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Yyyyyy x. yyyyyy

7848 W. Mansfield Parkway, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 619-519-6973




  Accomplished leader seeking to launch the next chapter of my career as a (INSERT JOB TITLE HERE).

Summary of Qualifications


  Consistently promoted to positions of greater responsibility for exceeding performance objectives.

  More than 13 years of management-level experience in the service sector, exceeding sales goals.

  Experience leading a team of personnel to maximize their potential and excel.

  Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including clients and colleagues.

  Proactively identified and resolved problems with customers in real time to maintain their loyalty.

  Proficient with Microsoft Office Suite.

Areas of Expertise


Revenue Generation Team Building/Leadership Staff Management/Training

New Business Development Client/Customer Relations Loss Prevention

Profit and Loss Inventory Control Receiving

Professional Experience


New Business Development:

  Generated $41 million in top line sales, which was 18% average increase over two years.

  Boosted new credit accounts 20% over the past 12 months with a 4.9% growth in credit sales.

  Increased revenue across multiple categories, including paint (3%); garden (4%); specialty (4.5%); at-home services (6.7%); and electrical (9%).


Inventory Control and Loss Prevention:

  Set a record for identifying employees that were stealing company merchandise.

  Lowered shrinkage from $20,000 to $60,000 in an inventory cycle.

Work History


The Home Depot Jan. 2010-Mar. 2015

Store Manager Aurora, CO (Mar. 2015-Present)

Loss Prevention Manager Lone Tree, CO (Jan. 2010-Mar. 2015)


Sears Full Line Stores Oct. 2009-Jan. 2010

Loss Prevention Manager Lakewood, CO


Nordstrom Aug. 2007-Sept. 2009

Area Loss Prevention Manager, Full Line Store Lone Tree, CO (Aug. 2008-Sept. 2009)

Area Loss Prevention Manager, Nordstrom Rack Lone Tree, CO (Aug. 2007-Aug. 2008)


Macy s West May 2000-Nov. 2005

Loss Prevention Agent La Mesa, CA

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