February 2016-Present

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0510, Pay Plan: GS, Grade: 11

Salary: $67,145K/Year

Supervisor Name: Chantelle Rasmussen; Phone Number xxx-xxx-xxxx ; May Contact: Yes

System Accountant

Work with the Defense Enterprise Accounting and Management System (DEAMS) Financial Management Office (FMO) to participate in the review of proposed system chance request. Review and assess accounting issues and submit system change requests (SCRs). Worked in June 2016 to rectify 75 DIMES Corporate Electronic Funds Transfer (CEFT) errors; performed research and analysis to discover that the Tax Identification Number (TIN) in DIMES did not match the TIN referenced on the Standard Procurement System (SPS) interface file or the TIN in System for Award Management (SAM). This noted issue caused 41% of the total CEFT vendor not found errors. Wrote a system change request (SCR) so the DIMES errors decreased and the purchase order automatically interfaced into DEAMS.

Engage in Deficiency Review Board (DRB) meetings; explain issues and provide details to the Board and System Integrators (SI). Review once the ticket has been approved by the DRB and provide input during the Patch Production Schedule (PPS) Workshop. Listen in meetings as the SI explains solutions which, once approved, lead to preparation of Test, Condition, and Expected Results (TCER) for review; ensure the test scripts cover the issue outlined in the ticket and are compliant.

Act as a Defense Integrated Financial Systems (DIFS) interface Subject Matter Expert (SME); the interface is the file that sends Expenditure Authority (EA) requests for Foreign Military Sales (FMS) to and from DIFS to clear the invoice hold in DEAMS. Collaborate daily with a variety of customers across departments to troubleshoot DEAMS Pay to Procure (P2P) issues. Thrive in spite of being geographically separated from direct supervisor. Work well on a team or independently. Prioritize workloads and complete tasks with little or no supervision.

Took on an inquiry from Limestone operations identifying several invoices that were on hold, thus delaying payment. Reviewed the outbound file to find that not all pay groups were included in the file and, in some cases, were excluded. Assessed the Interface Technical Design Document and the Functional Design documents and found that a System Change Request (SCR) was required; prepared and submitted with timelines and attention to detail. Loaded the change into production, with no manual intervention needed for the FMS invoices.

March 2015-February 2016

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0510, Pay Plan: GS, Grade: 11

Salary: $63,780K/Year

Supervisor Name: Pamela Caldwell; Phone Number: 207-328-1764; May Contact: Yes

GS 11 Accountant General Funds Accounts Receivable

Served as the Defense Enterprise Accounting and Management System (DEAMS) Reimbursable Fund (R Fund) Balancing Project Lead, a process new to Limestone and base customers. Prepared a white paper for the Government Division Chief and the Accounts Receivable Director explaining reimbursable fund balancing in DEAMS; identified the regulatory requirement and listed steps necessary to gain proficiency. Balanced the R fund in accordance with Financial Management Regulations to alleviate cash holds and free up direct funding for obligations. Worked as the TBO Project Lead for the Government Orders to Cash team; reconciled complex transactions.

Identified discrepancies within transaction in DEAMS where source transactions did not match interfaced transactions in Defense Cash Management System (DCMS) and were causing suspense between DEAMS and DCMS. Authored a second white paper for the Limestone Government Division Chief, the Accounts Receivable Director and the Transportation Division Chief on the issue and identified key stakeholders. Outlined methods for clearing incorrect transactions. Supported the Managers Internal Control Program (MICP) to test processes in iControl. Uploaded results and prepared Corrective Actions Plans. Coordinated with Leads, Supervisors and Accountants in the Accounts Receivable Directorate to collect topics for Good News and Customer Service Articles. Gathered the data and prepared the write-up for the Accounts Receivable Director per DoD FMR Guidance. Prepared the Monthly Report on Debt for all Treasury Indicator (TI) 97 appropriations.

Made certain that fund balances were closed and/or rolled forward in accordance with Department of Defense (DoD) Financial Management Regulation (FMR). Devised Report Change Memos (RCM) and tracked changes to guarantee they were posted in the accounting system to prevent an out-of-balance between the sub-ledger and financials. Volunteered to serve on the DFAS Automated Routing and Tracking System (DARTS) Tiger Team to research a large number of backlogged tickets. Investigated routine receipt and invoice issues in DEAMS, loaded receipts and manually entered receiving reports; solely cleared 102 aged DARTS tickets and the team cleared over 2.5K.

July 2014-March 2015

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0510, Pay Plan: GS, Grade: 11

Salary: $63,780K/Year

Supervisor Name: Leslie Achorn; Phone Number: 207-328-1793; May Contact: Yes

GS 11 Accountant DEAMS General Ledger Team

Called on Audit Command Language (ACL) to develop processes to trace transactions from Financial Statements back to the source per Financial Improvements and Audit Readiness (FIAR). Utilized ACL to verify and analyze source system files. Merged Accountability and Fund Reporting (MAFR) and Transaction By Others (TBOs). Provided Orders to Cash (O2C) and Budget to Report (B2R) training to customers daily; provided customers with working knowledge and prevented Columbus Cash Accountability Systems (CCAS) out-of-balances.

Leveraged Web File View to review and verify interface status on DEAMS files. Worked directly with external base customer to clear DEAMS General Ledger abnormal balance totaling $85K+. Called on Discoverer and knowledge of the Orders to Cash 1081 process to notice that the abnormal balance was the result of a 1081 prepared in DEAMS referencing an incorrect pay group. Reported findings to the customer, suggested corrective action and walked through the process of preparing the correct 1081 in the P2P module in DEAMS. Cleared abnormal balance and corrected the Status of Funds Report for the customer; received and Employee to Employee (E2E) Award from a team member for hard work and diligence.

Led daily training and offered aid to the Transportation Working Capital Fund Team (TWCF) team to verify postings in General Accounting and Finance System Rehost (GAFS-R). Processed journal vouchers and monthly procedures. Used knowledge of International Tariff Rate (ITR) reallocation/redistribution to answer questions and train others. Used the inquiry module in GAFS-R to assist the TWCF team and the Budget Office at Air Mobility Command (AMC) and confirm completion of DEAMS General Ledger journal entries for expense and revenue accruals flowed to the correct General Ledger accounts in GAFS-R. Attended DEAMS Interface, Metrics, Error Handling and Status Tracking (DIMES) training. Encouraged use of new system to review metrics for interfaces, as well as view, correct and reprocess error transactions on inbound interfaces and the Open Interface Transaction (OIT) that failed to load into DEAMS.

December 2009-July 2014

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0510, Pay Plan: GS, Grade: 11

Salary: $63,780K/Year

Supervisor Name: Rose Fraser; Phone Number: 207-328-1725; May Contact: Yes

GS 11 Accountant Transportation Working Capital Fund (TWCF)

Analyzed and interpreted accounting transactions and policies in the DEAMS environment daily. Worked as a SME to submit system changes through the DEAMS help desk; then implemented system change request (SCR), noted test results and communicated findings with appropriate parties. Researched an out-of-balance between DEAMS and General Accounting and Finance System Rehost (GAFS-R), with ~9.5K lines totaling an estimated $1.4B missing in GAFS-R. Led review and analysis to submit a DEAMS help desk ticket outlining the matter. Followed up with DEAMS Financial Management Office (FMO), the Budget Office at Scott AFB and the Accounting Requirements staff at DFAS Columbus to ensure the transactions interfaced and were included in financial statements.

Served as a Project Lead for the TWCF Conversion; assigned workload to ensure team stayed on task and that the project advanced. Skillfully identified and removed roadblocks, as well as escalated concerns to the Branch Chief. Assessed conversion transactions and compared to Treasury Financial Manual (TFM) for accuracy. Identified incorrect transactions and corrected via a DEAMS General Ledger Journal, with several journals processed affecting 14K lines totaling approximately $254B.

Also attended a conference in DFAS Columbus to brief the DEAMS Project Management Office (PMO), the DEAMS Financial Management Office (FMO) and the DFAS Senior Leaders on findings, progress and action plan. Discovered that lines caused CCAS variances and were unable to be worked, creating a large backlog. Reconciled reconciliations and discovered a large number of treasury out-of-balances for the Head Tax Suspense fund.

Chosen as a Lead for the Columbus Cash Accountability System (CCAS) Head Tax project; collaborated with the FMO to follow transactions through to DEAMS General Ledger and to GAFS-R to verify each posted per regulatory standards. Ensured that CCAS variances were cleared at Treasury. Prepared a white paper for senior leaders and supervisors outlining our plan once test was completed with success and estimated completion date. Crafted training packages and led training for eight team members. Used Audit Command Language (ACL) to report progress on 2.6K+ variance lines totaling $495K+ to Branch Chief and Division Chief of Transportation Working Capital Fund Branch. Escalated concerns and roadblocks as needed.

Acted as the Limestone contact for the DEAMS to GAFS-R Reconciliation. Researched transactions in DEAMS for the Columbus Statement of Budgetary Resources Air Force Reconciliation Tool (SBR-ART) Team. Identified the purpose of transactions and relayed findings to the team. Encouraged use of data by Columbus to further develop ACL scripts. Liaised with DEAMS FMO, USTRANCOM & DFAS-CO Departmental Reporting to formulate a workaround process to post reallocations and redistributions for International Tariff Rate (ITR), for which fees are collected by Air Mobility Command (AMC) and redistributed to other agencies. Finalized the process and developed a point paper using Microsoft PowerPoint that outlined illustrated a path for completion. Briefed senior staff and stakeholders on the process; also trained the Tiger Team at Limestone and briefed on the flow. Traced transactions from the source system to DEAMS to ensure each posted accurately and on time. Cleared 37 months of backlog totaling approximately $100M in under eight weeks; as a result, USTRANSCOM reflected an accurate cash balance in its financial statements.

Garnered recognition from Mr. David McDermott, DFAS Deputy Director for Operations and Mr. James McGinley, Director, Program Analysis and Financial Management USTRANSCOM for efforts on the aforementioned project. Used knowledge of the OTC 1081 process as the SME for Orders to Cash (O2C) 1081s for both TWCF and General Funds (GFs). Tested the O2C 1081 capabilities in the P2P Module and trained a variety of customers on its functionality. Demonstrated DEAMS O2C, B2R and GAFS-R reporting processes to the Air Force Operational Test and Evaluation Center (AFOTEC), Department of Defense Inspector General (DOD IG) Audit team and the Air Force Audit Agency along with DFAS management. Served as an SME for TWCF items e.g. training, GAFS-R journals, General Ledger research and senior leadership presentations.

September 2007-December 2009

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0510, Pay Plan: GS, Grade: 7T9

Salary: $42,956K/Year

Supervisor Name: Larry Bittle; Phone Number: 207-328-1330; May Contact: Yes

GS 11 Accountant DEAMS General Ledger Team

I performed multiple accounting duties for Air Mobility Command (AMC), and Command Staff and Defense Currier Division (DCD) on a daily basis. Utilized MS Excel to prepare monthly journal vouchers totaling over $11 billion dollars impacting multiple accounts, and uploaded to the Trail Balance through General Accounting and Finance System Rehost (GAFS-R) to provide accurate end of month financial statements. Researched Trial Balance abnormal balances using BQ, Commander s Resource Integration System (CRIS) and GAFS-R, identified the source of the out-of-balance, determined corrective action, and coordinated with the appropriate section to ensure corrective action was accomplished and abnormal balances cleared. Prepared and balanced the Accounts Receivable Aging Report for Air Mobility Command on a monthly basis to give Air Mobility Command a detailed picture of their aged receivables.

Examined accounting data to ensure GAFS-R was balanced; created Excel files for AMC, Command Staff and DCD used in preparation for the Monthly Report on Debt (MRD). Took on the workload from DFAS-Omaha, which was difficult in terms of tracking collection progress monthly. Enhanced a database to systematically create the MRD which saved two hours of monthly processing. Reconciled information received for the MRD to deliver to management an accurate depiction of public and government debt recorded by the Transportation Working Capital Fund Most Efficient Organization (TWCF MEO) Team. Certified that the General Accounting and Finance System (GAFS/BQ) and Airlift Services Industrial Fund Integrated Computer System (ASIFICS) were balanced and, if an out-of-balance occurred, liaised with the Budget Office, TWCF Technicians or Accountants to lead corrective action and follow-up to make required corrections prior to the end of the month. Completed these steps to ensure reporting of accurate Accounts Receivable balances on the financial statements.

Identified enhancements using an existing database to balance BQ and ASIFICS; saved 20 hours of work per month. Created a model using Monarch to extract disputed bills into Excel format, saving Surface Deployment and Distribution Command (SDDC) teams hours per month. Prepared the Monthly Debt Management Report and confirmed that the report corresponded to the data in ASIFICS. Developed a COGNOS query to extract the number and dollar value of AMC collections processed over the course of the month. Earned Green Belt Certification by identifying and implementing process improvements for the AMC dispute process; accrued a three-year cost savings of over $30K. Devised training packages and presented to the team on the following topics: Excel Pivot Tables, CRIS, GAFS-R and loading debts into the Contract Debt System (CDS). Also developed a plan to reorganize and redistribute the AMC team workload.

Headed a special project for the Branch Supervisor to outline the MEO Contract, Billing Center CONOPS, DoD FMR and the Memo of Understanding (MOU). Engaged in extensive research using all previously-mentioned documents to note differences. Completed research and presented findings to the Transportation Working Capital Fund Division Chief and Deputy Director at DFAS Limestone. Collaborated with DEAMS Discoverer Programmers to develop reports to meet OSD requirements and report open Accounts Receivable monthly. Worked as Programmers finished the report to audit results by verifying report amounts against the accounting system; ensured accurate open Accounts Receivable balances on the MRD were reported. Monitored the Merged Accountability and Fund Reporting (MAFR) and TBO variance reports daily to ensure out-of-balances were swiftly corrected. Assisted in clearing out-of-balances to prevent Columbus Cash Accountability System (CCAS) variances. Answered complex questions from customers daily with timely, accurate replies.

February 2004-September 2007

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0525, Pay Plan: GS, Grade: 7

Salary: $37,565K/Year

Supervisor Name: Angela Jackson; Phone Number: 207-328-1649; May Contact: Yes

Lead Accounting Technician

Supervised and distributed work amongst a team of 12 GS6 Accounting Technicians. Ensured the workload within the Civilian Payroll section was distributed equally. Monitored GAFS postings to ensure MAFR was balanced within deadlines. Audited and certified vouchers done within the Civilian Payroll Branch. Reconciled subsidiary accounts to treasury reporting files biweekly to prevent recons. Created a desktop training book for the Civilian Payroll section, used by all new Technician hires. Mentored and trained six new GS6 Accounting Technicians, while still fulfilling Lead duties.

Monitored the Open Documents Listing to confirm that duplicate Document Summary Records were merged within an allotted timeframe to ensure each stayed current. Distributed and assigned all incoming transit lines; monitored the status of aged lines and high dollar transactions to ensure they were cleared at the close of the month. Communicated any issues with management and tracked performance standards via Excel and both Cognos and CRIS retrievals. Prepared training and presented it to the team to address issues as they arose. Created and ran daily queries using CRIS and M.S. Report Web Modeler. Advised management on any issues.

January 2001-February 2004

DFAS

Limestone, ME

Hours Worked per Week: 40

Series: 0525, Pay Plan: GS, Grade: 6

Salary: $32,173K/Year

Supervisor Name: Ann Whitehead; Phone Number: 207-328-1474; May Contact: Yes

Accounting Technician

Processed biweekly civilian payroll for six Air Force bases and six Air National Guard units. Researched and corrected payroll interface rejects to the General Accounting and Finance System. Balanced Merged Accountability and Fund Reporting (MAFR) within 48 hours of the interface. Liaised with Customer Service Representatives at the base to update employee s records) in the Defense Civilian Payroll System to eliminate future interface rejects. Built records using the Microcomputer Offline/Online Processing System to adjust accounting data such as OAC/OBAN, Cost Center, Budget Account Code and paid amounts in the Civilian Pay Interface System. Uploaded all corrections via FTP to the Civilian Pay Interface System to avoid out-of-balances on the monthly personnel Cost Reconciliation Report. Responded to out-of-balances by researching and processing corrective actions. Created and called on daily models in N.S. Report Web Modeler reports to extract data from civilian pay print products, used as a research tool and to process payroll. Built and ran ViewFinder data retrievals to research the daily report and ensure the MAFR was in balance and make certain that payroll rejects were posted to the appropriate accounting line.

Reviewed the monthly Open Document List; validated Miscellaneous Obligation and Reimbursement balances and identified duplicate Document Summary Records created by payroll interfaces. Processed corrective transactions. Researched and processed incoming by other transactions. Shifted priorities to ensure by-others were processed within 35 days of the tick mark to avoid an aged in transit line; all completed while processing payroll and supporting colleagues, management and customers.

Used the Air Force Computer System Manual (AFCSM) to research and resolve payroll issues. Responded when the MAPPER/PAPERVIEW system was discontinued to transition to ViewFinder and retrieve necessary data; ensured the loss of this system was transparent to customers. Aided team members in times of increased workload as the transfer of additional workload caused several new staff to be assigned to the Civilian Payroll section. Volunteered to train new staff in protocols and best practices.

Input all medical stock fund payments for Eglin AFB. Verified that items on each Purchase Order interfaced through the Integrated Accounts Payable System (IAPS) matched those that interfaced through IAPS. Then verified that items and remit to address matched the information in IAPS as invoices came in for payment. Notified base contracting for a modification or returned invoice to the vendor for discrepancy corrections. Performed daily research to clear all invoices on the status listing to set the invoice up with a pay date. Volunteered in times of increased workloads to take on additional work to meet Field Cite and team goals while maintaining an accuracy rate of 98.9%.

Processed financial returns for all disbursing symbol numbers assigned and proved vital during branch financial reporting. Developed the Daily Agent Accountability Summary report (DD Form 2657) daily and prepared the Statement of Accountability (SF 1219) monthly. Used Integrated Paying and Collecting (IPC) for the initial input of all vouchers; confirmed all data on vouchers for accuracy. Responded to out-of-balances after input into IPC; researched to discover error sources and took appropriate action to enter corrections and avoid an out-of-balance at the day s end.

Husson University

Presque Isle, ME

Bachelor Degree, Business Administration with Accounting Minor

Date Earned/Dates Attended: May 2010

GPA: 3.0

Credit Hours Earned: 120

Honors: Dean s List

Husson University

Presque Isle, ME

Associate s Degree, Accounting

Date Earned/Dates Attended: May 2010

GPA: 3.0

Credit Hours Earned: 60

Honors: Dean s List

Introduction to Data Analytics, April 2017

DoD Financial Management Certification, November 2015

Six Sigma Green Belt Certification, September 2008

BA101 Intro to Business, BA414 Business Policy, BA413 Operations Management, BA411 Organization and Behavior, BA362 Financial Management I, BA102 Legal Environment of Business BA490 International Business, EC321 Managerial Economics, AC121 Principles of Accounting I, AC122 Principles of Accounting II, AC211 Managerial Accounting I, AC201 Intermediate Accounting I, AC202 Intermediate Accounting II, AC441 Federal Taxation, AC271 Accounting Information Systems AC461 Auditing Concepts and Methods

Various Time-Off Awards 2013, 2014, January 1999, January 2000

Special Act Awards, February 1999, September 2000

Letter of Appreciation, July 2014