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YYYYYY X. YYYYYY
901
33rd Ave. North, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Objective
Personable professional seeking a challenging role as a Veterans Service Representative.
Summary of Qualifications
Work and academic history of consistently exceeding performance goals and working well with others.
More than eight years of valuable, hands-on customer service experience, communicating effectively with key stakeholders in person and over the telephone.
Stellar time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated ability to work well independently as well as part of a team.
Veteran, U.S. Army.
Work History
Bartender, Outback Saloon May 2008-Present
Build and maintain rapport with individuals from all walks of life in a fast-paced environment.
Showcase strong listening skills to record and process patron orders in a timely and efficient manner.
Educate customers about a variety of drinks available for purchase at the establishment.
Collaborate effectively with a diverse team of personnel, from servers to kitchen staff.
Maintain poise, professionalism and patience when dealing with frustrated, angry or inebriated clientele.
Use a Point of Sale system to process cash or credit card transactions.
Artilleryman/Infantryman, United States Army 2003-2008
Led a team of fellow military personnel while serving as Team Chief during multiple training events.
Managed more than 700 combat patrols and displayed stellar leadership to ensure the safety of the team.
Displayed a proven ability to use a computer system to administer awards and promotional paperwork.
Earned an Honorable Discharge for providing outstanding service for the United States.
Education and Training
Bachelor of Science (BS), Dietetics, North Dakota State University Fargo, ND; earned May 2013
Earned Dean s List honors over four semesters for consistently exceeding performance objectives.
Performed internships at local hospitals and nursing homes, including communicating effectively with patients and residents about improving their nutrition and managing various ailments.
Completed Leadership and Management Development Course Schweinfurt, Germany
Learned valuable leadership and management skills.
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