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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my qualifications include 9 years of customer service experience. I have applied my strong communication skills toward cultivating positive relationships. To complement this background, I am a Certified Front Desk Representative and have completed extensive training in customer service.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

Yyyyyy x. yyyyyy

 

 


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Self-motivated Professional seeking a Front Desk Representative role within the hospitality industry.

 

Summary

 

  • Recognized for the ability to deliver high quality service and maintain positive relationships with customers.
  • Strong written and oral communication skills.
  • Excellent organizational and problem-solving abilities with a track record of exceeding expectations in fast-paced environments.
  • Bilingual in Nepali and English; linguistic fluency in Hindi.

 

Certifications & Training

 

Certified Front Desk Representative, American Hotel & Lodging Educational Institute, Orlando, FL; 2017

Customer Service Training, Webucator, New York; 2016

Customer Service Training, Alison.com; 2016

 

Key Skills

 

   Customer Service

   Organizational Management

   Relationship Building

   Problem Solving

   Sales

   Attention to Detail

 

Experience

 

KBC Food Corp d/b/a C-Town Supermarkets, New York 2008-Present

Customer Service Manager

  • Recipient of multiple merit based promotions due to strong customer service and leadership skills.
  • Oversee daily activities of 10 Cashiers in a fast-paced environment.
  • Deliver high quality service to patrons; promptly resolve inquiries and form positive relationships.

 

Primerica Financial Services Agency of New York 2014-Present

Independent Representative

  • Demonstrate strong communication skills while forming positive relationships with clients.
  • Identify client needs and make knowledge based recommendations to ensure fulfillment.
  • Implement various strategies to increase sales.

 

Opinion Access Corp, Long Island City, New York 2008

Market Research Telephone Interviewer

  • Exemplified excellent interpersonal communication skills throughout daily interactions.

 

Education & Licensure

 

NYS Licensed Unarmed Security Guard, Liberty Security Training Institute, New York; 2016

Adult & Pediatric First Aid CPR / AED, American Red Cross, New York; 2016

Bachelor Degree, Tri-Chandra College, Tribhuvan University, Kathmandu, Nepal

FINRA (Financial Industry Regulatory Authority) Series 6 & 63; 2017

NYS Licensed Health & Accident Insurance; 2016

NYS Licensed Life Insurance; 2014

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