Proficient, accomplished Business Leader seeking to apply comprehensive skill sets and years of experience to a rewarding new role as a Retail Management.

  Skilled in sales, staff leadership, operations management, inventory oversight, product merchandising, problem resolution, financial management, procurement and organizational collaboration.

  Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.

  Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.

  Skilled in providing superior customer service to ensure repeat business.

Store Manager, Daniel Wellington, Hollywood, CA 2017 - Present

       Authoritatively direct all aspects of store operations, primarily customer satisfaction and profitability.

       Skillfully merchandise products for maximum visual appeal, track sales and order replenishment inventory.

       Recruit, instruct, supervise, assist, professionally develop, evaluate and promote or terminate staff.

       Provide superior customer service, assess complaints, resolve problems and formulate improved policies.

Owner and Lead Designer, JustUsPunks, Los Angeles, CA 2007 - Present

       Skillfully manage all phases of operations, including research, design, selection, production, promotion, merchandising, sales & delivery of vintage clothing, accessories and jewelry.

       Have been featured in Thrillist, Saltwater Girl, Curve, Daily Candy, Ponoko, Alternative Customer, Inked, Star, The Washington Post, Carbon Decay, Goth, TMZ and Tattoo magazines, blogs & television shows.

       Proficiently acquire mutually-beneficial relationships with domestic & international boutiques and specialty shops, providing exemplary customer service.

       Accurately calculate & finalize financial matters such as sales, taxes, invoices, bills and expenses.

Floor Manager, Ananda, Venice, CA 2016 - 2017

       Expertly drove inventory, logistics, procurement, merchandising, display and other product considerations.

       Performed accurate computation & execution of such financial matters as payroll, store audits and accounting.

       Knowledgeably instructed Sales Advisors, Management Trainees and other personnel in proper operations.

       Interviewed, oriented, supervised, professionally developed and evaluated store staff.

Department Manager, H&M, Hollywood and Highland, CA 2013 - 2015

       See position listed immediately above, as duties and accomplishments were identical.

Stock and Sales Lead, H&M Americana, Glendale, CA 2012 - 2013

       Successfully earned place in Top 100 Talent on West Side through superior efforts.

       Effectively directed floor reorganizations to boost visual appeal of products and store.

       Accurately conducted store financial audits and managed damaged & transferable merchandise.

       Proficiently managed launch events for designer merchandise and merchandised products.

Sales Team Lead, Urban Outfitters, Pasadena, CA 2008 - 2010

       Merchandised products for optimum visual appeal, arranged displays to maximize profitability and efficiently managed inventory, including receiving & returns.

       Conducted detailed audits, cash reconciliations & vault counts and communicated with customers.

       Authoritatively directed activities of sales personnel and delegated operations.

Academy of Art University, San Francisco, CA