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Business Administration ~ Office Operations
Profile
Bachelors in Science, Business Administration candidate, with comprehensive theoretical and applied studies in areas spanning Business Management, Business Strategy and Policy, Operations Management, Human Resource Management, Organizational Behavior, and Cross-Cultural Management to Marketing, Research, Corporate Finance, Accounting/Managerial Accounting, Economics, Business Law, and Management Information Systems
Proficient in MS Word, Excel and PowerPoint; type approximately 65 wpm
Dynamic communication and interpersonal relation skills; bi-lingual English and Spanish
Strong work ethic and drive to achieve goals illustrated by ongoing employment concurrent with successful academic pursuits
Valuable real-world business experience in customer service, workflow management, collaborative teamwork, and cash handling
Able to prioritize, coordinate and manage projects to optimize productivity, meet deadlines and accomplish operational objectives
Education
Florida National University-Hialeah
Bachelors in Science, Business Administration; June 2018
Associates in Science, Business Administration; 2015
Professional Experience
Concurrent w/ Academic Pursuits
Associate-Multiple Positions 2011-2018
Publix-Miramar, FL
Demonstrated talent for rapidly adapting skills and acquiring and mastering new knowledge as collaborative team member supporting broad areas of operations in roles of Customer Service Associate, Stocker, Cashier, and Bagger
Consistently provided world class service in effectively responding to customer needs, resolving issues and processing purchases; entrusted with accurately and securely managing high-volume cash transactions
Proficiently stocked sales floor to maintain optimal stock levels based on real-time and projected consumer buying trends
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I will be graduating with a Bachelor of Science in Business Administration in June of this year. My academic background has included comprehensive studies in broad areas of business spanning operations, administrative, financial, and accounting through human resources, marketing and information systems. Concurrent with my education, I worked in multiple positions within the retail sector, developing strong skills in customer service, cash management, stock control, and efficient workflow management. I am equally effective in independent and collaborative teamwork roles and am able to balance priorities to optimize productivity and meet operational goals. Complementing this, I previously earned an Associate of Science in Business Administration in 2015.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I would be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Jonathan D. Llauro
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