceeding goals for quality, budget compliance, productivity, and safety.

         Orchestrated division-wide training to substantially increase staff knowledge, competency, and leadership potential.

         Ensured on-time, on-budget project delivery by forging productive relationships and facilitating collaboration with 100+ contractors to achieve quality and production goals.

         Chosen and awarded as 2005 Neighborhood of the Year for accomplishing best J.D. Power customer satisfaction results.

Project Manager / Field Manager 2000 2004

         Steered all facets of construction operations for single-family residential communities with homes ranging in size from 1,200 to 3,807 square feet.

         Held critical accountability for budget, cycle time, warranty, quality, and scheduling.

         Trained, coached, and mentored superintendents and construction team members to optimize productivity, quality control & assurance, and customer service excellence; successfully raised customer service ratings to 9.2 out of 10.

         Proactively facilitated regular design meetings with engineering contractor to eliminate construction errors and verify stringent adherence to code requirements.

         Won Employee of the Quarter awards on two occasions for outstanding performance in delivering projects ahead of schedule and under budget, yielding 40 closings within one project.

         Six-time winner of Neighborhood of the Month award for exceeding corporate standards in customer service, cycle time, and budgetary control.

 

Prior background includes service with the US Marine Corps, 1995 to 1999; provided influential leadership to 12-member squad and 36-member platoon.

 

Education

 

BS, Construction Management

Everglades University, Boca Raton, FL

 

Professional Development

 

Enterprise Leadership Training, 2012, 2013, 2014

 

Nevada Contractor License, 2009

 

OSHA 30-Hour Air Quality, 2009

 

Management Development Training, 2006

 

Area Construction Manager Training, 2005

 

Water Intrusion and Control / Mold Remediation, 2005

 

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:


BBB Rating : A+


Proud Sponsors Of:
 

 


 

For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.